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this.isIE6()?staticBaseURL+"/wbg/blank.gif":staticBaseURL+"/wbg/blank.gif"},preloadLoadingImg:function(){if(!waitImgLoaded){waitImgLoaded=!0;var a=new Image;a.src=staticBaseURL+"/wbg/loading.gif"}},showLoading:function(){document.getElementById("Moneypenny_P").innerHTML='

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Moneypenny.isCustomDesignEnabled()?Moneypenny.getCustomDesignUI().getTypeOfMessage():Moneypenny._isReactiveChat?"manual":MoneypennyChat.isProactive()?"proactive":"manual"},hideOverlay:function(a){Moneypenny.isCustomDesignEnabled()||(a||(document.getElementById("Moneypenny_W").style.display="none"),document.getElementById("Moneypenny_O").style.display="none",document.getElementById("Moneypenny_P").style.display="none",document.getElementById("Moneypenny_WP").style.display="none",window.scrollBy(1,0),window.scrollBy(-1,0))},submitForm:function(a){var b=document.Moneypenny_Form;if(b){webCapture=b.screenshot&&b.screenshot.checked,sshot=0,b.screenshot&&(sshot=b.screenshot.checked?1:2),""==labelColor?labelColor=document.getElementById("Moneypenny_email").style.color:(document.getElementById("Moneypenny_email").style.color=labelColor,document.getElementById("Moneypenny_desc").style.color=labelColor);var c=!1;if(cvvalRequired)try{for(var d=cvvalRequired.split(","),e=0;e()[\]\\.,;:\s@"]+(\.[^<>()[\]\\.,;:\s@"]+)*)|(".+"))@((\[[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3}])|(([a-zA-Z\-0-9]+\.)+[a-zA-Z]{2,}))$/;0!=f.test(b.email.value)||a&&!chatEmailRequired||(document.getElementById("Moneypenny_email").style.color="red",b.email.focus(),c=!0),c||(ready=!1,MoneypennyChat.setUserEmailCookie(b.email.value),email=b.email.value,b.Name&&(userName=b.Name.value),this.sendCreateCase(b.email.value,b.description.value,a)||(document.getElementById("Moneypenny_desc").style.color="red",b.description.focus(),ready=!0))}return!1},startChatGo:function(){agentStatus?MoneypennyChat.proactive(proactiveMsg,!1,"",""):(startChatMessage="",this.startLink()),startChatRequested=!1},getStartChatRequested:function(){if(startChatRequested)return proactiveMsg},sendClickToCall:function(a,b){var c="ci="+encodeURIComponent(dbCaseId);""==dbCaseId&&(c="c="+encodeURIComponent(caseId)),c+="&p="+encodeURIComponent(a)+"&src="+b,this.rpc(baseURL+"/chatjs/ServiceClickToCall?"+c,3,!0),this.callCallback("StartCallme",a)},callbackClickToCall:function(a){},sendGetCallConfig:function(){var a="w="+encodeURIComponent(widgetId);this.rpc(baseURL+"/chatjs/ServiceGetCallConfig?"+a,3,!0)},callbackGetCallConfig:function(a){a>0?MoneypennyChat.populateCallMeForm():(startChatMessage="",this.startLink())},sendGetWidgetConfig:function(a){var b="w="+encodeURIComponent(widgetId);a&&(b+="&p=1"),b=Moneypenny.appendTagsParameter(b),this.rpc(baseURL+"/chatjs/ServiceGetConfig?"+b,3,!0)},callbackGetWidgetConfig:function(a,b,c,d,e,f,g,h,i){if(agentStatus=a,Moneypenny.isMobileEnabled()&&Moneypenny.getMobileUI().setRequiredFields(g,h),a==-1)return Moneypenny._hideButton(),void(Moneypenny.isCustomDesignEnabled()&&this.callCallback("agentOnline",!!a));if(a==-2)return expiredAccount=!0,logoLinkEnabled=!1,void((document.getElementById("Moneypenny_OCB")||document.getElementById("Moneypenny_OSB")||document.getElementById("Moneypenny_CL")||startChatRequested)&&Moneypenny.populateFormStatus(-2));"1"!=MoneypennyChat.getBannedCookie()&&chatAllowed||(agentStatus=0,Moneypenny.isCustomDesignEnabled()&&Moneypenny.getCustomDesignUI().checkStatusShowButton()),this.callCallback("agentOnline",!!a),this.setCallback("agentOnline",null);var j=new Date,k=j.getTime();agentStatusLastCheck=k,agentStatusCheckInterval*=1.1,i&&i>0&&!MoneypennyChat.isNoProactiveChatCookie()&&!Moneypenny.getIsInstanceProactiveV2()&&(proactiveTimer&&clearTimeout(proactiveTimer),i<=15?Moneypenny.sendGetProactiveChatAgent():(i-=15,proactiveTimer=setTimeout("Moneypenny.sendGetProactiveChatAgent(false);",1e3*i))),defaultSnapshot=e,Moneypenny.isCustomDesignEnabled()||this.updateFormButtons(),snapshotBeforeChat=f,chatEmailRequired=g,chatDescriptionRequired=h,Moneypenny.showRequiredMarks(),fbkText=b,fbkLink=d,fbkLinkText=c,this.showFeedback(),startChatRequested&&(this.startChatGo(),a&&(Moneypenny.callCallback("Open","online"),visitorFirstMessage&&Moneypenny.sendCreateCase("",visitorFirstMessage,!0),Moneypenny.getPreChatSearchEnabled()&&Moneypenny.resetPreChatSearch())),callCallbackOpen&&document.getElementById("Moneypenny_OCB")&&(Moneypenny.callCallback("Open",a?"online":"offline"),callCallbackOpen=!1,Moneypenny.getPreChatSearchEnabled()&&Moneypenny.resetPreChatSearch())},getFunctionStack:function(a){for(var b=[],c=a,d="unknown",e=[];c;){if(e=c.toString().match(/function ([^\(]+)/),d=e&&e.length>0?e[1]:"unknown",c.arguments&&c.arguments.length>0){d+="(";for(var f=0;f0&&(e+="&tags="+encodeURIComponent(c.join())),"undefined"==typeof b&&Moneypenny.getIsInstanceProactiveV2()||"Moneypenny".indexOf("HiPer")!==-1&&"undefined"==typeof b)try{d="&debug="+encodeURIComponent(Moneypenny.getFunctionStack(arguments.callee)),e+=baseURL.length+e.length+d.length<2e3?d:"&too-many-chars"}catch(a){}"Moneypenny".indexOf("HiPer")!==-1&&"undefined"==typeof b?this.rpc(baseURL+"/chatjs/proactive-chat-debug?"+e,0,!0):this.rpc(baseURL+"/chatjs/ServiceGetProactiveChatAgent?"+e,3,!0)}},prepareProactiveMessage:function(a,b){var c=a;return c=a.replace("{alias}",b)},callbackProactiveChatAgent:function(a,b,c,d,e,f){waitingRPCResponce=!1,Moneypenny.proactiveAgentNumber=b,""!=callmePhone?(MoneypennyChat.proactive(" ",!1,a,f),webCapture=!1,Moneypenny.sendCreateCase(Moneypenny.getUserEmail(),"Call-me request",!0)):(""!=proactiveMsg&&(d=Moneypenny.prepareProactiveMessage(proactiveMsg,a),proactiveNotify=!0),""!=b&&""!=d?(proactiveMsg=d,e&&"1"==e?proactiveNotify=!0:"0"===e&&(proactiveNotify=!1),MoneypennyChat.proactive(proactiveMsg,proactiveNotify,a,f),Moneypenny.isMobileEnabled()||Moneypenny.isCustomDesignEnabled()||this._hideButton(),ruleSetArray&&(ruleSetArray.length=0)):proactiveOfflineFallback&&this.startLink()),Moneypenny.isCustomDesignEnabled()||(c?Moneypenny.enableCallMe():Moneypenny.disableCallMe())},setFromUrlOverride:function(a){fromUrlOverride=a},sendXMLHttpRequest:function(a,b,c){function d(f,g,h){function i(){if(a.retries--)return d(f,g,h)}e.xhr.open(f,g),a.timeout&&(e.xhr.timeout=a.timeout),a.retries&&(e.xhr.ontimeout=i),e.xhr.onload=function(){useXmlHttp=!0,200===this.status?(b||(b=Function(this.responseText)),b()):c(this)},e.xhr.onerror=function(){return this.status===this.UNSENT&&useXmlHttp===!1?(a.retries=0,console.warn("Please update your Content-Security-Policy to allow "+Moneypenny.getBaseURL()+" for a better experience."),c(this)):0!==this.status&&this.getAllResponseHeaders()?i():void 0},e.xhr.onreadystatechange=function(){if(this.readyState===this.DONE&&this.status===this.UNSENT&&!this.getAllResponseHeaders()&&!this.responseText)return useXmlHttp=!1},e.xhr.send(h?h:null)}var e=this,f=a.method,g=baseURL+a.url;this.xhr=new XMLHttpRequest,d(f,g,a.visitorData)},isPendingAjax:function(){return!(!this.xhr||200===this.xhr.status)},prepSendRPC:function(){var a="e="+encodeURIComponent(newCaseJSON.emailAddress)+"&w="+encodeURIComponent(newCaseJSON.widgetId)+"&l="+encodeURIComponent(newCaseJSON.locale)+"&d="+encodeURIComponent(newCaseJSON.description)+"&k="+encodeURIComponent(Math.floor(4294967295*Math.random()).toString(16));newCaseJSON.from&&(a+="&fo="+encodeURIComponent(newCaseJSON.from));var b=baseURL+"/chatjs/ServiceCreateCase?"+a;return!(b.length>2e3)&&void this.rpc(b,3,!1)},sendCreateCase:function(a,b,c){if(this._hideButton(),visitorChatHistory||(MoneypennyChat.setCookie("MoneypennyUserEmail","",0),MoneypennyChat.deleteCookie("MoneypennyUserEmail"),MoneypennyChat.setCookie("MoneypennyHistory","",0),MoneypennyChat.deleteCookie("MoneypennyHistory")),chatInProgress)return!1;""===a&&(""!==email?a=email:""!==MoneypennyChat.getUserEmailCookie()&&(a=MoneypennyChat.getUserEmailCookie())),b=b.replace(/^\s+|\s+$/g,""),""==b&&(b="(none)"),"undefined"!=typeof fromUrlOverride&&""!==fromUrlOverride&&(newCaseJSON.from=fromUrlOverride),Moneypenny.isCustomDesignEnabled()?(Moneypenny.getCustomDesignUI().disableButton("prechat-start-chat"),Moneypenny.getCustomDesignUI().disableButton("offline-send-email"),Moneypenny.getCustomDesignUI().disableButton("intelliprechat-next")):(Moneypenny.disableButton("Moneypenny_SB"),Moneypenny.disableButton("Moneypenny_OSB"),Moneypenny.disableButton("Moneypenny_OCB")),chatInProgress=c,Moneypenny.isMobileEnabled()||Moneypenny.isCustomDesignEnabled()||(this.isWebCapture()?this.populateFormStatus(1):this.populateFormStatus(2),MoneypennyChat&&c&&(MoneypennyChat.setQuestion(Moneypenny.deactivateHTML(b)),MoneypennyChat.preloadChatFormImg(),MoneypennyChat.chatStarting())),newCaseJSON.status=chatInProgress?"online":"offline",newCaseJSON.type=this.getTypeOfChat(),newCaseJSON.emailAddress=a,newCaseJSON.widgetId=widgetId,newCaseJSON.locale=locale,newCaseJSON.description=b.replace(/\n/g,"
"),newCaseJSON.uniqueKey=Math.floor(4294967295*Math.random()).toString(16);var d={visitorData:JSON.stringify(newCaseJSON),url:"/chatjs/ServiceCreateCase",retries:3,ignoreError:!1,method:"POST",timeout:55e3};return useXmlHttp!==!1?this.sendXMLHttpRequest(d,void 0,Moneypenny.prepSendRPC.bind(this)):this.prepSendRPC(),b=Moneypenny.deactivateHTML(b),c?Moneypenny.callCallback("StartChat",a,b,Moneypenny.getTypeOfChat()):Moneypenny.callCallback("MessageSubmit",a,b),!0},callbackCreateCase:function(a,b,c,d,e,f){if("false"==a)return"Error"==b?(ready=!0,this.populateFormStatus(6)):"Duplicate"==b&&(ready=!0,this.populateFormStatus(7)),chatInProgress=!1,!1;caseId=a,dbCaseId=e,plugins=c,jsvars=d;var g=MoneypennyChat.getHistoryCookie();""!=g&&historyEnabled&&Moneypenny.setCvval("__sehist",g),MoneypennyChat.getPageTitle(!1)&&Moneypenny.setCvval("__sepaget",MoneypennyChat.getPageTitle(!1));var h=MoneypennyChat.getTokensCookies();""!=h&&Moneypenny.setCvval("__setokens",h),MoneypennyChat.setHistoryCookieAppendCase(caseId);try{this.isWebCapture()?this.startWebCapture():(this.populateFormStatus(3),this.sendFinalizeCase())}catch(a){Moneypenny.sendFinalizeCase()}},sendFinalizeCase:function(){var a="ci="+encodeURIComponent(dbCaseId)+"&v="+encodeURIComponent(this.getPlugins());errorCode!=-1&&(a+="&e="+encodeURIComponent(errorCode)),a+="&s="+encodeURIComponent(sshot),a+=chatInProgress?"&m=c2":"&m=h",a+="&u="+encodeURIComponent(this.getEntryPageUrl()),a+="&r="+encodeURIComponent(this.getEntryPageRef());var b=this.getJSVariables(),c="&vjs="+encodeURIComponent(b),d=baseURL+"/chatjs/ServiceFinalizeCase?"+a+c;if(d.length>2e3){rpcStack=[];try{for(var e=baseURL+"/chatjs/ServiceAddToCase?ci="+encodeURIComponent(dbCaseId)+"&vjs=",f=2e3-e.length,g=encodeURIComponent(b),h=0,i=0;;){if(i=h+f,i>=g.length){rpcStack.push(e+g.substr(h));break}if("%"==g.charAt(i-1)||"%"==g.charAt(i-2)||"%"==g.charAt(i-3)){for(var j=1;j<4;j++)if("%"==g.charAt(i-j)){i-=j;break}for(;;){var k=parseInt(g.charAt(i-2)+g.charAt(i-1),16);if(!(k>127&&k<192)){i-=3;break}i-=3}}rpcStack.push(e+g.substring(h,i)),h=i}var l=baseURL+"/chatjs/ServiceFinalizeCase?"+a;rpcStack.push(l.substring(0,2e3)),rpcStack.reverse(),rpcStackInitialLength=rpcStack.length,this.callbackAddToCase(!0)}catch(a){this.rpc(d.substring(0,2e3),3,!1)}}else this.rpc(d,3,!1)},callbackFinalizeCase:function(a){a?(ready=!0,this.populateFormStatus(4)):this.callbackError(!0),newCaseJSON={}},callbackAddToCase:function(a){a?rpcStack.length>0&&(rpcStackInitialLength>0&&this.updateFormStatusBar(3,1-rpcStack.length/rpcStackInitialLength),this.rpc(rpcStack.pop(),3,!1)):this.callbackError(!0)},sendUpdateCase:function(a){if(caseId||dbCaseId){cvval={},vval="",jsvars=a;var b="c="+encodeURIComponent(caseId);dbCaseId&&(b="ci="+encodeURIComponent(dbCaseId)),b+="&vjs="+encodeURIComponent(this.getJSVariables()),this.rpc(baseURL+"/chatjs/ServiceUpdateCase?"+b,3,!0)}},callbackUpdateCase:function(a){},sendCheckPhone:function(a){var b="w="+encodeURIComponent(widgetId)+"&p="+encodeURIComponent(a);this.rpc(baseURL+"/chatjs/ServiceCheckPhone?"+b,3,!0)},callbackCheckPhone:function(a){a?(caseId||dbCaseId?Moneypenny.sendClickToCall(callmePhone,2):this.sendGetProactiveChatAgent(!0),Moneypenny.disableCallMe(),MoneypennyChat.formCallMeDone()):Moneypenny.isCustomDesignEnabled()||MoneypennyChat.populateCallMeForm(!0,this.getCallMePhone())},startWebCapture:function(){try{var a=navigator.appVersion.indexOf("Mac")!==-1?1e3:500;errorCode=-1,document.getElementById("Moneypenny_Applet").style.display="block",document.getElementById("Moneypenny_Applet").innerHTML=''}catch(a){this.webCaptureUploadDone()}},stopWebCapture:function(){try{document.getElementById("Moneypenny_Applet").style.display="none"}catch(a){}},webCaptureReady:function(){this.hideOverlay(!0)},webCaptureSnapshotDone:function(){this.populateFormStatus(2)},webCaptureUploadDone:function(){this.populateFormStatus(3),this.stopWebCapture(),MoneypennyChat&&MoneypennyChat.isWebCapInProgress()?this.populateFormStatus(4):this.sendFinalizeCase()},webCaptureFailed:function(a){errorCode=a,ready=!0,this.webCaptureUploadDone()},thankYouNote:function(){ready=!0,this.populateFormStatus(4)},showHelp:function(){try{h=document.getElementById("Moneypenny_H"),h.innerHTML=this.getMessage(5),h.style.display="block"}catch(a){}return!1},hideHelp:function(){try{document.getElementById("Moneypenny_H").style.display="none"}catch(a){}},getFlashVersion:function(){function a(){var a,b="";try{a=new ActiveXObject("ShockwaveFlash.ShockwaveFlash.7"),b=a.GetVariable("$version")}catch(a){}if(!b)try{a=new ActiveXObject("ShockwaveFlash.ShockwaveFlash.6"),b="WIN 6,0,21,0",a.AllowScriptAccess="always",b=a.GetVariable("$version")}catch(a){}if(!b)try{a=new ActiveXObject("ShockwaveFlash.ShockwaveFlash.3"),b=a.GetVariable("$version")}catch(a){}if(!b)try{a=new ActiveXObject("ShockwaveFlash.ShockwaveFlash.3"),b="WIN 3,0,18,0"}catch(a){}if(!b)try{a=new ActiveXObject("ShockwaveFlash.ShockwaveFlash"),b="WIN 2,0,0,11"}catch(a){}return b}var b=navigator.appVersion.indexOf("MSIE")!==-1,c=navigator.appVersion.toLowerCase().indexOf("win")!==-1,d=navigator.userAgent.indexOf("Opera")!==-1;try{var e="none";if(null!=navigator.plugins&&navigator.plugins.length>0){if(navigator.plugins["Shockwave Flash 2.0"]||navigator.plugins["Shockwave Flash"]){var f=navigator.plugins["Shockwave Flash 2.0"]?" 2.0":"",g=navigator.plugins["Shockwave Flash"+f].description,h=g.split(" "),i=h[2].split("."),j=i[0],k=i[1],l=h[3];""==l&&(l=h[4]),"d"==l[0]?l=l.substring(1):"r"==l[0]&&(l=l.substring(1),l.indexOf("d")>0&&(l=l.substring(0,l.indexOf("d")))),e=j+"."+k+"."+l}}else navigator.userAgent.toLowerCase().indexOf("webtv/2.6")!==-1?e=4:navigator.userAgent.toLowerCase().indexOf("webtv/2.5")!==-1?e=3:navigator.userAgent.toLowerCase().indexOf("webtv")!==-1?e=2:b&&c&&!d&&(e=a());return e.replace(/,/g,".")}catch(a){return"none"}},getJREVersions:function(){function a(a){var b="JavaWebStart.isInstalled."+a+".0";try{return!!window.ActiveXObject&&null!=new window.ActiveXObject(b)}catch(a){return!1}}function b(a,b){try{var c=a.split("."),d=b.split("."),e=c.length;d.length>e&&(e=d.length);for(var f=0;fd[f])return a}}catch(a){}return a}if(!navigator.javaEnabled())return"none";var c="undefined";try{if(navigator.userAgent.toLowerCase().indexOf("msie")!==-1)c=a("1.8.0")?"1.8.0":a("1.7.0")?"1.7.0":a("1.6.0")?"1.6.0":a("1.5.0")?"1.5.0":a("1.4.2")?"1.4.2":"none";else if(navigator.mimeTypes)for(var d=0;d
Please click "Run" or "Allow" to let our applet send a snapshot of the web page to the support team.',7:"شكرا لقد تمّ ارسال رسالتك",8:"عذرا, لم يتم ارسال رسالتك بنجاح. نحن نتحقق من المشكلة. الرجاء المحاولة من جديد لاحقا.",9:"جاري الاتّصال",10:"اغلاق",11:"لقد سبق ان راسلت الفرع الفنّي بخصوص هذه المشكلة.",12:"راسلنا عبر الايميل",13:"دردش معنا",14:"أكتب رسالتك هنا",15:"انا"},az:{0:"Kömək",1:"Sizin e-poçt:",2:"Probleminizi təsvir edin:",3:"Hal-hazırdakı səhifənin qrafiki surətini də əlavə et",4:"Göndər",5:"Dəstəkdən tez cavab al, veb səhifədə gördüyümün qrafiki surətini göndər.",6:'Qrafiki surətin hazırlanması...

Zəhmət olmasa, "Run" (İşə sal) və ya "Allow" (Icazə ver) düymələrini klik edin ki, proqram veb saytın surətini dəstəyə göndərə bilsin.',7:"Təşəkkürlər,
Sizin məktubunuz göndərildi.",8:"Bağışlayın, sizin məktubunuz göndərilmədi.
Biz, sizin problem ilə məşquluq.
Zəhmət olmasa, bir qədər gözləyin.",9:"Yüklənir...",10:"Bağla",11:"Siz bu problem haqqında ismarıcı dəstəyə artıq göndərmisiniz.",12:"Məktub",13:"Çat",14:"Operator cavab verən kimi mesajınızı bura daxil edib [enter] - ə basın",15:"Mən"},cs:{0:"Nápověda",1:"Váš email:",2:"Jak Vám můžeme pomoci?",3:"Vložit snímek obrazovky aktuální stránky",4:"Odeslat",5:"Odeslat snímek toho co právě vidím na stránkách, aby zákaznický servis mohl rychle a přesně odpovědět.",6:'Připravuje se snímání obrazovky...

Prosím klikněte na "Spustit" nebo "Umožnit" pro odeslání snímku obrazovky našemu zákaznickému servisu.',7:"Děkujeme,
Vaše zpráva byla odeslána.",8:"Omlouváme se, Vaše zpráva nemohla být odeslána.
V současnosti zjišťujeme možné potíže.
Prosíme zkuste to později.",9:"Nahrává se...",10:"Zavřít",11:"Tento dotaz byl již odeslán zákaznickému servisu.",12:"Napište nám email",13:"Chatujte s námi",14:"napište sem svoji zprávu a odešlete ji stisknutím tlačítka [Enter]...",15:"Já"},da:{0:"Hjælp",1:"Din emailadresse:",2:"Hvad kan vi hjælpe dig med?",3:"Vedhæft et screenshot af siden",4:"Send",5:"Send et screenshot af det jeg ser på hjemmesiden, så support teamet hurtigt kan afhjælpe problemet.",6:"Gør klar til at tage et screenshot...

Klik "Kør" eller "Accepter" for at tillade, at der bliver sendt et screenshot til support teamet.",7:"Tak,
din besked er sendt.",8:"Beklager, din besked kunne ikke sendes.
Vi undersøger hvorfor, venligst prøv igen senere.",9:"Sender...",10:"Luk",11:"You have already submitted this case to the support team.",12:"Send email",13:"Chat med os",14:"Skriv din besked her og tryk på [Enter]",15:"mig"},de:{0:"Hilfe",1:"Ihre E-Mail-Adresse:",2:"Ihre Frage:",3:"Bildschirmaufnahme der Seite hinzufügen",4:"Senden",5:"Durch anklicken senden Sie uns eine Bildschirmaufnahme der Webseite, damit wir Ihnen rascher helfen können.",6:"Vorbereitung der Bildschirmaufnahme...
Bitte bewilligen Sie die Sicherheitsabfrage des Java-Applets, um eine Bildschirmaufnahme der Web-Seite für das Support Team zu machen.",7:"Vielen Dank,
Ihre Nachricht wurde gesendet.",8:"Leider konnte Ihre Nachricht nicht gesendet werden.
Wir untersuchen das Problem.
Bitte versuchen Sie es später erneut.",9:"Hochladen...",10:"Schließen",11:"You have already submitted this case to the support team.",12:"E-Mail senden",13:"Chat starten",14:"Bitte hier eine Nachricht eingeben und auf [Enter] drücken um fortzufahren...",15:"ich"},el:{0:"Βοήθεια",1:"Το email σας:",2:"Περιγραφή προβλήματος:",3:"Συμπεριλάβετε μια απεικόνιση της παρούσας σελίδας",4:"Αποστολή",5:"Στείλτε μου μια απεικόνιση από τη σελίδα που βλέπετε, ώστε το τεχνικό μας τμήμα να σας δώσει μια σύντομη απάντηση.",6:'Προετοιμασία για απεικόνιση...

Παρακαλώ πατήστε "Εκτέλεση" ή "Επιτρέπω" ώστε η εφαρμογή να στείλει ένα snapshot της σελίδας στο τεχνικό μας τμήμα.',7:"Ευχαριστούμε,
Το μήνυμα στάλθηκε.",8:"Λυπούμαστε, το μήνυμα δεν μπορεί να σταλεί.
Ερευνούμε το θέμα.
Παρακαλόύμε προσπαθήστε αργότερα.",9:"Άνεβασμα αρχείου...",10:"Κλείσιμο",11:"Έχετε ήδη στείλει το συγκεκριμένο πρόβλημα στο τεχνικό μας τμήμα.",12:"Αποστολή",13:"Μιλήστε μαζί μας",14:"γράψτε το μήνυμά σας και πατήστε [enter] για να σταλεί...",15:"Εμένα"},es:{0:"Ayuda",1:"Su email:",2:"¿En qué puedo ayudarle?",3:"Incluye una instantánea de esta página",4:"Enviar",5:"Envia una instantánea de lo que estoy viendo en la página web para que el equipo de soporte puedan darme una respuesta.",6:'Preparando para la instantánea ...

Por favor haga clic en "Run" o "Allow" para permitir que nuestro applet envíe una captura de pantalla de este sitio al equipo de soporte.',7:"Gracias,
Su mensaje ha sido enviado.",8:"Lo sentimos, su mensaje no pudo enviar.
Estamos investigando el problema.
Por favor, inténtelo más tarde.",9:"Cargando...",10:"Cerrar",11:"You have already submitted this case to the support team.",12:"Enviar",13:"Chat con nosotros",14:"Escriba su mensaje aquí y presione [enter] para enviar...",15:"yo"},et:{0:"Abi",1:"Sinu email:",2:"Kirjelda oma probleemi:",3:"Lisa chatile oma ekraanist tehtud pilt",4:"Saada",5:"Saada minu ekraanist tehtud pilt tehnilise toe ekspertidele, et saada kiirem vastus.",6:'Teen ekraanist pilti...

Palun vajuta "Run-Jooksuta" või "Allow-Luba" et saaksime näha pilti veebilehest millel hetkel olete.',7:"Aitäh,
Teie teade on edasi saadetud postituviga.",8:"Kahjuks polnud võimalik teadet postituviga edastada.
Me uurime hetkel mis juhtus.
Palun proovige natukese aja pärast uuesti.", 9:"Laen üles...",10:"Sulge",11:"Selline probleem on juba tehnilise toe ekspertidele esitatud.",12:"Kirjuta meile",13:"Räägi meiega",14:"Palun kirjutage oma teade siia ning vajutage [enter] et see edasi saata...",15:"Mina"},fi:{0:"Palaute",1:"Sähköpostiosoitteesi:",2:"Lisää kysymyksesi:",3:"Liitä kuvakaappaus tämänhetkisestä sivusta",4:"Lähetä",5:"Lähetä kuvakaappaus näkymästä, jotta tukipalvelu voi vastata kysymykseesi nopeammin.",6:"Valmistellaan kuvakaappausta...

Ole hyvä ja valitse "Suorita" tai "Hyväksy" valtuuttaaksesi ohjelman ottamaan kuvakaappauksen tukipalvelua varten.",7:"Kiitos,
Viestisi on lähetetty.",8:"Valitettavasti viestiä ei pystytty lähettämään.&
Ongelmaa tutkitaan.
Ole hyvä ja yritä myöhemmin uudelleen.",9:"Lähetetään...",10:"Sulje",11:"You have already submitted this case to the support team.",12:"Lähetä Email",13:"Avaa Chat",14:"Kirjoita viestisi tähän ja paina [enter]...",15:"Minä"},fr:{0:"Aide",1:"Votre email :",2:"Votre question :",3:"Envoyez une copie d'écran",4:"Envoyez",5:"Envoie une image de la page courante pour que l'équipe de support puisse fournir une réponse rapidement.",6:"Préparation pour la capture d'écran...
Merci de cliquer sur \"Run\" ou \"Allow\" pour que l'applet puisse envoyer l'image de l'écran à l'équipe de support.",7:"Merci,
votre message a été envoyé.",8:"Désolé, votre message n'a pas pu être envoyé.
Nous recherchons la cause du problème.
Merci de rèessayer plus tard.",9:"Envoi en cours...",10:"Fermer",11:"Vous avez déjà envoyé ce message.",12:"Envoyez",13:"Tchattez avec nous",14:"Tapez votre message ici et appuyez sur [Entrée] pour envoyer...",15:"moi"},fr_CA:{0:"Aide",1:"Entrez votre adresse courriel :",2:"Posez votre question :",3:"Envoyez une copie d'écran",4:"Envoyez",5:"Envoie une image de la page courante pour que l'équipe de support puisse fournir une réponse rapidement.",6:"Préparation pour la capture d'écran...
Merci de cliquer sur \"Run\" ou \"Allow\" pour que l'applet puisse envoyer l'image de l'écran à l'équipe de support.",7:"Merci,
votre message a été envoyé.",8:"Désolé, votre message n'a pas pu être envoyé.
Nous recherchons la cause du problème.
Merci de rèessayer plus tard.",9:"Envoi en cours...",10:"Fermer",11:"Vous avez déjà envoyé ce message.",12:"Envoyez",13:"Clavardez avec nous",14:"Tapez votre message ici et appuyez sur [Entrée] pour envoyer...",15:"moi"},hu:{0:"Segítség",1:"E-mail címed:",2:"Írd le a kérdésed:",3:"Mellékeld az oldal snapshotját",4:"Küldd",5:"Küldd el az oldal képét /screenshot/, hogy könnyebben segíthessünk.",6:'Elõkészület a snapshotra...

Kérünk kattints a "Run" vagy "Allow"-ra és a rendszerünk elküldi azt a supportunknak.',7:"Köszönjük,
az üzenetet elküldted.",8:"Sajnáljuk, az üzenetet nem tudtuk elküldeni. Megvizsgáljuk az okát. Kérünk, próbáld meg késõbb.",9:"Feltöltés...",10:"Bezárás",11:"You have already submitted this case to the support team.",12:"Küldd el",13:"Csetelj velünk",14:"ide írja be üzenetét és nyomja meg az [Enter] gombot az elküldéshez...",15:"Én"},it:{0:"Help",1:"La sua email:",2:"La sua richiesta:",3:"Includi uno screenshot della pagina",4:"Invia",5:"Invia una schermata di quello che stai vedendo sulla pagina web per aiutare il team di supporto a fornirti una risposta più rapidamente",6:"Preparazione per la cattura dello schermo...
Si prega di attivare l'applet Java.",7:"Grazie,
Il tuo messaggio è stato inviato.",8:"Mi dispiace, il tuo messaggio non è stato inviato.
Stiamo indagando sulla questione.
Si prega di riprovare più tardi.",9:"Caricamento...",10:"Chiudi",11:"You have already submitted this case to the support team.",12:"Invia",13:"Chatta con noi",14:"scrivi qui il tuo messaggio e premi [Invio]...",15:"me"},is:{0:"Hjálp",1:"Netfangið þitt:",2:"Lýstu vandamálinu:",3:"Láta skjáskot af núverandi síðu fylgja með",4:"Senda",5:"Senda skjáskot af síðunni sem ég er á svo þjónustufulltrúar geti aðstoðað mig betur.",6:'Undibý skjáskot...

Vinsamlegast smelltu á "Run" eða "Allow" svo að forritið geti sent skjáskot af vefsíðunni til þjónustufulltrúanna.',7:"Takk fyrir.
Skilaboðin þín hafa verið send.",8:"Því miður var ekki hægt að senda skilaboðin þín.
Við munum kanna þetta vandamál.
Vinsamlegast reyndu aftur síðar.",9:"Sendi skrá...",10:"Loka",11:"Þú hefur nú þegar sent inn þetta mál til þjónustufulltrúa.",12:"Tölvupóst",13:"Spjallaðu við okkur",14:"Getur þú slegið inn skilaboð og slegið á [enter] til að senda...",15:"Ég"},iw:{0:"עזרה",1:'כתובת הדוא"ל שלך',2:"השאלה שלך",3:"הוסף צילום מסך של הדף הנוכחי",4:"שלח",5:"לתגובה מהירה של צוות התמיכה, הוסף בבקשה צילום מסך של עמוד האינטרנט",6:'מתכונן לצילום המסך ...

לחץ על "אשר" או "הרץ" לשליחת צילום המסך לצוות התמיכה.',7:"הודעתך נשלחה. תודה.",8:"מצטערים, לא ניתן לשלוח את הודעתך.
אנו בוחנים את הנושא.
אנא נסו שוב במועד מאוחר יותר",9:"טוען ...",10:"סגור",11:"You have already submitted this case to the support team.",12:"שלח אימייל",13:"שיחת צ'אט איתנו",14:"הקלד את ההודעה שלך כאן ולחץ [Enter] כדי לשלוח...",15:"אני"},ja:{0:"ヘルプ",1:"あなたのメールアドレス:",2:"ご質問:",3:"現在のページのスナップショットを加える",4:"送る",5:"サポートチームが迅速に回答できるよう、ウェブサイトで私が見ているものをスクリーンショットで送信する。",6:'スナップショットを準備しています

我々のアプレットにウェブサイトのスナップショットをサポートチームに送信させるために、"実行する"もしくは"許可する"をクリックして下さい。',7:"ありがとうございました、
あなたのメッセージは送信されました。",8:"申し訳ございません、あなたのメッセージは送信されませんでした。
我々は問題を調査しています。
時間をおいてもう一度送信して下さい。",9:"アップロード...",10:"閉じる",11:"You have already submitted this case to the support team.",12:"メールする",13:"チャットする",14:"ここにメッセージを入力し、送信するには[enter]を押してください。",15:"お客様"},ko:{0:"고객 지원",1:"이메일 주소:",2:"문제점 또는 의견:",3:"현재 페이지를 캡처해 첨부",4:"보내기",5:"지금 보고 있는 웹페이지를 캡처해 보내면 지원팀이 더욱 빠르고 정확하게 도와드릴 수 있습니다.",6:'화면 캡처 준비중...

"Run"이나 "Allow" 등을 클릭해야 화면을 캡처해서 지원팀에게 보낼 수 있습니다.',7:"고맙습니다.
작성한 내용이 전송됐습니다.",8:"죄송합니다만, 작성한 내용을 전송하지 못했습니다.
전송하지 못한 원인은 내부적으로 더 확인해보겠습니다.
잠시 후에 다시 시도해주세요.",9:"파일 올리는 중...",10:"닫기",11:"이미 해당 건을 지원팀에게 전송했습니다.",12:"이메일 보내기",13:"지원팀과 메신저",14:"여기에 대화 내용을 입력하고 [엔터]키를 누르면 대화할 수 있습니다...",15:"본인"},lt:{0:"Pagalba",1:"Jūsų el. paštas:",2:"Aprašykite savo problemą:",3:"Pridėti esamo ekrano nuotrauką",4:"Siųsti",5:"Nusiųsti dabartinio naršyklėje matomo vaizdo nuotrauką, kad IT komanda galėtų lengviau ir greičiau identifikuoti problemą.",6:'Ruošiama ekrano nuotrauka..

Paspauskite "Run" arba "Allow" leisdama mūsų įskiepiui nusiųsti naršyklės ekrano nuotrauką tech. pagalbos komandai.',7:"Dėkojame,
Jūsų žinutė buvo išsiųsta.",8:"Atsiprašome, Jūsų žinutė nebuvo nusiųsta.
Šiuo metu ieškome kur galėjo būti problema.
Praėjus šiek tiek laiko, pabandykite dar kartą.",9:"Duomenys siunčiami...",10:"Užverti",11:"Jūs jau esate pranešęs apie šią problemą.",12:"Parašykite mums el",13:"Parašykite",14:"Rašykite savo žinutę čia ir spauskite [enter] norėdami ją išsiųsti...",15:"man"},lv:{0:"Palīdzība",1:"Jūsu e-pasts:",2:"Uzrakstiet savu jautājumu:",3:"Pievienot esošās lapas ekrānuzņēmumu",4:"Nosūtīt",5:"Nosūtīt ekrānuzņēmumu, ko es redzu weblapā, lai atbalsta grupa var nodrošināt ātru atbildi.",6:'Sagatavošanās momentuzņēmumam...

Lūdzu, noklikšķiniet uz "Run" vai "Atļaut", lai ļautu mūsu sīklietotnei nosūtīt weblapas momentuzņēmumu atbalsta grupai.',7:"Paldies, Jūsu ziņa tika nosūtīta.",8:"Atvainojiet, Jūsu vēstuli nevar nosūtīt.
Mēs šobrīd izmeklējam šo lietu.
Lūdzu, mēģiniet vēlreiz vēlāk.",9:"Augšupielāde...",10:"Aizvērt",11:"Jūs jau esat iesniedzis šo lietu atbalsta komandai.",12:"Nosūti mums e-pastu",13:"Sākt tērzēšanu",14:"Ierakstiet savu ziņu šeit, un nospiediet [Enter], lai nosūtītu...",15:"Es"},nb:{0:"Hjelp",1:"Din epostadresse:",2:"Ditt spørsmål:",3:"Legg ved et skjermbilde av denne siden",4:"Send inn",5:"Legg ved et skjermbilde av det jeg ser på websiden, slik at de som skal yte brukerstøtte kan gi raskere og bedre svar.",6:'Forbereder skjermbilde...

Om du får spørsmål om å tillate at programmet kjører, er det viktig at du trykker "Tillat", "Kjør" eller lignende positivt svar.',7:"Takk,
Meldingen din har blitt sendt.",8:"Beklager, men meldingen kunne ikke sendes.
Vi forsøker å rette feilen.
Vær vennlig å forsøk igjen senere.",9:"Laster opp...",10:"Lukk",11:"You have already submitted this case to the support team.",12:"Send inn",13:"Chat med oss",14:"Skriv din melding her og trykk [Enter]...",15:"jeg"},nl:{0:"Help",1:"Uw e-mailadres:",2:"Uw vraag:",3:"Voeg een screenshot van de pagina toe",4:"Verzenden",5:"Verstuur een screenshot van de webpagina zodat het support team u snel kan helpen.",6:'Screenshot wordt voorbereid...

Kies a.u.b. "Run" of "Allow" zodat een screenshot kan worden verzonden naar het support team.',7:"Bedankt,
Uw bericht is verzonden.",8:"Excuses, uw bericht kon niet verzonden worden.
Wij zullen het probleem onderzoeken.
Probeert u het later nog eens.",9:"Bezig met versturen...",10:"Sluiten",11:"You have already submitted this case to the support team.",12:"Email ons",13:"Chat met ons",14:"Typ hier uw bericht en druk op [enter] om het te verzenden…",15:"ik"},nn:{0:"Hjelp",1:"Di e-postadresse:",2:"Ditt spørsmål:",3:"Legg ved eit skjermbilete av denne sida",4:"Send inn",5:"Legg ved eit skjermbilete av det eg ser på websida, slik at dei som skal yte brukarstøtte kan gje raskare og betre svar.",6:'Førebur skjermbilete...

Om du får spørsmål om å tillate atprogrammet køyrer, er det viktig at du trykker "Tillat", "Køyr" ellerlignande positivt svar.',7:"Takk,
Meldinga di har blitt sendt.",8:"Beklager, men meldingen kunne ikkje sendast.
Vi forsøker å rettefeilen.
Vær venleg å forsøke igjen seinare.",9:"Lastar opp...",10:"Lat att",11:"You have already submitted this case to the support team.",12:"Send inn",13:"Chat med oss",14:"Skriv di melding her og trykk [Enter]...",15:"Eg"},pl:{0:"Pomoc",1:"Adres email:",2:"Treść pytania:",3:"Załącz zrzut ekranu bieżącej strony",4:"Wyślij",5:"Proszę wysłać zrzut ekranu bieżącej strony, aby otrzymać jak najszybszą odpowiedź.",6:"Przygotowanie do zrobienia zrzutu ekranu...

Aplikacja Java przetwarza treść wiadomości.",7:"Dziękujemy,
Wiadomość została wysłana.",8:"Przepraszamy, wiadomość nie została wysłana.
Nasz zespół analizuje przyczynę problemu.
Proszę spróbować ponownie później.",9:"Ładowanie...",10:"Zamknij",11:"Już wysłałeś to zgłoszenie do wsparcia.",12:"Wyślij email",13:"Wejdź na chat",14:"Proszę wpisać treść pytania i wcisnąć enter.",15:"Ja"},pt:{0:"Ajuda",1:"Seu e-mail:",2:"Seu comentário:",3:"Inclua uma captura de tela da página atual",4:"Envie",5:"Envie a captura de tela daquilo que eu estou vendo na página da web para que o time de suporte possa fornecer uma resposta rápida.",6:'Por favor, clique "Run" ou "Allow" para permitir nosso applet enviar uma captura de tela da página da web para o time de suporte.',7:"Obrigado,
sua mensagem foi enviada.",8:"Desculpe, sua mensagem não pode ser enviada. Nós estamos investigando o problema. Por favor, tente novamente mais tarde.",9:"Carregando...",10:"Feche",11:"You have already submitted this case to the support team.",12:"Envie-nos",13:"Converse conosco",14:"Digite sua mensagem aqui e tecle [enter] para enviar...",15:"eu"},ro:{0:"Ajutor",1:"Email-ul dvs:",2:"Întrebarea dvs:",3:"Includeți o captură a paginii curente",4:"Trimte",5:"Trimiteți o captură a ceea ce vedeți pe pagina web pentru ca echipa tehnică să vă poată răspunde cât mai rapid.",6:'Pregătire pentru captură...

Vă rugăm apăsați "Run" sau "Allow" pentru a lăsa modulul să trimită o captură a paginii către echipa tehnică.',7:"Mulțumim,
Mesajul dumneavoastră a fost trimis.",8:"Scuze, mesajul dumneavoastră nu a fost trimis.
Acum investigăm problema.
Vă rugăm reîncercați mai târziu.",9:"Se încarcă...",10:"Închide",11:"You have already submitted this case to the support team.",12:"email",13:"Conversează prin chat",14:"Scrieți mesajul dumneavoastră aici și apăsați [enter] pentru a-l trimite...",15:"Eu"},ru:{0:"Помощь",1:"Ваш email:",2:"Ваш запрос:",3:"Добавить снимок экрана текущей страницы",4:"Отправить",5:"Отправить снимок экрана (того что я вижу на веб-странице), чтобы служба поддержки смогла быстро ответить.",6:"Подготовка к снятию снимка экрана
Пожалуйста разрешите Java-апплету сделать это действие.",7:"Спасибо,
Ваше сообщение отправлено.",8:"К сожалению, Ваше сообщение не может быть отправлено.
Мы разбираемся с возникшей проблемой.
Пожалуйста, повторите попытку позже.",9:"Идет загрузка...",10:"Закрыть",11:"You have already submitted this case to the support team.",12:"Отправить",13:"Чат со специалистом",14:"Введите свое сообщение здесь и нажмите [enter] для отправки...",15:"Я"},sk:{0:"Pomoc",1:"Váš email:",2:"Popíšte Vašu otázku:",3:"Pripojiť snapshot aktuálnej stránky",4:"Pošli",5:"Pošli fotku toho čo vidím na stránke aby mohla naša podpora poskytnúť rýchlu odpoveď.",6:"Pripravujeme fotku...

Prosíme umožnite appletu nám poslať fotku aktuálnej web stránky.",7:"Ďakujeme Vám!
Vaša správa bola poslaná.",8:"Prepáčte, Vaša správa nebola poslaná.
Riešime vyskytnutý problém.
Prosíme pokúste sa neskôr znova.",9:"Nahráva sa...",10:"Zatvoriť",11:"You have already submitted this case to the support team.",12:"Pošli email",13:"Chatuj s nami",14:"Napíšte svoj dotaz a stlačte [Enter]...",15:"ja"},sv:{0:"Hjälp",1:"Din emailadress:",2:"Vad kan vi hjälpa till med?",3:"Bifoga skärmdump av aktuell webbsida",4:"Skicka",5:"Skicka en skärmdump av det jag ser på webbsidan så att supportteamet lättare kan ge ett snabbt svar.",6:'Förbereder en skärmdump...

Vänligen klicka på "Kör" alternativt "Tillåt" så att vår applet ta en skärmdump och skicka den till supportteamet.',7:"Tack så mycket,
ditt meddelande har skickats.",8:"Tyvärr, ditt meddelande gick inte att skicka.
Vi undersöker problemet.
Vänligen försök igen vid ett senare tillfälle.",9:"Laddar upp...",10:"Stäng",11:"You have already submitted this case to the support team.",12:"Skicka ett email",13:"Chatta med oss",14:"Fyll i ditt meddelande här och tryck på [enter] för att skicka...",15:"Jag"},tr:{0:"Yardım",1:"E-posta Adresiniz:",2:"Sorununuzun detaylarını yazın:",3:"Şu an bulunduğum sayfanın görünümünü de ekle",4:"Gönder",5:"Şu anda siz ne görüyorsanız ekranda destek elemanının da aynı görüntüyü görebilmesi ve size daha hızlı geri dönmesini sağlar.",6:'Ekran görünümü hazırlanıyor...

Lütfen "Çalıştır" veya "İzin Ver" tuşlarından birine basın böylece yazılımımız ekran görüntüsünü alıp destek personeline gönderebilecek.',7:"Teşekkür ederiz,
Mesajınız gönderildi.",8:"Özür dileriz fakat mesajınız gönderilemedi.
Şu anda bu konu ile ilgili hata gönderildi inceliyoruz
Lütfen daha sonra tekrar deneyiniz.",9:"Yükleniyor...",10:"Kapat",11:"You have already submitted this case to the support team.",12:"İletişim",13:"Bizimle Chat Yapın",14:"Mesajinizi yazin ve [enter] tusuna basin...",15:"ben"},zh:{0:"帮助",1:"您的电子邮件",2:"描述您的问题：",3:"包括对当前网页的快照",4:"发送",5:"寄了什么，我看到在网页上，让支持小组可以提供快速的答案屏幕快照",6:"准备屏幕捕获...
请相信Java小程序",7:"谢谢您
您的邮件已发送",8:"对不起，您的邮件无法发送
我们正在调查这个问题
请稍后再试",9:"上传...",10:"关闭",11:"You have already submitted this case to the support team.",12:"邮件联系",13:"在线聊天",14:"在这里输入后按回车键发送",15:"me"},zh_TW:{0:"排解疑難",1:"你的電郵地址：",2:"你的問題：",3:"Include a snapshot of the current page",4:"傳送",5:"Send a screen shot of what I am seeing on the web page so that the support team can provide a fast answer.",6:'Preparing for snapshot...

Please click "Run" or "Allow" to let our applet send a snapshot of the web page to the support team.',7:"謝謝。
你的訊息已送出",8:"對不起，你的訊息傳送發生錯誤。
我們正在調查中,
請稍後再試。",9:"上傳中…...",10:"關閉",11:"你的個案已經提交到支援小組",12:"以電郵聯絡我們",13:"聊天對話",14:"在這裡輸入後按下 Enter 鍵發送",15:"我"},en:{0:"Help",1:"Your email:",2:"Your question:",3:"Include a snapshot of the current page",4:"Send",5:"Send a screen shot of what I am seeing on the web page so that the support team can provide a fast answer.",6:'Preparing for snapshot...

Please click "Run" or "Allow" to let our applet send a snapshot of the web page to the support team.',7:"Thank you,
Your message has been sent.",8:"Sorry, your message couldn't be sent.
We are investigating the issue.
Please try again later.",9:"Uploading...",10:"Close",11:"You have already submitted this case to the support team.",12:"Email us",13:"Chat with us",14:"Type your message here and press [enter] to send...",15:"me",16:"How can we help?",17:"Do any of these help?",18:"Next",19:"Back",20:"None of these helped...",21:"How would you rate your chat?",22:"How would you rate your chat with {alias}?",23:"Any comments you wish to add?",24:"Submit",25:"or Cancel",26:"Thank you for your feedback!",27:"Not helpful",28:"Needs work",29:"So-so",30:"Helpful",31:"Very helpful",32:"Poor",33:"Ok",34:"Great",36:"Minimize",37:"End Chat",38:"Call from my computer",39:"Call me on my phone",40:"Return to chat",41:"Call me",42:"Cancel",56:"Please click the UPLOAD button below.",57:"UPLOAD",58:"Close"}}},prepareEventHandling:function(){document.addEventListener?(Moneypenny.addEvent=function(a,b,c){return 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d=(window.pageYOffset||document.documentElement.scrollyPos)+(window.innerHeight||document.documentElement.offsetHeight);Moneypenny.evaluateProactiveRule("intrule",b,d)&&Moneypenny.proactiveChatEvaluateCallback(!0,c)});break;case"click":Moneypenny.addEvent(document,"click",function(){visitorClicks++,Moneypenny.evaluateProactiveRule("intrule",b,visitorClicks)&&Moneypenny.proactiveChatEvaluateCallback(!0,c)});break;case"exit":Moneypenny.addEvent(document,"mouseout",function(a){a=a?a:window.event;var b=a.relatedTarget||a.toElement,d=a.pageY||a.clientY;b&&"HTML"!=b.nodeName||d!=-1&&d<150&&Moneypenny.proactiveChatEvaluateCallback(!0,c)})}},prepareForRegexMatch:function(a){return a.replace(/[-[\]{}()+?.,\\^$|#\s]/g,"\\$&").replace(/\*+/g,".*")},evaluateProactiveRule:function(a,b,c){switch(a.toLowerCase()){case"stringrule":var d;switch(b.operator.toLowerCase()){case"equals":return d=new RegExp("^"+Moneypenny.prepareForRegexMatch(decodeURIComponent(b.value))+"$"),d.test(c);case"notequals":return d=new RegExp("^"+Moneypenny.prepareForRegexMatch(decodeURIComponent(b.value))+"$"),!d.test(c);case"contains":return d=new RegExp(Moneypenny.prepareForRegexMatch(decodeURIComponent(b.value))),d.test(c);case"notcontains":return d=new RegExp(Moneypenny.prepareForRegexMatch(decodeURIComponent(b.value))),!d.test(c);case"in":return d=new RegExp(Moneypenny.prepareForRegexMatch(decodeURIComponent(c))),d.test(b.value);case"beginswith":return d=new RegExp("^"+Moneypenny.prepareForRegexMatch(decodeURIComponent(b.value))),d.test(c);case"endwith":return d=new RegExp(Moneypenny.prepareForRegexMatch(decodeURIComponent(b.value))+"$"),d.test(c);case"matchregex":return d=new RegExp(decodeURIComponent(b.value)),d.test(c)}break;case"intrule":switch(b.operator.toLowerCase()){case"equals":return c==b.value;case"notequals":return c!=b.value;case"greater":return c>b.value;case"less":return c=b.value;case"lessequal":return c<=b.value}break;case"boolrule":return Moneypenny.booleanToString(c)==Moneypenny.booleanToString(b.value);case"timeofdayrule":for(var e=new Date(b.toEpoch),f=new Date(b.fromEpoch),g=new Date(c),h=!1,i=!1,j=b.days.length;j>=0;j--)b.days[j]==g.getUTCDay()&&(i=!0);if(!i)return!1;if(f.getUTCHours()===g.getUTCHours()&&f.getUTCMinutes()<=g.getUTCMinutes()&&(h=!0),g.getUTCHours()===e.getUTCHours()&&g.getUTCMinutes()<=e.getUTCMinutes()&&(h=!0),h)return!0;var k=e.getUTCHours()0;){a=ruleSetArray[i],g=!Moneypenny.isRuleSetAgentRouted(a)&&!Moneypenny.isRuleSetTagRouted(a),b=a.operator,c=a.pageRules;var j=c.length;a:for(;j-- >0;){switch(d=c[j],f=!1,d.name.toLowerCase()){case"pageurl":e=Moneypenny.proactiveUrlEvaluation(d.ruleProperty,window.location.href);break;case"entryurl":e=Moneypenny.proactiveUrlEvaluation(d.ruleProperty,Moneypenny.getEntryPageUrl(!0));break;case"comingfrom":e=Moneypenny.proactiveUrlEvaluation(d.ruleProperty,Moneypenny.getEntryPageRef(!0));break;case"keywords":e=Moneypenny.evaluateProactiveRule("stringrule",d.ruleProperty,Moneypenny.getSearchParamsFromUrl(Moneypenny.getEntryPageRef(!0)));break;case"jsvar":e=Moneypenny.evaluateProactiveRule("stringrule",d.ruleProperty,Moneypenny.getJSVarValue(d.ruleProperty.jsVar));break;case"newvisitor":e=Moneypenny.evaluateProactiveRule("boolrule",d.ruleProperty,MoneypennyChat.getVisitorIsFirstTimeVisiting()),g=!1;break;case"chattedbefore":e=Moneypenny.evaluateProactiveRule("boolrule",d.ruleProperty,MoneypennyChat.getVisitorNumberOfPreviousChats()>0),g=!1;break;case"pagesvisited":e=Moneypenny.evaluateProactiveRule("intrule",d.ruleProperty,MoneypennyChat.getVisitorNumberOfPagesVisited());break;case"lang":case"timeofday":case"country":case"state":case"city":case"region":h=!0;default:f=!0}if(!f)if("any"===b){if(e)return g&&Moneypenny.setOpenProactiveChatAPIRule(a),void Moneypenny.openProactiveV2Chat(i)}else{if(!e){ruleSetArray.splice(i,1);break a}if(!(c.length>1))return g&&Moneypenny.setOpenProactiveChatAPIRule(a),void Moneypenny.openProactiveV2Chat(i);ruleSetArray[i].pageRules.splice(j,1)}}}h?Moneypenny.sendGetProactiveGeoData():Moneypenny.proactiveChatRuleEvalStep3()},proactiveUrlEvaluation:function(a,b){if(!b||!a)return!1;var c=Moneypenny.evaluateProactiveRule("stringrule",a,b);if("notequals"!==a.operator.toLowerCase()&&!c||"notequals"===a.operator.toLowerCase()&&c){var d="",e=b.charAt(b.length-1);d="/"===e?b.substring(0,b.length-1):b+"/",c=Moneypenny.evaluateProactiveRule("stringrule",a,d)}return c},callbackGetProactiveGeoData:function(a,b,c,d,e){visitorCountry=a,visitorRegion=b,visitorCity=c,visitorLocalTime=1e3*d,visitorLanguages=e,Moneypenny.proactiveChatRuleEvalStep2()},proactiveChatRuleEvalStep2:function(){var a,b,c,d,e,f,g;currentEvaluationStep=2;for(var h=ruleSetArray.length;h-- >0;){a=ruleSetArray[h],g=!Moneypenny.isRuleSetAgentRouted(a)&&!Moneypenny.isRuleSetTagRouted(a),b=a.operator,c=a.pageRules;var i=c.length;a:for(;i-- >0;){switch(d=c[i],f=!1,d.name.toLowerCase()){case"timeofday":e=Moneypenny.evaluateProactiveRule("timeofdayrule",d.ruleProperty,visitorLocalTime);break;case"country":e=Moneypenny.evaluateProactiveRule("stringrule",d.ruleProperty,visitorCountry);break;case"region":e=Moneypenny.evaluateProactiveRule("stringrule",d.ruleProperty,visitorCountry);break;case"state":e=Moneypenny.evaluateProactiveRule("stringrule",d.ruleProperty,visitorRegion);break;case"city":e=Moneypenny.evaluateProactiveRule("stringrule",d.ruleProperty,visitorCity);break;case"lang":e=Moneypenny.evaluateProactiveRule("stringrule",d.ruleProperty,visitorLanguages);break;default:f=!0}if(!f)if("any"===b){if(e)return g&&Moneypenny.setOpenProactiveChatAPIRule(a),void Moneypenny.openProactiveV2Chat(h)}else{if(!e){ruleSetArray.splice(h,1);break a}if(!(c.length>1))return g&&Moneypenny.setOpenProactiveChatAPIRule(a),void Moneypenny.openProactiveV2Chat(h);ruleSetArray[h].pageRules.splice(i,1)}}}Moneypenny.proactiveChatRuleEvalStep3()},proactiveChatRuleEvalStep3:function(){function a(a){for(var b=[],c=0;c0;){c=ruleSetArray[g],d=c.pageRules;var j=d.length;for(f=!Moneypenny.isRuleSetAgentRouted(c)&&!Moneypenny.isRuleSetTagRouted(c);j-- >0;){switch(e=d[j],firstPass&&(e.eventID="eventID"+g+j),e.name.toLowerCase()){case"visitorclicks":firstPass&&(Moneypenny.setProactiveChatEventListener("click",e.ruleProperty,e.eventID),f=!1);break;case"scrolldown":firstPass&&(Moneypenny.setProactiveChatEventListener("scroll",e.ruleProperty,e.eventID),f=!1);break;case"visitorexits":firstPass&&(Moneypenny.setProactiveChatEventListener("exit",e.ruleProperty,e.eventID),f=!1);break;case"timesite":b(h,e);break;case"timepage":b(i,e)}firstPass&&f&&0===j&&Moneypenny.setOpenProactiveChatAPIRule(c)}}Moneypenny.executeProactiveChatEvaluationFinishedCallback();for(timeSiteTimeout in h)h.hasOwnProperty(timeSiteTimeout)&&window.setTimeout(function(a){return function(){Moneypenny.proactiveChatEvaluateCallback(!0,a)}}(a(h[timeSiteTimeout])),1e3*(timeSiteTimeout-MoneypennyChat.getVisitorTimeOnSite()));for(timePageTimeout in i)i.hasOwnProperty(timePageTimeout)&&window.setTimeout(function(a){return function(){Moneypenny.proactiveChatEvaluateCallback(!0,a)}}(a(i[timePageTimeout])),1e3*(timePageTimeout-MoneypennyChat.getVisitorTimeOnPage()))},proactiveChatEvaluateCallback:function(a,b){for(var c,d,e,f=ruleSetArray.length;f-- >0;){c=ruleSetArray[f],d=c.pageRules,e=c.operator;for(var g=d.length;g-- >0;)Moneypenny.isInArray(d[g].eventID,b)&&("any"===e?a&&Moneypenny.openProactiveV2Chat(f):a?d.length>1?ruleSetArray[f].pageRules.splice(g,1):Moneypenny.openProactiveV2Chat(f):ruleSetArray.splice(f,1))}},openProactiveV2Chat:function(a){var b=ruleSetArray[a];if(!waitingRPCResponce){if(waitingRPCResponce=!0,Moneypenny.isRuleSetAgentRouted(b)||Moneypenny.isRuleSetTagRouted(b))return Moneypenny.setRoutingList(a),Moneypenny.openProactiveChatWithAgentRouting(a);Moneypenny.openProactiveChatDo(!1,!1,decodeURIComponent(b.message),b.id?b.id:a)}},isRuleSetAgentRouted:function(a){return!!(a.advanced.agents&&a.advanced.agents instanceof Array&&a.advanced.agents.length>0)},isRuleSetTagRouted:function(a){return!!(a.advanced.tags&&a.advanced.tags instanceof Array&&a.advanced.tags.length>0)},setRoutingList:function(a){var b=ruleSetArray[a],c=b.advanced.agents||b.advanced.tags;routingList=[];for(var d=0;d(new Date).getTime()?routingAvailabilityCache.data:null},callbackGetAvailableAgentList:function(routingAvailabilityJSON){var routingAvailability={};routingAvailabilityJSON&&(routingAvailability=eval("("+routingAvailabilityJSON+")")),this.setRoutingAvailabilityCache(routingAvailability),this.handleProactiveChatRouting()},handleProactiveChatRouting:function(){var a=[],b=this.getRoutingAvailabilityCache(routingAvailabilityCacheLifetime);if(b!=={}){for(var c=0;c0)return Moneypenny.sendGetProactiveChatAgent(!1,proactiveChatAgentRoutingRuleSetIndex,a)}Moneypenny.proactiveChatWithAgentRoutingErrorFallback()}},proactiveChatWithAgentRoutingErrorFallback:function(){switch(waitingRPCResponce=!1,Moneypenny.clearProactiveChatEvaluationFinishedCallback(),proactiveChatAgentRoutingRuleSetIndex!=-1&&(ruleSetArray.splice(proactiveChatAgentRoutingRuleSetIndex,1),proactiveChatAgentRoutingRuleSetIndex=-1),routingAvailabilityCache={},routingList=[],currentEvaluationStep){case 1:Moneypenny.proactiveChatRuleEvalStep1();break;case 2:Moneypenny.proactiveChatRuleEvalStep2();break;case 3:Moneypenny.proactiveChatRuleEvalStep3()}},sendProactiveRoutingHashAndNumber:function(a,b){var c="w="+encodeURIComponent(widgetId);c+="&h="+encodeURIComponent(a),c+="&nr="+encodeURIComponent(b),this.rpc(baseURL+"/chatjs/servicegetproactivedatafromnrhash?"+c,3,!0),proactiveChatAgentRoutingRuleSetIndex!=-1&&ruleSetArray.splice(proactiveChatAgentRoutingRuleSetIndex,1)},proactiveChatInitialize:function(a){if(Moneypenny.setIsInstanceProactiveV2(!0),!MoneypennyChat.isNoProactiveChatCookie()&&a){var b=JSON.parse(a);if(ruleSetArray=b.ruleSets.reverse(),ruleSetArrayOperator=b.operator,b.proactiveDisableTime&&Moneypenny.setNoProactiveChatDelay(b.proactiveDisableTime),b.newVisitorCookieLifeTime&&(Moneypenny.setVisitorCookieLifeTime(b.newVisitorCookieLifeTime),MoneypennyChat.getVisitCookie())){var c=MoneypennyChat.getVisitCookie(),d=Math.floor(MoneypennyChat.getVisitorTimeOnSite()/60),e=Moneypenny.getVisitorCookieLifeTime()-d;e<0&&(e=1),MoneypennyChat.setCookie("MoneypennyVisit",c,e)}Moneypenny.proactiveChatRuleEvalStep1()}},getJSVarValue:function(a){jsvars=a;var b=this.getJSVariables(),c=b.split("=");return c[0]==a?c[1]:""},messagesInit:function(newMessagesJSON){var newMessagesObj=eval("("+newMessagesJSON+")");Moneypenny.messagesObj=newMessagesObj,Moneypenny.messagesObj&&(Moneypenny.getMessage=function(a){Moneypenny.messagesObj.isSingle&&(Moneypenny.setLocale=function(){ return!1});var b=Moneypenny.getLocale(),c="ar"===b||"iw"===b?"direction:rtl;":"";return Moneypenny.setDirection(c),Moneypenny.messagesObj[b][a]})},setPreChatSearchEnabled:function(a){this.enablePreChatSearch=a,1==a&&this.setPreChatSearch(1)},getPreChatSearchEnabled:function(){return this.enablePreChatSearch},resetPreChatSearch:function(){preChatSearchQuestion="",Moneypenny.setPreChatSearch(1)},startPreChatSearch:function(){var a='

';MoneypennyChat.populateSubChatForm(a,"Moneypenny.closeForm();"),Moneypenny._hideButton();var b=document.getElementById("Moneypenny_CM");b&&(b.parentNode.style.borderColor="white"),Moneypenny.preChatSearchShowSearchForm()},preChatSearchShowSearchForm:function(){function a(){var a=document.getElementById("Moneypenny_CM").parentNode,b=parseInt(a.style.height,10),c=d.offsetHeight,g=f.offsetHeight,h=b-c-g-20;e.style.height=h+"px"}var b=document.getElementById("preChatSearchContainer"),c='

'+Moneypenny.getMessage(16)+'

'+Moneypenny.getMessage(18)+"

";b.innerHTML=c;var d=document.getElementById("preChatSearchInstructions"),e=document.getElementById("preChatSearchQuestionTextArea"),f=document.getElementById("preChatSearchSubmitArea"),g=document.getElementById("preChatSearchNextButton");g.onclick=function(){return Moneypenny.preChatSearchSubmit(),!1},a(),e.value=preChatSearchQuestion?preChatSearchQuestion:"",e.focus(),e.onkeyup=function(a){a&&13==a.keyCode&&Moneypenny.preChatSearchSubmit()}},preChatSearchSubmit:function(){Moneypenny.disableButton("preChatSearchNextButton");var a=document.getElementById("preChatSearchContainer"),b='

";preChatSearchQuestion=document.getElementById("preChatSearchQuestionTextArea").value,a.innerHTML=b;var c=baseURL+"/chatjs/preChatSearch?criteria="+encodeURIComponent(preChatSearchQuestion)+"&widget="+Moneypenny.getWidgetId()+"&locale="+Moneypenny.getLocale();Moneypenny.rpc(c,3,!0)},callbackSearchAction:function(a){function b(){var a=document.getElementById("Moneypenny_CM").parentNode,b=parseInt(a.style.height,10),c=e.offsetHeight,d=g.offsetHeight,h=b-c-d-20;f.style.height=h+"px"}if(Moneypenny.isCustomDesignEnabled())return void Moneypenny.getCustomDesignUI().intelliPrechatController.callbackSearchResults(a);if(!a||a.length<=0)return void Moneypenny.preChatSearchStartChat();var c=document.getElementById("preChatSearchContainer"),d='

'+Moneypenny.getMessage(17)+'

'+Moneypenny.getMessage(19)+'

'+Moneypenny.getMessage(20)+"

";c.innerHTML=d;var e=document.getElementById("preChatResultsHeader"),f=document.getElementById("preChatSearchSearchResults"),g=document.getElementById("preChatSearchResultsSubmitArea"),h=document.getElementById("preChatSearchBackButton"),i=document.getElementById("preChatSearchHelpButton");h.onclick=function(){return Moneypenny.preChatSearchShowSearchForm(),!1},i.onclick=function(){return Moneypenny.preChatSearchStartChat(),!1};for(var j='

'+a[k].title+"

"+a[k].summary+'

';j+="

",f.innerHTML=j,b()},preChatSearchStartChat:function(){if(Moneypenny.setPreChatSearch(0),""==startChatMessage){var a=[-1,-1,-1,-1];Moneypenny.formPosX&&Moneypenny.formPosY?(a[0]=Moneypenny.formPosX,a[2]=Moneypenny.formPosY):a=Moneypenny.getDefaultChatPosition(),Moneypenny.setDescription(preChatSearchQuestion),Moneypenny.loadForm(),Moneypenny.positionForm(a[0],a[1],a[2],a[3])}else preChatSearchQuestion&&(Moneypenny.setDescription(preChatSearchQuestion),Moneypenny.setStartChat(preChatSearchQuestion)),visitorFirstMessage=preChatSearchQuestion?preChatSearchQuestion:"n/a",Moneypenny.startChat(preChatSearchQuestion,!0)},deactivateHTML:function(a){return a.replace(/>/g,">").replace(/]*>/g," ").replace(/\s{2,}/g," ")}}}(),MoneypennyChat=function(){var caseId="",baseURL="",timer=null,pollCount=0,totalPollCount=0,lastTypedText="",_useStaticAgentName=!1,_useStaticAgentAvatar=!1,nickname="",prevNickname="",avatarURL="",prevAvatarURL="",prevMsgFrom="",readonly=!1,webCapInProgress=!1,history="",userInput="",introMsg=!0,customIntroMsg="",question="",questionKeptForCanceledChat="",chatview="",pollId=0,chatAnswered=!1,transcriptAgentCSS="color:#75A7fE;",transcriptVisitorCSS="color:#A1A1A3;",transcriptTextCSS="color:black;",transcriptPadding=7,minimized,minimizedDimensions=[0,0,0,0],_chatMenuButtonHeight,_isFirstInit=!0,bgURL=Moneypenny.getStaticBaseURL()+"/wbg/moneypenny_chat_form.png",bgCallMeURL=Moneypenny.getStaticBaseURL()+"/wbg/moneypenny_chat_form.png",pageTitle=document.title,proactiveMsg="",msgIdLst=null,postChatIframeURL="",postChatHTML="",proactiveMessageBuffer="",pageInitTime=+new Date,reassignmentVar,secureCookies=!1,chatAgentSurvey=null,selectedAgentSurveyRating=null,fileUploadInProgress=!1,secureDataTransferInProgress=!1,WAGTTimeout,isApprovalBotChat=!1,approvalCookieName="MoneypennyApproval",isHumanResponded=!1;return{setCaseId:function(a){caseId=a},getCaseId:function(){return caseId},startChat:function(a,b){this.initChat(a,b),this.sendChatAction()},restartChat:function(a,b){if(introMsg=!1,this.initChat(a,b),Moneypenny.getPageChangeNotificationAllowed()?this.sendChatMessage(7,window.location.href):this.sendChatMessage(7,""),this.setReadOnly(!1),this.setPreviousChatWindowState(),this.startPolling(),!MoneypennyChat.isMinimized()){var c=document.Moneypenny_Form;c&&c.chat.focus()}},preloadChatFormImg:function(){if(!Moneypenny.isMobileEnabled()&&!Moneypenny.isCustomDesignEnabled()){var a=new Image;a.src=bgURL}},getNickname:function(){return nickname},setIsApprovalBotChat:function(a){isApprovalBotChat=a},getIsApprovalBotChat:function(){return isApprovalBotChat},setIsHumanResponded:function(a){isHumanResponded=a},getIsHumanResponded:function(){return isHumanResponded},proactive:function(a,b,c,d){Moneypenny.isMobileEnabled()?(Moneypenny.getMobileUI().proactive(a,b,c,d),proactiveMessageBuffer=a):Moneypenny.isCustomDesignEnabled()?(Moneypenny.getCustomDesignUI().proactive(a,c,d),proactiveMessageBuffer=a,nickname=c,b&&this.newMessageNotification()):(baseURL=Moneypenny.getBaseURL(),avatarURL=d,""==caseId&&(nickname=c,this.showFormChat()," "!=a?"/info "==a.substr(0,6)?proactiveMsg=a.substr(6):(d&&(avatarURL=d),proactiveMsg=this.createTranscriptLine(c,a),proactiveMessageBuffer=a):proactiveMsg=" ",history=proactiveMsg,MoneypennyChat.displayHistory(),Moneypenny.slideFormIn(),b&&this.newMessageNotification(),this.setReadOnly(!1),""!=c&&Moneypenny.callCallback("OpenProactive",c,a),Moneypenny.setProactiveChatAutocloseTimeout()))},chatStarting:function(){document.getElementById("Moneypenny_CL")||Moneypenny.isMobileEnabled()||Moneypenny.isCustomDesignEnabled()||(baseURL=Moneypenny.getBaseURL(),this.showFormChat(),this.setReadOnly(!0))},setSecureCookies:function(){secureCookies=!0},initChat:function(a,b){caseId=a,baseURL=b,pollCount=0,pollId=0,nickname="",readonly=!1,webCapInProgress=!1,chatAnswered=!1,msgIdLst={};var c=document.Moneypenny_Form;userInput=c&&c.chat?c.chat.value:"",""==history&&""!=proactiveMsg&&(history=proactiveMsg),proactiveMsg="",Moneypenny.disableCallMe(),this.setCaseIdCookie(),this.setChatViewCookie(),Moneypenny.isMobileEnabled()||Moneypenny.isCustomDesignEnabled()||this.showFormChat()},setCustomIntroMsg:function(a){customIntroMsg=a},isFirstInit:function(){return _isFirstInit},reInit:function(){_isFirstInit=!1,avatarURL="",prevAvatarURL="",prevNickname="",proactiveMessageBuffer="",history="",prevMsgFrom="",this.setReadOnly(!0),reassignmentVar&&(reassignmentVar=window.clearTimeout(reassignmentVar)),Moneypenny.isCustomDesignEnabled()||(Moneypenny.formPosY=-1,Moneypenny.formPosX=-1),MoneypennyChat.resetChatWindowCookieData(),MoneypennyChat.setIsApprovalBotChat(!1),MoneypennyChat.setIsHumanResponded(!1)},isProactive:function(){return""!=proactiveMsg},clearProactive:function(){proactiveMsg="",Moneypenny.proactiveAgentNumber=""},sendChatAction:function(){var a="ci="+encodeURIComponent(Moneypenny.getDbCaseId());Moneypenny.proactiveAgentNumber&&(a+="&a="+Moneypenny.proactiveAgentNumber),proactiveMessageBuffer&&(a+="&pm="+encodeURIComponent(proactiveMessageBuffer)),Moneypenny.getTags()&&(a+="&tags="+Moneypenny.getTags()),Moneypenny.getUserName()&&(a+="&un="+encodeURIComponent(Moneypenny.getUserName())),MoneypennyChat.getCookie(approvalCookieName)&&(a+="&aprv="+MoneypennyChat.getCookie(approvalCookieName));var b=baseURL+"/chatjs/ServiceChatAction?"+a;Moneypenny.rpc(b,3,!0)},callbackChatAction:function(a){caseId&&(Moneypenny.isCustomDesignEnabled()&&"proactive"===Moneypenny.getCustomDesignUI().getTypeOfMessage()&&Moneypenny.getCustomDesignUI().proactiveController.clearInvite(),this.setReadOnly(!1),MoneypennyChat.updateHistoryCookieForLastCase(caseId),this.startPolling(),""!=Moneypenny.getCallMePhone()&&(Moneypenny.sendClickToCall(Moneypenny.getCallMePhone(),2),Moneypenny.setCallMePhone("")))},setReassignmentTimerAfterRestartChat:function(a){if(a>-1&&!reassignmentVar){var b=this.getHistoryCookieLastCase();if(b&&b[0]==caseId){var c=new Date,d=c.getTime()-b[1];d<1e3*a&&(reassignmentVar=window.setTimeout(function(){MoneypennyChat.callAssignNewAgent()},1e3*a-d))}}},callAssignNewAgent:function(){if(caseId&&!chatAnswered&&"1"!=MoneypennyChat.getBannedCookie()&&""==Moneypenny.getCallMePhone()){var a=document.getElementById("Moneypenny_Typing");if(a&&"visible"==a.style.visibility)return void(reassignmentVar=window.setTimeout(function(){MoneypennyChat.callAssignNewAgent()},1e4));var b="c="+encodeURIComponent(Moneypenny.getCaseId());b=Moneypenny.appendTagsParameter(b);var c=baseURL+"/chatjs/ServiceAgentReassign?"+b;Moneypenny.rpc(c,3,!0)}},callbackAssignNewAgent:function(a){a&&(MoneypennyChat.updateHistoryCookieForLastCase(caseId),reassignmentVar=null)},soundNotificationDiv:function(){return""},populateChatForm:function(){var a=350,b=370,c='

',d=23,e=23;c+='

'+this.soundNotificationDiv(),Moneypenny.isBranded()&&(c+='

',Moneypenny.logoLink()&&(c+=Moneypenny.getLogoClickATag()),c+='

',Moneypenny.logoLink()&&(c+=""),c+="

"),c+='

'+Moneypenny.getCallMeButton()+"

",document.getElementById("Moneypenny_P").innerHTML=c,Moneypenny.positionDragger(25,16,282,21),Moneypenny.showForm(!1,a,b,19,18,304,331)},populateSubChatForm:function(a,b){var c=350,d=370,e="white",f="#8e8e8e",g='

'+a+"

",h=23,i=23;b&&(g+='

'),g+=this.soundNotificationDiv(),Moneypenny.isBranded()&&(g+='

',Moneypenny.logoLink()&&(g+=Moneypenny.getLogoClickATag()),g+='

',Moneypenny.logoLink()&&(g+=""),g+="

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';x+='

'+k+"

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",Moneypenny.isIE()||Moneypenny.isSafari()?Moneypenny.hasFlash()&&(n+=x):n+=x,n+='

',n+='

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",n+="

"}else{b||(b=""),a=!0;var y="width:"+c+";margin:20px auto;padding:10px 0px;border-radius:10px;-moz-border-radius:10px;-webkit-border-radius:10px;background-color:white;",z="margin-top:6px;margin-bottom:6px;font-family:lucida grande,Helvetica Neue,Helvetica,Arial,sans-serif;font-size:12px;font-weight:default;color:grey;",A="margin:0px;",B="height:30px;max-width:"+d+";margin-top:0px;margin-top:0px;font-family:lucida grande,Helvetica Neue,Helvetica,Arial,sans-serif;font-size:13px;color:black;border:2px inset;"+(b?"border-color:red;":""),C="width:auto;height:28px;margin:0;margin-top:6px;padding:3px 5px 3px 5px;font-size:12px;font-family:lucida grande,Helvetica Neue,Helvetica,Arial,sans-serif;cursor:pointer;font-weight:bold;";n+='

',n+='

Enter your phone number

',n+='",n+="

"}history&&(n+='

'+m+"

"),MoneypennyChat.populateSubChatForm(n,"MoneypennyChat.submitFormCallMe(false);"),a&&!o&&(Moneypenny.phonePicker.init("phonenumber",Moneypenny.getVisitorCountry()),MoneypennyChat.selectPhoneInputCountry(Moneypenny.getVisitorCountry()),Moneypenny.phonePicker.setCountryListWindowHeight(150));var D=document.getElementById("Moneypenny_CM");D.style.top=Math.round((290-D.offsetHeight)/2)+"px"};if(Moneypenny.phonePicker)p();else{window._1a058890_5788_4457_aa0e_3453f3f878a0=Moneypenny;var q=document.createElement("script");q.type="text/javascript",q.src=Moneypenny.getBaseURL()+"/js/i18nphonepicker/i18nphonepicker-min.js",q.onload=function(){var a=document.createElement("link");a.rel="stylesheet",a.type="text/css",a.href=Moneypenny.getBaseURL()+"/js/i18nphonepicker/css/intlTelInput.css",document.getElementsByTagName("head")[0].appendChild(a),p()},document.getElementsByTagName("head")[0].appendChild(q)}},selectPhoneInputCountry:function(a){if(("string"==typeof a||a instanceof String)&&(a=a.toLowerCase()),Moneypenny.phonePicker){var b=Moneypenny.phonePicker.getCountryData();if(b.countries&&a)for(var c=0;c5)},submitFormCallMe:function(a,b){if(a)if(Moneypenny.disableCallMe(),b)window.open(Moneypenny.getBaseURL().replace(/http\:/,"https:")+"/voice/webphone.jsp?c="+Moneypenny.getCaseId(),"webphone","left=20,top=20,width=310,height=260,toolbar=0,location=0,directories=0,status=0,menubar=0,scrollbars=0,resizable=1"),Moneypenny.callCallback("StartCallme",""),caseId?MoneypennyChat.formCallMeDone():Moneypenny.hideOverlay(!1);else{var c,d="";if(c=Moneypenny.isCustomDesignEnabled()?Moneypenny.getCustomDesignIframe().getElementById("callme-form"):document.getElementById("Moneypenny_Form"),c&&c.phonenumber&&c.phonenumber.value){if(!MoneypennyChat.isPhoneNumberValid())return void Moneypenny.callbackCheckPhone(!1);d=c.phonenumber.value.replace(/[^+0-9xX]*/g,"")}""!=d&&(Moneypenny.setCallMePhone(d),Moneypenny.sendCheckPhone(d),Moneypenny.isCustomDesignEnabled()||(document.getElementById("Moneypenny_CallMeSubmit").innerHTML="Please wait..."))}else Moneypenny.enableCallMe(),caseId||MoneypennyChat.isProactive()?MoneypennyChat.formCallMeDone():Moneypenny.hideOverlay(!1);return!1},showFormChat:function(){if(!Moneypenny.isMobileEnabled()&&!Moneypenny.isCustomDesignEnabled()){var a="word-wrap: break-word;-ms-word-break: keep-all;word-break: keep-all;word-break: break-word;-webkit-hyphens: auto;-moz-hyphens: auto;-ms-hyphens: auto;hyphens: auto;white-space: pre-wrap;";Moneypenny.addStyleRule(["#Moneypenny_CL .Moneypenny_transcriptLine"],a),this.populateChatForm()}this.isProactive()&&(history=proactiveMsg,this.setReadOnly(!1)),""!=history?this.displayHistory():this.setReadOnly(!0);var b=document.Moneypenny_Form;b&&(""!=userInput?(b.chat.value=userInput,userInput=""):""!=question&&"(none)"!=question&&(""==history&&this.appendTextToChat(Moneypenny.getMessage(15),question+"
",!1,!1,!1),question=""),introMsg?""!=customIntroMsg?b.chat.value=customIntroMsg:b.chat.value=unescape(Moneypenny.getMessage(14)):MoneypennyChat.isMinimized()||b.chat.focus(),""!=this.getMessageCookie()&&(introMsg=!1,b.chat.value=this.getMessageCookie(),this.setMessageCookie("")))},displayHistory:function(){var a=document.getElementById("Moneypenny_CL");try{a.innerHTML=history+this.createTranscriptLine(nickname,"",!0),this.scrollDown()}catch(a){}},startPolling:function(){timer&&this.stopPolling(),timer=setInterval("MoneypennyChat.pollChat()",2e3)},stopPolling:function(){clearInterval(timer)},keyDownHandler:function(a){var b,c=a||window.event,d=c.keyCode||c.which;return c&&13==d?(c.ctrlKey?(b=document.Moneypenny_Form,b&&(b.chat.value=b.chat.value+"\n")):readonly||(caseId||Moneypenny.clearProactiveChatAutocloseTimeout(),this.submitChat()),c.stopPropagation&&c.stopPropagation(),c.preventDefault&&c.preventDefault(),c.cancelBubble&&(c.cancelBubble=!0),c.returnValue&&(c.returnValue=!1),!1):(introMsg&&(b=document.Moneypenny_Form,b&&(b.chat.value=""),introMsg=!1),caseId||Moneypenny.setProactiveChatAutocloseTimeout(),!0)},submitChat:function(){var a=document.Moneypenny_Form;if(a){var b=a.chat.value;introMsg?(a&&(a.chat.value=""),introMsg=!1):""!=b&&(this.appendTextToChat(Moneypenny.getMessage(15),Moneypenny.deactivateHTML(b),!1,!1,!1),this.isProactive()?(Moneypenny.sendCreateCase(Moneypenny.getUserEmail(),b,!0,!1),this.setReadOnly(!0)):this.sendChatMessage(1,Moneypenny.deactivateHTML(b)),a.chat.value="",lastTypedText=""),a.chat.focus()}return!1},setReadOnly:function(a){readonly=a;try{var b=document.getElementById("Moneypenny_CE");b&&(readonly?b.setAttribute("readOnly","readonly"):b.removeAttribute("readOnly"))}catch(a){}},callbackChatPosted:function(a){},parseEmoji:function(a){var b=/(:[^:\s]{1,}\|[^:\s]{4,}:)/g;return a.match(b)&&(a=a.replace(b,function(a){var b=a.split("|"),c=b[1];c=c.substring(0,c.length-1);var d=b[0].substring(1),e='

';return e})),a},appendTextToChat:function(a,b,c,d,e,f){if(this.setCaseIdCookie(),b=b.replace(/\&\#41\;/g,")"),b=b.replace(/\&\#40\;/g,"("),b=b.replace(/\\n/g,"
"),b=b.replace(/\n/g,"
"),b=b.replace(/< *br *\/*>/g,"
"),b=b.replace(/< *BR *\/*>/g,"
"),Moneypenny.isMobileEnabled()||Moneypenny.isCustomDesignEnabled()||(b=b.replace(/(\s|^):\)/g," :slightly_smiling_face|1f642:"),b=b.replace(/(\s|^);\)/g," :wink|1f609:"),b=b.replace(/(\s|^):D/g," :grinning|1f600:"),b=b.replace(/(\s|^):$/g," :slightly_frowning_face|2639:"),b=b.replace(/(\s|^):o/g," :open_mouth|1f62e:"),b=b.replace(/(\s|^):\-$/g," :slightly_smiling_face|1f642:"),b=b.replace(/(\s|^);\-\)/g," :wink|1f609:"),b=b.replace(/(\s|^):\-D/g," :grinning|1f600:"),b=b.replace(/(\s|^):\-\(/g," :slightly_frowning_face|2639:"),b=b.replace(/(\s|^):\-o/g," :open_mouth|1f62e:"),MoneypennyChat.handleDataTransferInProgress()),b=this.parseEmoji(b),Moneypenny.isMobileEnabled())Moneypenny.getMobileUI().updateChat(b,a==Moneypenny.getMessage(15),c);else if(Moneypenny.isCustomDesignEnabled())Moneypenny.getCustomDesignUI().updateChat(b,a==Moneypenny.getMessage(15),c,d,e,f);else{var g=document.getElementById("Moneypenny_CL");history+=this.createTranscriptLine(a,b,!1),prevMsgFrom=a,1!=c&&g&&(g.innerHTML=history+this.createTranscriptLine(nickname,"",!0),this.scrollDown())}systemMsgId=null},setUseStaticAgentAvatar:function(a){_useStaticAgentAvatar=a},staticAgentAvatarEl:function(){return document.getElementById("Moneypenny_AAvatar")},populateStaticAgentAvatar:function(){var a=this.staticAgentAvatarEl();a&&a.src!==avatarURL&&(a.src=avatarURL)},setUseStaticAgentName:function(a){_useStaticAgentName=a},staticAgentNameEl:function(){return document.getElementById("Moneypenny_AName")},populateStaticAgentName:function(){var a=this.staticAgentNameEl();a&&prevNickname!==nickname&&(a.innerHTML=nickname)},createTranscriptLine:function(a,b,c){var d="",e="",f=a===nickname;if(history||(d+='

',_useStaticAgentAvatar&&this.populateStaticAgentAvatar()),!c&&""!==avatarURL&&f&&(_useStaticAgentAvatar||""!=prevNickname&&prevNickname==nickname||(e+='

'),prevAvatarURL=avatarURL,prevNickname=nickname),""!==a&&"Chat Bot"!==a&&a!=prevMsgFrom){var g=f?transcriptAgentCSS:transcriptVisitorCSS;e+=''+a+": "}!c&&""!==avatarURL&&f&&(e+="
",avatarURL="");var h="",i="";c?(h='id="Moneypenny_Typing" ',i="visibility:hidden;",b='

'):f||(b=Moneypenny.deactivateHTML(b));var j='class="Moneypenny_transcriptLine" ';return a!=prevMsgFrom?(""!=history&&(d+='

'),d+="

'+e+b+"

"):d+="

'+e+b+"

",d},isTyping:function(a){if(Moneypenny.isMobileEnabled()&&a)Moneypenny.getMobileUI().triggerIsTyping();else if(Moneypenny.isCustomDesignEnabled())Moneypenny.getCustomDesignUI().triggerIsTyping(a);else{var b=document.getElementById("Moneypenny_Typing");b&&(a?b.style.visibility="visible":b.style.visibility="hidden")}},scrollDown:function(){var a=document.getElementById("Moneypenny_CL");a&&(a.scrollTop=a.scrollHeight)},animateScrollDown:function(a,b,c){var d=0,e=20,f=a.scrollHeight-b;a.scrollTop=b;var g=function(){d+=e;var b=f/c*100;a.scrollTop+=b,d0?window.requestAnimationFrame&&requestAnimationFrame(b)||setTimeout(b,20):a.parentNode.removeChild(a)};isNaN(parseInt(a.style.opacity))&&(a.style.opacity=1),b()},waitingForAgentMessage:function(a){if(MoneypennyChat.getIsApprovalBotChat()){if(MoneypennyChat.getIsHumanResponded())return}else if(MoneypennyChat.getChatAnsweredStatus())return;""!=Moneypenny.getCaseId()&&(systemMsgId="WAGT_AUTO_RESPOND",Moneypenny.isCustomDesignEnabled()?this.appendTextToChat("",a,!1,systemMsgId,!1):(a=a.replace(/\[\[/g,''),a=a.replace(/\]\]/g,""),a=a.replace(/\[/g,''),a=a.replace(/\]/g,""),this.appendTextToChat("","
"+a,!1,systemMsgId,!1)),clearTimeout(WAGTTimeout))},isVisitorTyping:function(){if(Moneypenny.isMobileEnabled())return Moneypenny.getMobileUI().isVisitorTyping();if(Moneypenny.isCustomDesignEnabled())return Moneypenny.getCustomDesignUI().isVisitorTyping();var a=!1,b="",c=document.Moneypenny_Form;return c&&c.chat&&(b=c.chat.value,!introMsg&&b&&lastTypedText!=b&&(a=!0)),lastTypedText=b,a},pollChat:function(){if(!this.isChatViewCookieValid()||""==caseId)return this.stopPolling(),Moneypenny.isCustomDesignEnabled()?Moneypenny.getCustomDesignUI().destroy():Moneypenny.hideOverlay(!1),void Moneypenny.setChatInProgress(!1);if(this.refreshChatViewCookie(),0==pollCount){var a="c="+encodeURIComponent(caseId)+"&i="+this.getPollIdCookie(),b=new Date;if(a+="&t="+b.getTime(), totalPollCount%2==0&&(a+=">",this.isVisitorTyping()&&(a+="&st"),Moneypenny.isSneakPeek())){var c="";if(Moneypenny.isMobileEnabled())c=Moneypenny.getMobileUI().getVisitorTyping();else if(Moneypenny.isCustomDesignEnabled())c=Moneypenny.getCustomDesignUI().getVisitorTyping();else{var d=document.Moneypenny_Form;c=d&&d.chat?d.chat.value:""}""===c||MoneypennyChat.introMsg||(a+="&tt="+encodeURIComponent(c))}Moneypenny.rpc(baseURL+"/chatjs/ServiceChatPoll?"+a,0,!0)}pollCount++,pollCount>3&&(pollCount=0),totalPollCount++},callbackPolling:function(a,b,c){b!==-1&&1==msgIdLst[b]||(msgIdLst[b]=1,b!=-1&&this.setPollIdCookie(b),this.callbackMessage(!0,a,!1)),1==c?this.isTyping(!0):2==c&&this.isTyping(!1),pollCount=0},sendChatMessage:function(a,b){var c="a="+a+"&c="+encodeURIComponent(caseId),d=new Date;c+="&t="+d.getTime(),""!=b&&(c+="&m="+encodeURIComponent(b));var e=baseURL+"/chatjs/ServiceChatMessage?"+c;e.length>2e3&&(c="a="+a+"&c="+encodeURIComponent(caseId),c+="&t="+d.getTime(),c+="&m="+encodeURIComponent("[truncated message] "+b),e=baseURL+"/chatjs/ServiceChatMessage?"+c),Moneypenny.rpc(e,3,!0),1==a&&Moneypenny.callCallback("ChatMessageSent",b)},callbackMessage:function(fromAgent,textMsg,replay,historyOnly){if(""!=textMsg){textMsg=decodeURIComponent(textMsg).replace(/\%20/g," ");var from=nickname,cmd=textMsg.substr(0,4);switch(cmd){case"/SCR":replay||this.takeScreenshot();break;case"/BYE":replay||(window.Cobrowse&&window.Cobrowse.isSupported()&&window.Cobrowse.state===window.Cobrowse.State.Active&&window.Cobrowse.end(),systemMsgId="BYE_BYE",this.appendTextToChat("",textMsg.substr(5),!1,systemMsgId,!1),this.setReadOnly(!0),this.closeChat(),Moneypenny.disableCallMe(),Moneypenny.isMobileEnabled()?Moneypenny.getMobileUI().endChat():Moneypenny.isCustomDesignEnabled()&&Moneypenny.getCustomDesignUI().endChat(!1));break;case"/NIC":nickname&&!replay&&window.Cobrowse&&window.Cobrowse.isSupported()&&window.Cobrowse.state===window.Cobrowse.State.Active&&window.Cobrowse.end(),nickname=textMsg.substr(5),Moneypenny.isMobileEnabled()?Moneypenny.getMobileUI().updateAgentName(nickname):Moneypenny.isCustomDesignEnabled()?Moneypenny.getCustomDesignUI().updateAgentName(nickname):_useStaticAgentName&&this.populateStaticAgentName();break;case"/GO2":replay||this.redirectBrowser(textMsg.substr(5));break;case"/WAI":this.setReadOnly(!0),systemMsgId="WAI_WAITING",this.appendTextToChat("",textMsg.substr(5),!1,systemMsgId,!1);break;case"/NFO":systemMsgId="NFO_INITIAL",Moneypenny.isMobileEnabled()&&Moneypenny.getMobileUI().isInitAgentMsg(textMsg.substr(5)),this.setReadOnly(!1),this.appendTextToChat("",textMsg.substr(5),!1,systemMsgId,!1);break;case"/CAL":var optionCallMeValue=textMsg.substr(5);optionCallMeValue.indexOf("1")!=-1?(Moneypenny.isCustomDesignEnabled()&&Moneypenny.getCustomDesignUI().setAllowCallMe(!0),Moneypenny.enableCallMe()):Moneypenny.disableCallMe();break;case"/BAN":this.setBannedCookie(),Moneypenny.allowChat(!1);break;case"/AVA":avatarURL=textMsg.substr(5),_useStaticAgentAvatar?this.populateStaticAgentAvatar():(this.setCookie("MoneypennyAgentAvatar",avatarURL),Moneypenny.isMobileEnabled()?Moneypenny.getMobileUI().updateAgentAvatar(avatarURL):Moneypenny.isCustomDesignEnabled()&&Moneypenny.getCustomDesignUI().updateAgentAvatar(avatarURL));break;case"/SYS":var payload=textMsg.substr(5),syscmd=payload.substr(0,4),systemMsg="";if("PURL"==syscmd)postChatIframeURL=payload.substr(5);else if("PTXT"==syscmd)postChatHTML=decodeURIComponent(payload.substr(5)).replace(/\%20/g," ");else if("WAGT"==syscmd){if(!Moneypenny.isMobileEnabled()){var message=decodeURIComponent(payload.substr(5)).replace(/\%20/g," "),delay=message.substring(0,message.indexOf(","));message=message.substring(message.indexOf(",")+1),WAGTTimeout=window.setTimeout('MoneypennyChat.waitingForAgentMessage("'+message.replace(/\"/g,'\\"')+'");',1e3*delay)}}else if("EMAI"==syscmd){var email=decodeURIComponent(payload.substr(5)).replace(/\%20/g," ");Moneypenny.setUserEmail(email),MoneypennyChat.setUserEmailCookie(email)}else if("REAS"==syscmd){var reassign=payload.substr(5);MoneypennyChat.setReassignmentTimerAfterRestartChat(reassign)}else if("RERY"!=syscmd||historyOnly){if("SRVY"==syscmd)chatAgentSurvey=eval("("+payload.substr(5)+")");else if("XSRV"==syscmd)chatAgentSurvey=null;else if("FURV"==syscmd){if(MoneypennyChat.sendChatMessage(6,"Visitor has received the file request."),MoneypennyChat.setFileUploadInProgress(!0),Moneypenny.isMobileEnabled())return void Moneypenny.getMobileUI().showUploadButtons();if(Moneypenny.isCustomDesignEnabled())return void Moneypenny.getCustomDesignUI().enableFileUploadButtons();MoneypennyChat.loadVisitorIframe(Moneypenny.getBaseURL()+"/chatFileUpload?widgetPublicId="+Moneypenny.getWidgetId()+"&casePublicId="+Moneypenny.getCaseId(),"MoneypennyChat.cancelVisitorRequest();",120)}else if("FUMV"==syscmd){var json=textMsg.substr(9),re=new RegExp(""","g");json=json.replace(re,'"'),json=JSON.parse(json);var fileName=MoneypennyChat.fileNamePretty(json[0].fileName),randomId=MoneypennyChat.createRandomId(),thumbnailImg="",thumbnailDivHeight="";json[0].mimeType.indexOf("/png")>-1||json[0].mimeType.indexOf("/jpeg")>-1||json[0].mimeType.indexOf("/bmp")>-1?(thumbnailImg='

',thumbnailDivHeight="min-height:100px; max-height:130px;"):json[0].mimeType.indexOf("/gif")>-1&&(thumbnailImg='

',thumbnailDivHeight="min-height:100px; max-height:130px;"),Moneypenny.isMobileEnabled()?systemMsg='

'+fileName+'

'+thumbnailImg+"

":Moneypenny.isCustomDesignEnabled()?systemMsg='

'+fileName+'

'+thumbnailImg+"

":(systemMsg='

File uploaded:
'+fileName+'

'+thumbnailImg+"

",MoneypennyChat.saveUserInput(),MoneypennyChat.showFormChat()),from=1===json[0].authorType?nickname:Moneypenny.getMessage(15),MoneypennyChat.appendTextToChat(from,systemMsg,!1,!1,!0,!1),MoneypennyChat.setFileUploadInProgress(!1),Moneypenny.isMobileEnabled()&&Moneypenny.getMobileUI().updateScroll()}else if("SDR_"==syscmd){if(Moneypenny.isMobileEnabled()){MoneypennyChat.sendChatMessage(6,"Sorry, this feature is not yet available for mobile visitors.");break}MoneypennyChat.sendChatMessage(6,"Visitor has received the Secure Data Transfer request."),secureDataTransferInProgress=!0;var iframeHeight=150;"SDR_CC"===payload?iframeHeight=230:"SDR_CCZ"===payload?iframeHeight=280:"SDR_SSN"===payload?iframeHeight=132:"SDR_SN"===payload&&(iframeHeight=180),MoneypennyChat.loadVisitorIframe(Moneypenny.getBaseURL()+"/secureDataTransferRequest?casePublicId="+Moneypenny.getCaseId()+"&type="+payload,"MoneypennyChat.cancelVisitorRequest();",iframeHeight)}else if("COBR"==syscmd){var cobrParams=payload.split(" ");if(Moneypenny.isCustomDesignEnabled()&&window.Cobrowse){if(replay||window.Cobrowse.state!==window.Cobrowse.State.Initial)return;return window.Cobrowse.isSupported()?(systemMsgId="COBR_COBROWSE_ACCEPT",Moneypenny.getCustomDesignUI().updateChat(Moneypenny.getMessage(61).replace("{alias}",nickname),!1,!1,systemMsgId,!1,!1),Moneypenny.getCustomDesignUI().updateScroll(),void Moneypenny.getCustomDesignUI().enableCobrowsingButtons(cobrParams[1],cobrParams[2])):void MoneypennyChat.sendChatMessage(6,"Visitor browser does not support cobrowsing.")}}else if("SDTM"==syscmd){if(Moneypenny.isCustomDesignEnabled()){if(replay)return;Moneypenny.getCustomDesignUI().secureDataController.submitSecureDataClick(),systemMsg='

Thank you. Your secure data has been received.

'}else MoneypennyChat.showFormChat(),systemMsg='

'+Moneypenny.getMessage(43)+"

";systemMsgId="SDTM_SECURE_DATA",MoneypennyChat.appendTextToChat("",systemMsg,!1,systemMsgId,!0,!1),secureDataTransferInProgress=!1}else if("APRV"==syscmd){if(!Moneypenny.isCustomDesignEnabled())return!1;MoneypennyChat.setIsApprovalBotChat(!0);var payloadJSON=JSON.parse(payload.substr(5));payloadJSON.approved?MoneypennyChat.getCookie(approvalCookieName)||MoneypennyChat.setCookie(approvalCookieName,!0):MoneypennyChat.getCookie(approvalCookieName)&&MoneypennyChat.deleteCookie(approvalCookieName)}}else MoneypennyChat.updateHistoryCookieForLastCase(Moneypenny.getCaseId());break;default:this.setReadOnly(!1),fromAgent?(chatAnswered=!0,Moneypenny.isCustomDesignEnabled()&&Moneypenny.getCustomDesignUI().enableCallmeButtons()):from=Moneypenny.getMessage(15),this.appendTextToChat(from,textMsg,historyOnly,!1,!1),replay||(this.newMessageNotification(),fromAgent&&(MoneypennyChat.isMinimized()&&MoneypennyChat.newMinimizedMessageReceived(),Moneypenny.callCallback("ChatMessageReceived",nickname,textMsg)))}}pollCount=0},loadVisitorIframe:function(a,b,c){if(!Moneypenny.isMobileEnabled()){if(Moneypenny.isCustomDesignEnabled())return void Moneypenny.getCustomDesignUI().initSecureFileDataTransfer(a,c);MoneypennyChat.saveUserInput();var d=document.getElementById("Moneypenny_CL");d.style.position="static",MoneypennyChat.populateSubChatForm(d.outerHTML,"Moneypenny.closeForm()");var e=document.createElement("div");e.setAttribute("id","Moneypenny_VisitorIframeDiv"),e.setAttribute("display","inline-block"),e.innerHTML='

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window.setTimeout("document.title=MoneypennyChat.getPageTitle(false);",1e3),window.setTimeout("document.title=MoneypennyChat.getPageTitle(true);",1500),window.setTimeout("document.title=MoneypennyChat.getPageTitle(false);",2500),window.setTimeout("document.title=MoneypennyChat.getPageTitle(true);",3e3),window.setTimeout("document.title=MoneypennyChat.getPageTitle(false);",4e3),window.setTimeout("document.title=MoneypennyChat.getPageTitle(true);",4500),window.setTimeout("document.title=MoneypennyChat.getPageTitle(false);",5500);Moneypenny.getChatSoundAllowed()&&this.playSound()},playSound:function(){var a=Moneypenny.getBaseURL()+"/sounds/chatmsg.mp3",b=Moneypenny.getBaseURL()+"/sounds/chatmsg.ogg";try{var c;c=Moneypenny.isFirefox()?new Audio(b):new Audio(a),c.play()}catch(a){try{var d=document.getElementById("Moneypenny_Snd");if(!d)return;d.innerHTML='';this.populateSubChatForm(c,"Moneypenny.closeForm();"),postChatIframeURL=""}else 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this.isForcedProactive},setPollIdCookie:function(a){""!=caseId&&this.setCookie("MoneypennyChatPoll"+caseId,a,16)},getPollIdCookie:function(){var a=pollId;return""!=caseId&&(pollId=parseInt(this.getCookie("MoneypennyChatPoll"+caseId)),isNaN(pollId)&&(pollId=a)),pollId},setMessageCookie:function(a){this.setCookie("MoneypennyChatMessage",encodeURIComponent(a),16)},getMessageCookie:function(){return decodeURIComponent(this.getCookie("MoneypennyChatMessage"))},setAgentAvatarCookie:function(a){this.setCookie("MoneypennyAgentAvatar",encodeURIComponent(a),16)},getAgentAvatarCookie:function(){return decodeURIComponent(this.getCookie("MoneypennyAgentAvatar"))},setChatViewCookie:function(){chatview=Math.random(),this.setCookie("MoneypennyChatView",chatview,16)},refreshChatViewCookie:function(){this.setCookie("MoneypennyChatView",chatview,16)},isChatViewCookieValid:function(){var a=this.getCookie("MoneypennyChatView");return chatview==a||""==a},setHistoryCookieAppendCase:function(a,b){try{var c=this.getCookie("MoneypennyHistory");if(!b){var d=new Date;b=d.getTime()}""==c&&(c="1#");var e=c.split("!");if(e.length>5){c=c.split("#")[0]+"#";for(var f=e.length-5;f0){var e=new Date;e.setTime(e.getTime()+60*c*1e3),d="; expires="+e.toGMTString()}var f="";Moneypenny.getDomain()&&(f="; domain="+Moneypenny.getDomain());var g="";secureCookies&&(g="; Secure"),document.cookie=a+"="+b+d+"; path=/;"+f+g},deleteCookie:function(a){var b="";Moneypenny.getDomain()&&(b="; domain="+Moneypenny.getDomain()),document.cookie=a+"=; expires=Thu, 01-Jan-70 00:00:01 GMT;; path=/;"+b},getCookie:function(a){for(var b=document.cookie.split(";"),c=0;c

'+Moneypenny.getMessage(21)+'

",m=document.getElementById("Moneypenny_CL");MoneypennyChat.populateSubChatForm(m.outerHTML,"Moneypenny.closeForm();");var n=document.createElement("div");n.innerHTML=l,document.getElementById("Moneypenny_CL").appendChild(n),document.getElementById("Moneypenny_CL").style.position="static";var o=document.getElementById("Moneypenny_CM").parentNode.offsetHeight+"px",p=document.getElementById("Moneypenny_CM").parentNode.offsetWidth-transcriptPadding+"px";document.getElementById("Moneypenny_CL").style.maxHeight=o,document.getElementById("Moneypenny_CL").style.minHeight=o,document.getElementById("Moneypenny_CL").style.maxWidth=p,document.getElementById("Moneypenny_CL").style.minWidth=p,b=document.getElementById("chatSurvey"),c=document.getElementById("chatSurveyRatingContainer"),d=document.getElementById("chatSurveyRating"),e=document.getElementById("chatSurveyQuestion"),f=document.getElementById("chatSurveyCommentsContainer"),g=document.getElementById("chatSurveyComments"),h=document.getElementById("chatSurveySubmitContainer"),i=document.getElementById("chatSurveySubmitButton"),j=document.getElementById("chatSurveyCancelButton"),k=document.getElementById("chatSurveyResults");for(var q="",r=chatAgentSurvey.ratings,s=0;s';d.innerHTML=q,a();var t=document.getElementById("Moneypenny_CL"),u=t.scrollHeight-document.getElementById("Moneypenny_CM").parentNode.offsetHeight;if(MoneypennyChat.animateScrollDown(t,u,3e3),nickname.length>0){var v=Moneypenny.getMessage(22);v=v.replace("{alias}",nickname),e.innerHTML=v}else e.innerHTML=Moneypenny.getMessage(21);g.onfocus=function(){this.value===Moneypenny.getMessage(23)&&(this.value="")},i.onclick=function(){MoneypennyChat.animateFadeOut(document.getElementById("chatSurvey")),k.style.display="",document.getElementById("Moneypenny_CL").focus(),chatAgentSurvey=null,MoneypennyChat.sendChatAgentSurveyRating()},j.onclick=function(){return MoneypennyChat.closeChatAgentSurvey(),!1},setTimeout(function(){MoneypennyChat.closeChatAgentSurvey()},36e6)}}},mouseoverChatAgentSurveyRating:function(a){if(chatAgentSurvey)for(var b=0,c=2,d=chatAgentSurvey.ratings,e=0;e=0;c--)document.getElementById(b[c].id).src=Moneypenny.getBaseURL()+b[c].defaultImg;selectedAgentSurveyRating?MoneypennyChat.mouseoverChatAgentSurveyRating(selectedAgentSurveyRating.id):document.getElementById("chatSurveyRatingText").innerHTML=""}},setChatAgentSurveyRating:function(a){if(chatAgentSurvey){for(var b=chatAgentSurvey.ratings,c=0;c=0&&j[2]>=0&&j[1]===-1&&j[3]===-1;var l=!1;if(k&&(l=j[0]+Moneypenny.formWidth>Moneypenny.getWindowWidth(),l||(l=j[2]+Moneypenny.formHeight>Moneypenny.getWindowHeight())),k&&!l)return Moneypenny.positionForm(j[0],j[1],j[2],j[3]),void MoneypennyChat.setChatWindowCookieData("chatBoxPosition",[j[0],j[1],j[2],j[3]]);var m=Moneypenny.getDefaultChatPosition();Moneypenny.positionForm(m[0],m[1],m[2],m[3]),MoneypennyChat.setChatWindowCookieData("chatBoxPosition",[m[0],m[1],m[2],m[3]]);var n=MoneypennyChat.getChatWindowCookieData("chatBoxPosition");Moneypenny.calculateAndSetInViewportPosition(n)}},newMinimizedMessageReceived:function(){var a=document.getElementById("Moneypenny_NMN"),b=document.getElementById("Moneypenny_NMNi");if(a){a.style.display="block";var c=MoneypennyChat.getChatWindowCookieData("newMinimizedMessageCount");b.innerHTML=++c,MoneypennyChat.setChatWindowCookieData("newMinimizedMessageCount",c)}},setPreviousChatWindowState:function(){if(!Moneypenny.isMobileEnabled()&&!Moneypenny.isCustomDesignEnabled()){var a=decodeURIComponent(MoneypennyChat.getCookie("MoneypennyChatWindow")).split("|");if(0!==a.length)if(MoneypennyChat.isMinimized()){var b=document.getElementById("Moneypenny_NMN");if(b){var c=MoneypennyChat.getChatWindowCookieData("newMinimizedMessageCount");b.style.display=c>0?"block":"none"}MoneypennyChat.minimizeChat(!0)}else{var 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c=this;"dismissErrorClick"===a&&c.iframe.getElementById("message-error").addEventListener("click",function(){b()})},setFontConfig:function(){a.chat_custom_design.FontConfig.prototype.injectFontLoader({context:this.fontFrameContext,view:this,options:this.options})},render:function(){if(this.helpers.isInsideGWT()?document.getElementById(this.target).children[0].appendChild(this.iframeTemplate()):(this.popover=this.template(),document.body.appendChild(this.popover),this.popover.appendChild(this.iframeTemplate())),this.overlay=this.overlayTemplate(),this.main=this.mainTemplate(this.isMobile),this.header=this.headerTemplate(),this.background=this.backgroundTemplate(),this.prechat=this.prechatTemplate(),this.offline=this.offlineTemplate(),this.chat=this.chatTemplate(),this.footer=this.footerTemplate(),this.callme=this.callmeTemplate(),this.main.appendChild(this.overlay),this.main.appendChild(this.header),this.main.appendChild(this.background),this.main.appendChild(this.prechat),this.main.appendChild(this.offline),this.main.appendChild(this.chat),this.main.appendChild(this.footer),this.main.appendChild(this.callme),this.helpers.isInsideGWT()&&!this.isMobile){var a=document.getElementById(this.helpers.getIframeId()).clientWidth,b=document.getElementById(this.helpers.getIframeId()).clientHeight,c=this.stylesheet.getPlacementInsidePreview(this.options.placement,this.options.height,this.options.width,b,a);this.main.setAttribute("style",c)}this.iframe=document.getElementById(this.helpers.getIframeId()).contentWindow.document,this.iframe.open(),this.iframe.write(this._headerDetailsViewport()),this.iframe.write(this.stylesheet.iframeStylesheet()),this.iframe.write(this.main.outerHTML),this.iframe.close(),this.helpers.setDomLanguageDirection(this.iframe),this.minimizeIcon=this.iframe.getElementById("icon-minimize"),this.closeIcon=this.iframe.getElementById("icon-close"),this.customIcon=this.iframe.getElementById("icon-custom"),this.header=this.iframe.getElementById("header"),this.offline=this.iframe.getElementById("offline"),this.prechat=this.iframe.getElementById("prechat"),this.chat=this.iframe.getElementById("chat"),this.designstudio=document.getElementById("designstudio"),this.footerEl=this.iframe.getElementById("footer")},toggle:function(){this.isVisible?this.hide():this.show()},show:function(){this.iframe=document.getElementById(this.helpers.getIframeId()).contentWindow.document,this.designstudio=document.getElementById("designstudio"),this.main=this.iframe.getElementById("main-"+(this.isMobile?"mobile":"desktop")),null!==this.designstudio&&(this.designstudio.style.display="inline"),null!==this.main&&(this.main.style.display="inline"),this.mainViewLoading&&this.addLoadingIndicator(),this.isVisible=!0,this.updateMobileCSS(),this.helpers.ipadScrollToTop(),this.helpers.disableScrolling()},hide:function(){this.iframe=document.getElementById(this.helpers.getIframeId()).contentWindow.document,this.designstudio=document.getElementById("designstudio"),this.main=this.iframe.getElementById("main-"+(this.isMobile?"mobile":"desktop")),null!==this.designstudio&&(this.designstudio.style.display="none"),null!==this.main&&(this.main.style.display="none"),this.isVisible=!1,this.updateMobileCSS(),this.helpers.enableScrolling()},addLoadingIndicator:function(){this.helpers.elementAddClass(this.iframe.getElementById("background"),"loading-flex"),this.helpers.elementAddClass(this.iframe.getElementById("header"),"loading");var a=document.createElement("div");a.id="indicator-loading",this.iframe.getElementById("background").appendChild(a)},removeLoadingIndicator:function(){this.helpers.elementRemoveClass(this.iframe.getElementById("header"),"loading"),this.helpers.elementRemoveClass(this.iframe.getElementById("background"),"loading-flex"),this.helpers.removeElement(this.iframe.getElementById("indicator-loading"))},getIsVisible:function(){return this.isVisible},destroy:function(){this.helpers.removeElement(this.popover)},_headerDetailsViewport:function(){return'Chat Box'},mainTemplate:function(){var a=document.createElement("main");return a.className="main",a.id="main-"+(this.isMobile?"mobile":"desktop"),a},backgroundTemplate:function(){var a=document.createElement("div");return a.id="background",a},overlayTemplate:function(){var a=document.createElement("div");return a.id="overlay",null===this.options.logoImageUrl||this.isMobile||"overlay"!==this.options.logoPlacement||a.appendChild(this._logoTemplate()),a},headerTemplate:function(){var a=document.createElement("div");a.id="header-"+(this.isMobile?"mobile":"desktop");var b=document.createElement("div");b.id="header",a.appendChild(b);var c=document.createElement("div");c.id="icon-custom",b.appendChild(c);var d=document.createElement("div");d.id="header-text",b.appendChild(d);var e=document.createElement("div");e.id="icon-minimize",e.setAttribute("aria-label","Minimize"),b.appendChild(e);var f=document.createElement("div");return f.id="icon-close",f.setAttribute("aria-label","Close"),b.appendChild(f),a},prechatTemplate:function(){var a=document.createElement("div");return a.id="prechat",a},chatTemplate:function(){var a=document.createElement("div");return a.id="chat",a.className="chat-"+(this.isMobile?"mobile":"desktop"),a},offlineTemplate:function(){var a=document.createElement("div");return a.id="offline",a},footerTemplate:function(){var a=document.createElement("div");a.id="footer-"+(this.isMobile?"mobile":"desktop"),a.className="footer-expand";var b=document.createElement("div");b.id="footer",a.appendChild(b);var c=document.createElement("div");c.id="buttons-offline-div",b.appendChild(c);var d=document.createElement("div");d.id="button-send-email",c.appendChild(d);var e=document.createElement("div");e.id="buttons-prechat-div",b.appendChild(e);var f=document.createElement("div");f.id="button-start-chat",e.appendChild(f);var g=document.createElement("div");g.id="buttons-chat-div",b.appendChild(g);var h=document.createElement("div");h.id="button-call-me",h.style.display="none",g.appendChild(h);var i=document.createElement("div");i.id="wrapper-buttons-end-chat",i.className="wrapper-multi-buttons",i.style.display="none",g.appendChild(i);var j=document.createElement("div");j.id="button-cancel-end-chat",j.className="multi-button-first",i.appendChild(j);var k=document.createElement("div");k.id="button-end-chat",k.className="multi-button-second",i.appendChild(k);var l=document.createElement("div");l.id="button-close-chat",l.style.display="none",g.appendChild(l);var m=document.createElement("div");m.id="button-cancel-callme",m.style.display="none",g.appendChild(m);var n=document.createElement("div");n.id="wrapper-buttons-file-upload",n.className="wrapper-multi-buttons",n.style.display="none",g.appendChild(n);var o=document.createElement("div");o.id="button-cancel-file-upload",o.className="multi-button-first",n.appendChild(o);var p=document.createElement("div");p.id="button-file-upload",p.className="multi-button-second",n.appendChild(p);var q=document.createElement("div");q.id="wrapper-buttons-cobrowse",q.className="wrapper-multi-buttons",q.style.display="none",g.appendChild(q);var r=document.createElement("div");r.id="button-cobrowse-decline",r.className="multi-button-first",q.appendChild(r);var s=document.createElement("div");s.id="button-cobrowse-accept",s.className="multi-button-second",q.appendChild(s);var t=document.createElement("form");t.setAttribute("id","upload-form"),t.setAttribute("name","uploadData"),t.setAttribute("method","post"),t.setAttribute("enctype","multipart/form-data"),b.appendChild(t);var u=document.createElement("input");u.id="file-input",u.setAttribute("type","file"),u.setAttribute("name","visitorFile"),t.appendChild(u);var v=document.createElement("iframe");return v.id="hiddenFileUploadIframe",v.setAttribute("name","hiddenFileUploadIframe"),v.setAttribute("style","display: none"),b.appendChild(v),null!==this.options.logoImageUrl&&"footer"===this.options.logoPlacement&&b.appendChild(this._logoTemplate()),this.options.showPoweredBy&&a.appendChild(this._poweredByTemplate()),a},_logoTemplate:function(){var a=document.createElement("div");a.id="logo";var b=document.createElement("img");return b.className="logo "+this.options.logoPosition,b.src=this.options.logoImageUrl,a.appendChild(b),a},_poweredByTemplate:function(){if(this.options.showPoweredBy){var a=document.createElement("a");a.href=this.options.logoUrl,a.target="_blank",a.className="link-powered-by";var b;return b=document.createElement("img"),b.className="powered-by",b.id="img-powered-by",b.setAttribute("src",this.options.staticUrl+"/images/png/img-powered-by.png"),a.appendChild(b),a}},callmeTemplate:function(){var a=document.createElement("div");return a.id="callme-div",a},template:function(){var a=document.createElement("div");if(a.id="designstudio",a.setAttribute("style",this.stylesheet.mainCss()),!this.isMobile){var b=document.createElement("div");b.id="draggable",b.setAttribute("style",this.stylesheet.draggableCss()),a.appendChild(b)}return a},iframeTemplate:function(){var a=document.createElement("iframe");return a.id=this.helpers.getIframeId(),a.setAttribute("style",this.stylesheet.iframeCss()),a.setAttribute("name","designstudio-frame"+(this.target?"-"+this.target:"")),a.setAttribute("title","Live Chat Box"),a.allowtransparency="true",a.frameborder=0,a},setIsMobile:function(a){this.isMobile=a},updateMobileCSS:function(){this.isMobile&&this.isVisible?this.iframe.getElementsByTagName("body")[0].setAttribute("style","background-color: rgba(210, 215, 211, .75);"):this.iframe.getElementsByTagName("body")[0].setAttribute("style","background-color: transparent;")},iosChatboxResize:function(b){/iPhone|iPod/.test(navigator.userAgent)&&!a.MSStream&&("collapse"===b&&this.helpers.elementAddClass(this.iframe.getElementById("main-mobile"),"ios-collapse"),"expand"===b&&this.helpers.elementRemoveClass(this.iframe.getElementById("main-mobile"),"ios-collapse"),document.body.scrollTop=document.documentElement.scrollTop=0)}},a.chat_custom_design=a.chat_custom_design||{},a.chat_custom_design.MainView=b}(window),function(a){"use strict";function b(b,c,d){this.isOnline=c,this.options=b,this.buttonViewOptions=this.getIsOnline()?b.onlineButton:b.offlineButton,this.target=d,this.helpers=this.helpers||new a.chat_custom_design.Helpers(this.buttonViewOptions,this.target),this.isMobile=this.helpers.isMobileDevice(),this.stylesheet=this.stylesheet||new a.chat_custom_design.Style(this.options,this.helpers),this.isVisible=!1,this.allowOffline=!0,this._determineIconType(),this.basePx=this.buttonViewOptions.fontSize,this.scale=this.helpers.getScale(),this.fontFrameContext="designstudio-button-frame"+(this.target?"-"+this.target:"")}b.prototype={em:function(a,b,c){return a/(b?b:this.basePx)+(c?"em":"em;")},setOptions:function(a){this.buttonViewOptions=this.getIsOnline()?a.onlineButton:a.offlineButton,this._determineIconType()},setFontConfig:function(){a.chat_custom_design.FontConfig.prototype.injectFontLoader({context:this.fontFrameContext,view:this,options:this.options})},_determineIconType:function(){this.isText=null!==this.buttonViewOptions.text,this.isSvg=null!==this.buttonViewOptions.svgIcon,this.isImage=null!==this.buttonViewOptions.imageUrl},bind:function(a,b){var c=this;"buttonClick"===a?c.iframe.addEventListener("click",function(){b()}):"buttonTouchStart"===a?c.iframe.addEventListener("touchstart",function(){b()}):"buttonTouchMove"===a?c.iframe.addEventListener("touchmove",function(a){b(a)}):"buttonTouchEnd"===a&&c.iframe.addEventListener("touchend",function(){b()})},outerButtonCss:function(){var a="position:fixed;z-index:999998;left:-9999px;font-size:"+this.buttonViewOptions.fontSize+"px;";return a},iFrameCss:function(){var a="border:none;display:block;";return this.isSvg&&(a+=this.buttonSvgCss()),a},iframeButtonTemplate:function(){var a=document.createElement("iframe");return a.id="iframe-designstudio-button"+(this.target?"-"+this.target:""),a.setAttribute("style",this.iFrameCss()),a.setAttribute("name","designstudio-button-frame"+(this.target?"-"+this.target:"")),a.setAttribute("title","Live Chat Button"),a.allowtransparency="true",a.frameborder=0,a.scrolling="no",this.isText&&(a.className="iframe-button-text"),a},buttonContainer:function(){var a=document.createElement("div");return a.id="iframe-button-container",a},buttonContent:function(){var a=document.createElement("div");return a.id="iframe-button-content",this.isSvg?(a.className="button-svg",a.appendChild(this.svgButtonTemplate())):this.isImage?(a.className="button-image",a.appendChild(this.imageButtonTemplate())):this.isText&&(a.className="button-text",a.appendChild(this.textButtonTemplate())),a},template:function(){var a=document.createElement("div");return a.id="designstudio-button",a.setAttribute("style",this.outerButtonCss()),a},textButtonTemplate:function(){var a=document.createElement("span");return a.id="designstudio-button-text",a.textContent=this.buttonViewOptions.text,a},imageButtonTemplate:function(){var a=document.createElement("img");return a.id="designstudio-button-image-"+(this.isMobile?"mobile":"desktop"),a.src=this.buttonViewOptions.imageUrl,a},buttonSvgCss:function(){var a="margin:"+this.em(10);return 1===this.scale&&(a+="width:"+this.em(60)+"height:"+this.em(60)),a},svgButtonTemplate:function(a){var b=document.createElement("div");b.id="svg-container";var c=a?"comments-o":this.buttonViewOptions.svgIcon;if(this.helpers.supportsSvg()){var d="http://www.w3.org/2000/svg",e=document.createElementNS(d,"svg");e.setAttributeNS(null,"viewBox","0 0 600 600");var f=document.createElementNS(d,"defs");e.appendChild(f);var g=document.createElement("filter");g.id="dropshadow",g.setAttribute("height","140%"),f.appendChild(g);var h=document.createElement("feGaussianBlur");h.setAttribute("in","SourceAlpha"),h.setAttribute("stdDeviation","15"),g.appendChild(h);var i=document.createElement("feOffset");i.setAttribute("result","offsetblur"),i.setAttribute("dx","10"),i.setAttribute("dy","10"),g.appendChild(i);var j=document.createElement("feComponentTransfer");g.appendChild(j);var k=document.createElement("feFuncA");k.setAttribute("type","linear"),k.setAttribute("slope","0.8"),j.appendChild(k);var l=document.createElement("feMerge");g.appendChild(l);var m=document.createElement("feMergeNode");l.appendChild(m);var n=document.createElement("feMergeNode");n.setAttribute("in","SourceGraphic"),l.appendChild(n);var o=document.createElementNS(d,"g");o.id=c,o.setAttributeNS(null,"class","designstudio-container");var p=document.createElementNS(d,"circle");p.setAttributeNS(null,"class","designstudio-circle"),p.setAttributeNS(null,"cx","50%"),p.setAttributeNS(null,"cy","50%"),p.setAttributeNS(null,"r","260"),p.setAttributeNS(null,"fill",this.buttonViewOptions.bgColor),p.setAttributeNS(null,"linejoin","round"),p.setAttributeNS(null,"stroke",this.buttonViewOptions.borderColor),p.setAttributeNS(null,"stroke-width","0"),p.setAttributeNS(null,"fill-opacity","1"),p.setAttributeNS(null,"position","absolute"),o.appendChild(p),e.appendChild(o);var q=this.helpers.getSvgPath(c,this.buttonViewOptions.fontColor),r=document.createElementNS("http://www.w3.org/2000/svg","path");r.setAttribute("class","designstudio-icon"),r.setAttribute("fill",q.iconColor),r.setAttribute("d",q.data),r.setAttribute("transform",q.tran),o.appendChild(r),b.appendChild(e)}else{var s=document.createElement("img");s.setAttribute("src",this.options.staticUrl+"/images/png/"+c+"-dk.png"),s.id="button-img",b.appendChild(s)}return b},render:function(){this.button=this.template(),this.helpers.isInsideGWT()?document.getElementById(this.target).children[0].appendChild(this.button):document.body.appendChild(this.button),this.container=this.buttonContainer(),this.mainDiv=this.buttonContent(),this.button.appendChild(this.iframeButtonTemplate()),this.container.appendChild(this.mainDiv),this.iframe=document.getElementById("iframe-designstudio-button"+(this.target?"-"+this.target:"")).contentWindow.document,this.iframe.open(),this.iframe.write(this._headerDetailsViewport()),this.iframe.write(this.stylesheet.iframeButtonStylesheet(this.buttonViewOptions)),this.iframe.write(this.container.outerHTML),this.iframe.close(),this.helpers.setDomLanguageDirection(this.iframe),this.mainButtonContainer=this.iframe.getElementById("iframe-button-container"),this.buttonElementContent=this.iframe.getElementById("iframe-button-content"),this.setUpAnimations()},destroy:function(){this.helpers.removeElement(this.button)},refresh:function(){this.destroy(),this.render()},_headerDetailsViewport:function(){return'Live Chat Button'},setPlacement:function(){this._updateButtonPlacement(),this._updateOffset(),this.setUpAnimations(),this.helpers.ipadScrollToTop(),this.resizeDivs()},resizeDivs:function(){this.iframeElement=document.getElementById("iframe-designstudio-button"+(this.target?"-"+this.target:""));var a=this.iframe.getElementById("iframe-button-content").getBoundingClientRect().width,b=this.iframe.getElementById("iframe-button-content").getBoundingClientRect().height;this.mainButtonContainer.style.height=b,this.mainButtonContainer.style.width=a,this.iframeElement.height=this.mainButtonContainer.offsetHeight,this.iframeElement.width=this.mainButtonContainer.offsetWidth},_updateButtonPlacement:function(){this.button.style.left=null,this.button.style.right=null,this.button.style.top=null,this.button.style.bottom=null,this.button.style.webkitTransform=null,this.button.style.MozTransform=null,this.button.style.msTransform=null,this.button.style.transform=null,this.button.style.webkitTransformOrigin=null,this.button.style.MozTransformOrigin=null,this.button.style.msTransformOrigin=null,this.button.style.transformOrigin=null,"left"===this.buttonViewOptions.position&&"top"===this.buttonViewOptions.offset?(this.button.style.left=0,this.buttonElementContent.style.right=0,this.buttonElementContent.style.top=0):"left"===this.buttonViewOptions.position&&"bottom"===this.buttonViewOptions.offset?(this.button.style.left=0,this.buttonElementContent.style.left=0,this.buttonElementContent.style.top=0):"right"===this.buttonViewOptions.position&&"top"===this.buttonViewOptions.offset?(this.button.style.right=0,this.buttonElementContent.style.left=0,this.buttonElementContent.style.top=0):"right"===this.buttonViewOptions.position&&"bottom"===this.buttonViewOptions.offset?(this.button.style.right=0,this.buttonElementContent.style.right=0,this.buttonElementContent.style.top=0):"top"===this.buttonViewOptions.position&&"right"===this.buttonViewOptions.offset?(this.button.style.top=0,this.buttonElementContent.style.top=0,this.buttonElementContent.style.right=0):"top"===this.buttonViewOptions.position&&"left"===this.buttonViewOptions.offset?(this.button.style.top=0,this.buttonElementContent.style.top=0,this.buttonElementContent.style.left=0):"bottom"===this.buttonViewOptions.position&&"right"===this.buttonViewOptions.offset?(this.button.style.bottom=0,this.buttonElementContent.style.bottom=0,this.buttonElementContent.style.right=0):"bottom"===this.buttonViewOptions.position&&"left"===this.buttonViewOptions.offset&&(this.button.style.bottom=0,this.buttonElementContent.style.bottom=0,this.buttonElementContent.style.left=0);var a=this._getDegreeOfRotation(this.isText,this.buttonViewOptions.position),b=this._getOriginXY(this.buttonViewOptions.position,this.buttonViewOptions.offset),c=this._getTranslateXY(this.isText,this.isSvg,this.buttonViewOptions.position,this.buttonViewOptions.offset,this.buttonViewOptions.offsetValue,this.buttonViewOptions.offsetUnit);if(""!==c){this.button.style.webkitTransformOrigin=b,this.button.style.MozTransformOrigin=b,this.button.style.msTransformOrigin=b,this.button.style.transformOrigin=b;var d="rotate("+a+"deg)";this.button.style.webkitTransform=d+c,this.button.style.MozTransform=d+c,this.button.style.msTransform=d+c,this.button.style.transform=d+c}},_getDegreeOfRotation:function(a,b){var c="0";return a&&("left"===b?c="-90":"right"===b&&(c="90")),c},_getOriginXY:function(a,b){var c="";return"left"===a&&"bottom"===b?c="0% 100%":"left"===a&&"top"===b||"left"===b?c="0% 0%":"right"===a&&"bottom"===b?c="100% 100%":("right"===a&&"top"===b||"right"===b)&&(c="100% 0%"),c},_getTranslateXY:function(a,b,c,d,e,f){var g="",h="0%";if(!a||"left"!==c&&"right"!==c||("left"===c&&"bottom"===d?(h="100%",g=" translate(0%, 100%)"):"left"===c&&"top"===d?g=" translate(-100%, 0%)":"right"===c&&"bottom"===d?(h="100%",g=" translate(0%, 100%)"):"right"===c&&"top"===d&&(g=" translate(100%, 0%)"),"50"===e&&"%"===f&&(g=" translate("+("left"===c?"-50%":"50%")+", "+h+")")),"50"===e&&"%"===f&&""===g){var i=this._getCenter(b);g="bottom"===d?" translate(0%, "+i+")":"top"===d?" translate(0%, -"+i+")":"left"===d?" translate(-"+i+", 0%)":" translate("+i+", 0%)"}return g},_getCenter:function(a){var b="50%";return a&&(b=80/this.basePx/2+"em"),b},setUpAnimations:function(){if(!this.helpers.isInsideGWT()&&Moneypenny.getCustomDesignUI()&&"undefined"!=typeof Moneypenny.getCustomDesignUI().animateView){var a,b;switch(this.buttonViewOptions.position){case"left":a="fadeInLeft",b="fadeOutLeft";break;case"right":a="fadeInRight",b="fadeOutRight";break;case"top":a="fadeInDown",b="fadeOutUp";break;case"bottom":a="fadeInUp",b="fadeOutDown";break;default:a="",b=""}Moneypenny.getCustomDesignUI().animateView.setAnimationIn("button",a),Moneypenny.getCustomDesignUI().animateView.setAnimationOut("button",b)}},_updateOffset:function(){var a=this.buttonViewOptions.offsetValue,b=this.buttonViewOptions.offsetUnit;"px"===b&&(a/=this.basePx,b="em"),this.button.style[this.buttonViewOptions.offset]=a+b},getButton:function(){return this.button},toggle:function(){this.isVisible?this.hide():this.show()},show:function(){this._doNotShowOffline()?this.hide():(this.isVisible=!0,this.setPlacement())},hide:function(){this.isVisible=!1,this.button.style.left="-9999px",this.button.style.right=""},updateAgentAvatar:function(a){this.agentAvatarUrl=a},_isAvatarAvailable:function(){return"undefined"!=typeof this.agentAvatarUrl&&""!==this.agentAvatarUrl},setIsOnline:function(a){this.isOnline=a},getIsOnline:function(){return this.isOnline},_doNotShowOffline:function(){return!this.allowOffline&&!this.getIsOnline()},isShowNoButton:function(){return null===this.buttonViewOptions.text&&null===this.buttonViewOptions.imageUrl&&null===this.buttonViewOptions.svgIcon},isViewVisible:function(){return this.isVisible},setIsMobile:function(a){this.isMobile=a}},a.chat_custom_design=a.chat_custom_design||{},a.chat_custom_design.ButtonView=b}(window),function(a){"use strict";function b(b,c,d){this.options=b,this.target=c,this.helpers=this.helpers||new a.chat_custom_design.Helpers(this.options,this.target),this.stylesheet=this.stylesheet||new a.chat_custom_design.Style(this.options,this.helpers),this.messageView=this.messageView||new a.chat_custom_design.MessageView(this.options,this.target,d),this.mainView=this.mainView||new a.chat_custom_design.MainView(this.options,this.target),this.isVisible=!1,this.isOnline=!1,this.isTyping=!1,this.textareaTypingValue="",this.isMobile=this.helpers.isMobileDevice(),this.iframe=document.getElementById(this.helpers.getIframeId()).contentWindow.document,this.chat=this.iframe.getElementById("chat"),this.callmeButton=this.iframe.getElementById("button-call-me"),this.callmeCancel=this.iframe.getElementById("button-cancel-callme"),this.actionAreaEnabled=!!this.options.chatSendButton.svgIcon,this.state={closeChatWarningDisplay:!1}}b.prototype={bind:function(a,b){var c=this;"formClick"===a?c.iframe.addEventListener("click",function(){b()}):"callmeButtonClick"===a?c.callmeButton.addEventListener("click",function(){b()}):"callmeCancelClick"===a?c.callmeCancel.addEventListener("click",function(){b()}):"fileUploadButtonClick"===a?c.chatFileUploadButton.addEventListener("click",function(){b()}):"chatCancelFileUploadButtonClick"===a?c.chatCancelFileUpload.addEventListener("click",function(){ b()}):"chatFileSelect"===a?c.chatFileInput.addEventListener("change",function(a){b(a)}):"chatSendMessage"===a?(c.chatMessageTextarea.addEventListener("keyup",function(a){a.preventDefault(),13===a.keyCode?b():(c.setIsVisitorTyping(c.chatMessageTextarea.value.length>0),b(a,"messageCookie"))}),this.actionAreaEnabled&&(c.chatMessageSendButton.addEventListener("mousedown",function(a){a.preventDefault()}),c.chatMessageSendButton.addEventListener("click",function(){b()}))):"chatCloseChat"===a?c.chatCloseButton.addEventListener("click",function(a){b()}):"chatCancelCloseChat"===a?c.cancelEndChatButton.addEventListener("click",function(a){b()}):"chatEndChat"===a?c.endChatButton.addEventListener("click",function(a){b()}):"chatMessageTextareaFocus"===a?c.chatMessageTextarea.addEventListener("focus",function(){b()}):"chatMessageTextareaBlur"===a?c.chatMessageTextarea.addEventListener("blur",function(){b()}):"acceptCobrowseButtonClick"===a?c.acceptCobrowseButton.addEventListener("click",function(a){b()}):"declineCobrowseButtonClick"===a&&c.declineCobrowseButton.addEventListener("click",function(a){b()})},setState:function(a,b){this.state[a]=b},getState:function(a){return this.state[a]},render:function(){this.iframe=this.iframe,this.footer=this.iframe.getElementById("footer"),this.messageView.render(),this.chat.appendChild(this.textEntryAreaTemplate()),this.callmeButton=this.iframe.getElementById("button-call-me"),this.callmeCancel=this.iframe.getElementById("button-cancel-callme"),this.chatFileUploadButton=this.iframe.getElementById("button-file-upload"),this.chatMessageTextarea=this.iframe.getElementById("message-textarea"),this.textareaDiv=this.iframe.getElementById("textarea-div"),this.chatMessageSendButton=this.iframe.getElementById("action-item-send"),this.chatFileInput=this.iframe.getElementById("file-input"),this.chatCancelFileUpload=this.iframe.getElementById("button-cancel-file-upload"),this.chatCloseButton=this.iframe.getElementById("button-close-chat"),this.messagesContent=this.iframe.getElementById("messages-content"),this.fileUploadForm=this.iframe.getElementById("upload-form"),this.cancelEndChatButton=this.iframe.getElementById("button-cancel-end-chat"),this.endChatButton=this.iframe.getElementById("button-end-chat"),this.acceptCobrowseButton=this.iframe.getElementById("button-cobrowse-accept"),this.declineCobrowseButton=this.iframe.getElementById("button-cobrowse-decline"),this.fileUploadButtonWrapper=this.iframe.getElementById("wrapper-buttons-file-upload"),this.coBrowseButtonWrapper=this.iframe.getElementById("wrapper-buttons-cobrowse"),this.endChatButtonWrapper=this.iframe.getElementById("wrapper-buttons-end-chat"),this.resizeMessageInputArea()},destroy:function(){this.helpers.removeElement(this.chat),this.helpers.removeChildren(this.iframe.getElementById("button-call-me"))},refresh:function(){},toggle:function(){this.isVisible?this.hide():this.show()},show:function(){this.isVisible=!0,this.mainView.show(),this.chat.style.display="inline",this.helpers.toggleHeader("chat"),this.helpers.toggleFooterButtons("chat"),this.focusMessageInputArea(),this.helpers.isInsideGWT()||(this.iframe.getElementById("chat-cancel-callme").value=Moneypenny.getMessage(40).toUpperCase(),this.iframe.getElementById("chat-cancel-file-upload").value=Moneypenny.getMessage(42).toUpperCase(),this.iframe.getElementById("chat-file-upload").value=Moneypenny.getMessage(57).toUpperCase(),this.iframe.getElementById("chat-close").value=Moneypenny.getMessage(58).toUpperCase(),this.iframe.getElementById("chat-cobrowse-decline").value=Moneypenny.getMessage(63).toUpperCase(),this.iframe.getElementById("chat-cobrowse-accept").value=Moneypenny.getMessage(62).toUpperCase()),this.messageView.updateScroll()},hide:function(){this.isVisible=!1,this.chat.style.display="none",this.helpers.toggleHeader("none"),this.helpers.toggleFooterButtons("none")},getVisitorTyping:function(){return this.chatMessageTextarea.value},setIsVisitorTyping:function(a){this.isTyping=a},isVisitorTyping:function(){var a=this.isTyping&&this.textareaTypingValue!==this.chatMessageTextarea.value;return this.textareaTypingValue=this.chatMessageTextarea.value,a},updateHeaderText:function(a){this.headerText=this.iframe.getElementById("header-text"),this.headerText.innerHTML=a},hideInput:function(){this.textareaDiv.style.display="none",this.chatMessageTextarea.disabled=!0,this.chatMessageTextarea.placeholder="",this.resizeMessageInputArea("notextarea")},showInput:function(){this.textareaDiv.style.display="inline",this.chatMessageTextarea.disabled=!1,this.chatMessageTextarea.placeholder="",this.resizeMessageInputArea(),this.focusMessageInputArea()},enableCallmeButtons:function(){this.callmeButton.style.display="inline",this.callmeCancel.style.display="none",this.resizeMessageInputArea()},showCancelCallmeButtons:function(){this.callmeButton.style.display="none",this.callmeCancel.style.display="inline",this.resizeMessageInputArea()},disableCallmeButtons:function(a){this.callmeButton.style.display="none",this.callmeCancel.style.display="none",this.resizeMessageInputArea(a)},enableFileUploadButtons:function(){this.fileUploadButtonWrapper.style.display="flex",this.chatFileInput.style.display="inline",this.resizeMessageInputArea("notextarea")},disableFileUploadButtons:function(){this.fileUploadButtonWrapper.style.display="none",this.chatFileInput.style.display="none",this.resizeMessageInputArea()},enableCobrowsingButtons:function(a,b){this.coBrowseButtonWrapper.style.display="flex",this.acceptCobrowseButton.dataset.key=a,this.acceptCobrowseButton.dataset.token=b,this.resizeMessageInputArea("notextarea")},disableCobrowsingButtons:function(){this.coBrowseButtonWrapper.style.display="none",this.acceptCobrowseButton.removeAttribute("data-key"),this.acceptCobrowseButton.removeAttribute("data-token"),this.resizeMessageInputArea()},toggleCloseButton:function(){"none"!==this.chatCloseButton.style.display?this.chatCloseButton.style.display="none":this.chatCloseButton.style.display="inline"},enableWarningEndChatButtons:function(){this.endChatButtonWrapper.style.display="flex",this.resizeMessageInputArea()},disableWarningEndChatButtons:function(){this.endChatButtonWrapper.style.display="none",this.resizeMessageInputArea()},textEntryAreaTemplate:function(){var b=this.iframe.createElement("div");b.id="textarea-div",b.className="rtl"===a.chat_custom_design.direction?" rtl":"";var c=this.iframe.createElement("textarea");c.id="message-textarea";var d=this.actionAreaEnabled||this.helpers.isInsideGWT();return c.className="text-entry text-entry-"+(this.isMobile?"mobile":"desktop")+(d?" actionarea-true":" actionarea-false"),c.role="textarea",c.autocomplete="off",c.setAttribute("type",this.options.chatTextarea.type),c.value="",c.placeholder=this.options.chatTextarea.placeholder,b.appendChild(c),this.actionAreaEnabled&&b.appendChild(this.actionArea(this.options.chatSendButton.svgIcon,this.options.chatSendButton.bgColor)),b},actionArea:function(a,b){var c=this.iframe.createElement("div");c.className="action-area-chat";var d=document.createElement("div");return d.id="action-item-send",d.setAttribute("alt",this.options.chatSendButton.text),d.appendChild(this.helpers.addSvgIcon(a,b)),c.appendChild(d),c},resizeMessageInputArea:function(a){var b=this._isExpandNeeded();this.helpers.expandFooter(b),b?this.helpers.elementAddClass(this.iframe.getElementById("textarea-div"),"bottom-position"):this.iframe.querySelector("#textarea-div.bottom-position")&&this.helpers.elementRemoveClass(this.iframe.getElementById("textarea-div"),"bottom-position");var c=this.iframe.getElementById("messages-content");if(c){var d="messages-content messages-"+(b?"collapse":"expand");"notextarea"!==a&&"special-feature"!==a||(d="messages-content",d+=b?" messages-notextarea-with-expand":" messages-notextarea"),c.className=d}},_isExpandNeeded:function(){var a=!1;null!==this.options.logoImageUrl&&"footer"===this.options.logoPlacement&&(a=!0);for(var b=this.iframe.getElementById("buttons-chat-div").childNodes,c=0;c0),this.removeAgentIsTyping(),this.systemMessageToBeRemoved.length)for(var d=this.systemMessageToBeRemoved.length-1;d>=0;--d)switch(this.systemMessageToBeRemoved[d]){case this.systemIds.CLOSE_WARN:case this.systemIds.FURV_FILE_UPLOAD:this.setState("lastMessageType",this.lastMsgElement.className.indexOf("agent")>=this.TYPE.SYSTEM?this.TYPE.AGENT:this.TYPE.VISITOR);break;default:this.messageToBeRemoved(this.systemMessageToBeRemoved[d])}if(this.options.visitorMessage.bubble&&this.lastMsgElement){if(this.state.lastMessageType===this.TYPE.AGENT)return b=".agent-alias",c=this.innerAgentMessageTemplate(a,"-bubble",this._isAvatarAvailable()),this.insertMessageWithGroup(c,b);if(this.state.lastMessageType===this.TYPE.VISITOR&&this.systemMessageToBeRemoved.length)return b=".system-message",c=this.agentMessageTemplate(a),this.insertMessageBeforeLastOnOwn(c,b)}c=this.agentMessageTemplate(a),this.iframe.getElementById("messages-content").appendChild(c)},_setIsShortAlias:function(a){if("undefined"==typeof a||null===a)return void(this.isShortAlias=!1);var b=document.createElement("span");b.style.visibility="hidden",b.style.whiteSpace="nowrap",b.innerHTML=a,b.className="agent-alias",b.id="hidden-alias";var c=this.helpers.isInsideGWT()?document.getElementById(this.target).children[0]:this.iframe.body;c.appendChild(b);var d=c.querySelector("#hidden-alias");d.offsetWidth<=40/this.helpers.getScale()&&d.offsetWidth>0?this.isShortAlias=!0:this.isShortAlias=!1,this.helpers.removeElement(d)},clearMessages:function(){this.messagesContent.innerHTML=""},setSystemMessageToBeRemoved:function(a){a!==this.systemIds.START&&a!==this.systemIds.SDTM_SECURE_DATA&&this.systemMessageToBeRemoved.push(a)},messageToBeRemoved:function(a){var b=this.systemMessageToBeRemoved.indexOf(a);b>=0&&(this.helpers.removeElement(this.iframe.getElementById(this.systemMessageToBeRemoved[b])),this.systemMessageToBeRemoved.splice(b,1))},setIsSystemMessage:function(a){this.isSystemMessage=a},clearSystemMessage:function(a){this.setIsSystemMessage(!1),this.messageToBeRemoved(a),this.setState("currentMessageType",this.state.currentMessageType!==this.TYPE.SYSTEM?this.state.currentMessageType:this.state.lastMessageType),this.setLastMessageEl()},isMessageAlreadyShowing:function(){return this.messageAlreadyShowing},addAgentIsTyping:function(){this.isAgentTyping||(this.isAgentTyping=!0,this.iframe.getElementById("messages-content").appendChild(this.agentIsTypingTemplate()),this.updateScroll())},removeAgentIsTyping:function(){var a=this.iframe.getElementById("agent-is-typing");a&&(this.isAgentTyping=!1,this.helpers.removeElement(a),this.setLastMessageEl())},setVisitorIsUploading:function(){this.messagesContent=this.iframe.getElementById("messages-content"),this.isVisitorUploading||(this.isVisitorUploading=!0,this.messagesContent.appendChild(this.visitorIsUploadingTemplate()),this.updateScroll())},_removeVisitorIsUploading:function(){var a=this.iframe.getElementById("visitor-is-uploading");a&&(this.isVisitorUploading=!1,this.helpers.removeElement(a))},updateScroll:function(){var a=this;setTimeout(function(){var b=a.iframe.getElementById("messages-content");"undefined"!=typeof b&&(b.scrollTop=b.scrollHeight)},30)},messagesContentTemplate:function(){var a=this.iframe.createElement("div");return a.className="messages-content",a.id="messages-content",a},agentMessageTemplate:function(a){var b=this.options.agentMessage.bubble?"-bubble":"",c=this.iframe.createElement("div");if(c.className="message-block container-agent-message"+b,this._isAvatarAvailable()){var d=this.iframe.createElement("div");d.className="agent-details"+b,c.appendChild(d);var e=this.iframe.createElement("img");e.className="agent-avatar",e.setAttribute("src",this.agentAvatarUrl),d.appendChild(e)}var f=this.innerAgentMessageTemplate(a,b,this._isAvatarAvailable());c.appendChild(f);var g=this.iframe.createElement("div");return g.className="agent-alias"+this.direction,"undefined"!=typeof this.agentName&&"Chat Bot"!==this.agentName?(g.innerHTML=this.agentName,g.className+=this._shortAliasCSS()):g.innerHTML="",c.appendChild(g),c},visitorMessageTemplate:function(a,b){var c=this.options.visitorMessage.bubble?"-bubble":"",d=this.iframe.createElement("div");d.className="message-block container-visitor-message"+c;var e=this.innerVisitorMessageTemplate(a,c,b);d.appendChild(e);var f=this.iframe.createElement("div");f.className="visitor-details"+c+this.direction,d.appendChild(f);var g=this.iframe.createElement("div");return g.className="visitor-alias",g.innerHTML=this.helpers._deactivateHTML(this.options.visitorName),f.appendChild(g),d},systemMessageTemplate:function(a,b){if(b&&"<"!==a.charAt(0)){var c="",d="";a=c+a+d}var e=this.options.agentMessage.bubble?"-bubble":"",f=this.iframe.createElement("div");f.className="container-agent-message"+e+" system-message",f.id=this.isSystemMessage;var g=this.iframe.createElement("div");g.className="agent-message"+e+" full",f.appendChild(g);var h=this.iframe.createElement("div");return h.className="message-text",h.innerHTML=a,g.appendChild(h),f},_shortAliasCSS:function(){var a;return a=this.isShortAlias&&this._isAvatarAvailable()&&this.options.agentMessage.bubble?"short-alias":"long-alias"," "+a},innerVisitorMessageTemplate:function(a,b,c){var d=this.iframe.createElement("div");d.className="visitor-message"+b+this.direction;var e=this.iframe.createElement("div");return e.className="message-text",e.innerHTML=this.helpers.isInsideGWT()||c?a:Moneypenny.deactivateHTML(a),d.appendChild(e),d},innerAgentMessageTemplate:function(a,b,c){var d=this.iframe.createElement("div");d.className="agent-message"+b+(c?" has-avatar":" no-avatar")+this.direction;var e=this.iframe.createElement("div");return e.className="message-text",e.innerHTML=a,d.appendChild(e),d},insertMessageWithGroup:function(a,b){var c=this.lastMsgElement.parentNode.querySelectorAll(b);c=c[c.length-1],c.parentNode.insertBefore(a,c)},insertMessageBeforeLastOnOwn:function(a,b){var c=this.chat.querySelectorAll(b);c=c[c.length-1],c.parentNode.insertBefore(a,c)},agentIsTypingTemplate:function(){var a='

',b=this.agentMessageTemplate(a);return b.setAttribute("id","agent-is-typing"),b},visitorIsUploadingTemplate:function(){var a='

',b=this.visitorMessageTemplate(a,!0);return b.setAttribute("id","visitor-is-uploading"),b},_isAvatarAvailable:function(){return"undefined"!=typeof this.agentAvatarUrl&&""!==this.agentAvatarUrl},updateChatAutoResponder:function(a,b,c){var d=this.iframe.createElement("div");d.className="container-agent-message",d.id=this.systemIds.WAGT_AUTO_RESPOND;var e=this.iframe.createElement("div");e.className="agent-message full",d.appendChild(e);var f=this.iframe.createElement("div");if(f.className="message-text",f.innerHTML=a,e.appendChild(f),c&&(this.cancelChatLink.innerHTML=c,this.cancelChatLink.className="link-message",f.appendChild(this.cancelChatLink)),b&&""!==b){var g=this.iframe.createElement("span");g.innerHTML=b,f.appendChild(g)}return d},errorMessage:function(){var a=this.iframe.createElement("div");a.id=this.systemIds.ERROR_MSG,a.className="container-agent-message";var b=this.iframe.createElement("div");b.className="agent-message error-message",a.appendChild(b);var c=this.iframe.createElement("div");c.className="message-text message-error-text",c.innerHTML=Moneypenny.getMessage(8),b.appendChild(c);var d=document.createElement("div");d.id="button-error-dismiss",c.appendChild(d);var e=this.iframe.createElement("input");e.className="button",e.id="error-dismiss",e.setAttribute("type","button"),e.value="OK",d.appendChild(e),this.iframe.getElementById("main-"+(this.isMobile?"mobile":"desktop")).appendChild(a)},_chatCloseWarning:function(a){return Moneypenny.getMessage(46)+"

"+Moneypenny.getMessage(47).replace("{alias}",a)}},a.chat_custom_design=a.chat_custom_design||{},a.chat_custom_design.MessageView=b}(window),function(a){"use strict";function b(b){this.options=b,this.helpers=this.helpers||new a.chat_custom_design.Helpers(this.options),this.stylesheet=this.stylesheet||new a.chat_custom_design.Style(this.options,this.helpers),this.buttonView=this.buttonView||new a.chat_custom_design.ButtonView(this.options),this.isMobile=this.helpers.isMobileDevice(),this.isVisible=!1,this.direction=a.chat_custom_design.direction?" "+a.chat_custom_design.direction:"",this.notifyCount=0,this.scale=this.helpers.getScale(),this.latestMessage="",this.fontFrameContext="designstudio-minimize-frame"+(this.target?"-"+this.target:""),this.minimizeStashCookie={}}b.prototype={bind:function(a,b){var c=this;"minimizeClickToMaximize"===a&&c.iframe.addEventListener("click",function(){b()})},setFontConfig:function(){a.chat_custom_design.FontConfig.prototype.injectFontLoader({context:this.fontFrameContext,view:this,options:this.options})},render:function(){this.minimize=this.template(),document.body.appendChild(this.minimize),this.minimizeContent=this.minimizeContentTemplate(),this.iframeTemplate=this.iframeMinimizeTemplate(),this.minimize.appendChild(this.iframeTemplate),this.iframeTemplate.appendChild(this.minimizeContent),this.iframe=document.getElementById("iframe-minimize").contentWindow.document,this.iframe.open(),this.iframe.write(this._headerDetailsViewport()),this.iframe.write(this.stylesheet.iframeButtonStylesheet(this.options.onlineButton)),this.iframe.write(this.stylesheet.minimizeStylesheet()),this.iframe.write(this.minimizeContent.outerHTML),this.iframe.close(),this.helpers.setDomLanguageDirection(this.iframe),this.minimizeDiv=document.getElementById("designstudio-minimize"),this.minimizeContent=this.iframe.getElementById("minimize-content"),this.minimizeSvg=this.iframe.getElementById("minimize-svg"),this.minimizeAvatar=this.iframe.getElementById("minimize-avatar"),this.minimizeAvatarContainer=this.iframe.getElementById("minimize-avatar-container"),this.minimizeMessages=this.iframe.getElementById("minimize-messages"),this.minimizeText=this.iframe.getElementById("minimize-text"),this.notifyDiv=this.iframe.getElementById("minimize-notify"),this.notifyCounter=this.iframe.getElementById("minimize-notify-counter")},template:function(){var a=document.createElement("div");return a.id="designstudio-minimize",a.setAttribute("style",this.outerMinimizeCss()),a},getMinimizeIframe:function(){return document.getElementById("iframe-minimize").contentWindow.document},outerMinimizeCss:function(){var a="position:fixed;z-index:999998;display:none;"+this.stylesheet.getMinimizeIframePlacement();return a},iframeMinimizeTemplate:function(){var a=document.createElement("iframe");return a.id="iframe-minimize",a.setAttribute("style",this.iFrameCss()),a.setAttribute("name","designstudio-minimize-frame"+(this.target?"-"+this.target:"")),a.setAttribute("title","Live Chat Button"),a.allowtransparency="true",a.frameborder=0,a.scrolling="no",a},iFrameCss:function(){var a="border:none;display:block;font-size:"+this.stylesheet.calcBaseFontSize(this.options.agentMessage.fontSize);return a},_headerDetailsViewport:function(){return'Minimized Chat Box'},minimizeContentTemplate:function(){var a=document.createElement("div");a.id="minimize-content";var b=this.notifyTemplate();a.appendChild(b);var c=document.createElement("div");c.id="minimize-avatar-container";var d=document.createElement("img");d.id="minimize-avatar",c.appendChild(d),a.appendChild(c);var e=document.createElement("div");e.id="minimize-svg",e.appendChild(this.buttonView.svgButtonTemplate(!0)),a.appendChild(e);var f=this.messagesTemplate();return a.appendChild(f),this.stylesheet.getMinimizeContentsPlacement(c,e,f,b),a},messagesTemplate:function(){var a=document.createElement("div");return a.id="minimize-messages",a},messageTemplate:function(a){var b=document.createElement("div");b.className="minimize-message ";var c=document.createElement("div");return c.id="minimize-text",a&&(c.innerHTML=a),c.className=this.direction,b.appendChild(c),b},notifyTemplate:function(){var a=document.createElement("div");a.id="minimize-notify";var b=document.createElement("span");return b.id="minimize-notify-counter",a.appendChild(b),a},showNotify:function(){this.notifyDiv.style.display="flex"},hideNotify:function(){this.notifyDiv.style.display="none",this.notifyCount=0},incrementNotify:function(a){this.notifyStyle=getComputedStyle(this.notifyDiv),"inline"!==this.notifyStyle.display&&this.showNotify(),a?this.notifyCount=a:this.notifyCount++,this.notifyCounter.innerHTML=this.notifyCount},updateAgentAvatar:function(a){var b=!1;a!==this.agentAvatarUrl&&(b=!0),this.agentAvatarUrl=a,b&&this.showAvatarOrSVG()},_isAvatarAvailable:function(){return"undefined"!=typeof this.agentAvatarUrl&&""!==this.agentAvatarUrl},updateMessage:function(a,b,c){this._setLatestMessage(a);var d=a;c&&a&&(d=c?this._removeInlineFormatting(a):a);var e,f=this.messageTemplate(d);if(this.options.placement.indexOf("top")>=0&&!this.isMobile||this.helpers.isIpad()?(this.minimizeMessages.insertBefore(f,this.minimizeMessages.firstChild),e=0):(this.minimizeMessages.appendChild(f),e=this.minimizeMessages.children.length-1),this.showMessageContainer(),this.resizeDivs(),Moneypenny.getCustomDesignUI()&&"undefined"!=typeof Moneypenny.getCustomDesignUI().animateView){if(this.minimizeMessages.children.length>0)for(var g=this.minimizeMessages.children.length-1;g>=0;g--)g!==e&&(Moneypenny.getCustomDesignUI().animateView.removeAnimation(this.minimizeMessages.children[g],Moneypenny.getCustomDesignUI().animateView.getAnimationIn("message")),Moneypenny.getCustomDesignUI().animateView.addAnimation(this.minimizeMessages.children[g],Moneypenny.getCustomDesignUI().animateView.getAnimationOut("message")));Moneypenny.getCustomDesignUI().animateController._updateMessageBindings(f),Moneypenny.getCustomDesignUI().animateView.addAnimation(f,Moneypenny.getCustomDesignUI().animateView.getAnimationIn("message"))}else this.minimizeMessages.children.length>3&&(this.helpers.removeElement(this.minimizeMessages.children[0]),this.resizeDivs())},_removeInlineFormatting:function(a){return"["+a.replace(/\|\/gi," ").replace(/|<\/b>/gi,"")+"]"},clearMessages:function(){this._getLatestMessage()!==Moneypenny.getMessage(35)&&(this.minimizeMessages.innerHTML="")},setUpAnimations:function(){if(!this.helpers.isInsideGWT()&&Moneypenny.getCustomDesignUI()&&"undefined"!=typeof Moneypenny.getCustomDesignUI().animateView){ var a="",b="",c="",d="";this.options.placement.indexOf("top")>=0&&!this.isMobile||this.helpers.isIpad()?(a="fadeInDown",b="fadeOutUp",c="fadeInDown",d="fadeOut"):(a="fadeInUp",b="fadeOutDown",c="fadeInUp",d="fadeOut"),Moneypenny.getCustomDesignUI().animateView.setAnimationIn("minimize",a),Moneypenny.getCustomDesignUI().animateView.setAnimationOut("minimize",b),Moneypenny.getCustomDesignUI().animateView.setAnimationIn("message",c),Moneypenny.getCustomDesignUI().animateView.setAnimationOut("message",d)}},show:function(){this.isVisible=!0,this.minimizeDiv.style.display="inline",this.showAvatarOrSVG(),this.helpers.nonResponsive&&this.handleNonResponsive(),this.resizeDivs()},hide:function(){this.isVisible=!1,this.minimizeDiv.style.display="none",this.hideNotify()},hideTargetMessage:function(a){a.target.style.display="none"},showAvatarOrSVG:function(){this._isAvatarAvailable()?(this.minimizeAvatar.src=this.agentAvatarUrl,this.showAvatar(),this.hideSVG()):(this.hideAvatar(),this.showSVG())},isViewVisible:function(){return this.isVisible},showAvatar:function(){this.minimizeAvatarContainer.style.display="inline"},hideAvatar:function(){this.minimizeAvatarContainer.style.display="none"},showSVG:function(){this.iframe.getElementById("svg-container").style.display="inline"},hideSVG:function(){this.iframe.getElementById("svg-container").style.display="none"},showMessageContainer:function(){this.minimizeMessages.style.display="inline"},hideMessageContainer:function(){this.minimizeMessages.style.display="none"},destroy:function(){this.helpers.removeElement(this.minimize)},refresh:function(){this.destroy(),this.render()},handleNonResponsive:function(){if(this.options.placement.indexOf("center")>=0&&this.options.placement.indexOf("left")<0&&this.options.placement.indexOf("right")<0){var a=document.getElementById("designstudio-minimize").offsetWidth,b=this.stylesheet.em(a/2*-1,this.options.agentMessage.fontSize,!0,!1);document.getElementById("designstudio-minimize").style.marginLeft=b}},resizeDivs:function(){this.iframeElement=document.getElementById("iframe-minimize"),this.iframeElement.height=Math.max(this.helpers.getOuterHeight(this.minimizeMessages),this.helpers.getOuterHeight(this.minimizeSvg),this.helpers.getOuterHeight(this.minimizeAvatarContainer));var a=this._isAvatarAvailable()?this.helpers.getOuterWidth(this.minimizeAvatarContainer):this.helpers.getOuterWidth(this.minimizeSvg);"inline"===this.minimizeMessages.style.display&&(a+=this.helpers.getOuterWidth(this.minimizeMessages)),this.iframeElement.style.width=a,this.iframeElement.width=a},_getLatestMessage:function(){return this.latestMessage},_setLatestMessage:function(a){this.latestMessage=a}},a.chat_custom_design=a.chat_custom_design||{},a.chat_custom_design.MinimizeView=b}(window),function(a){"use strict";function b(b,c){this.target=c,this.options=b,this.helpers=this.helpers||new a.chat_custom_design.Helpers(this.options,this.target),this.iframe=document.getElementById(this.helpers.getIframeId()).contentWindow.document,this.direction=a.chat_custom_design.direction?" 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c=this;"submitPrechatQuestion"===a?(c.submitIntelliPrechatQuestion.addEventListener("click",function(){c.searchInput.value.length&&b()}),c.searchInput.addEventListener("keyup",function(a){a.preventDefault(),13===a.keyCode&&c.searchInput.value.length&&b()})):"contact"===a&&c.intelliNextButton.addEventListener("click",function(){b()})},render:function(){this.helpers.expandFooter(!0),this.searchInProgress||(this.main=this.iframe.getElementById("main-"+(this.isMobile?"mobile":"desktop")),this.intelliPrechatContent=this._intelliPrechatTemplate(),this.main.appendChild(this.intelliPrechatContent),this._intelliPrechatFooterButtons(),this.intelliPrechatButtonDiv=this.iframe.getElementById("buttons-special-div"),this.intelliNextButton=this.iframe.getElementById("button-next"),this.intelliPrechat=this.iframe.getElementById("container-intelliPrechat"),this.intelliPrechat.appendChild(this._intelliPrechatForm()),this.submitIntelliPrechatQuestion=this.iframe.getElementById("submit-intelliPrechatQuestion"),this.intelliPrechatForm=this.iframe.getElementById("form-intelliPrechatSearchQuestionForm"),this.searchInput=this.iframe.getElementById("input-intelliPrechatQuestion"))},destroy:function(){this.helpers.removeElement(this.intelliPrechat)},refresh:function(){this.destroy()},toggle:function(){this.isVisible?this.hide():this.show()},show:function(){this.isVisible=!0,this.searchInProgress=!0,this.mainView.show(),this.intelliPrechat.style.display="block",this.helpers.toggleHeader("prechat")},hide:function(){this.isVisible=!1,this.searchInProgress=!1,this.mainView.hide(),this.intelliPrechat.style.display="none",this.helpers.toggleHeader("none"),this.disableFooterButtons()},enableFooterButtons:function(){this.intelliPrechatButtonDiv.style.display="inline"},disableFooterButtons:function(){this.intelliPrechatButtonDiv.style.display="none"},setIsMobile:function(a){this.isMobile=a},_intelliPrechatFooterButtons:function(){var a=document.createElement("div");a.id="buttons-special-div",a.style.display="none",this.iframe.getElementById("footer").appendChild(a);var b=document.createElement("div");b.id="button-next",a.appendChild(b);var c=this.iframe.createElement("input");c.className="button",c.id="intelliprechat-next",c.setAttribute("type","button"),c.value=Moneypenny.getMessage(52),b.appendChild(c)},_intelliPrechatTemplate:function(){var a=document.createElement("div");return a.id="container-intelliPrechat",a},_intelliPrechatForm:function(){var a=document.createElement("div");a.id="form-intelliPrechatSearchQuestionForm";var b=document.createElement("div");b.id="ele-intelliPrechatSearch",a.appendChild(b);var c=document.createElement("label");c.id="ele-intelliPrechatSearchLabel",c.setAttribute("for","input-intelliPrechatQuestion"),c.innerHTML=Moneypenny.getMessage(16),b.appendChild(c);var d=document.createElement("input");d.type="text",d.id="input-intelliPrechatQuestion",d.name="input-intelliPrechatQuestion",d.autofocus=!0,b.appendChild(d);var e=document.createElement("input");return e.className="button",e.id="submit-intelliPrechatQuestion",e.type="submit",e.value=Moneypenny.getMessage(50),a.appendChild(e),a},loadingResults:function(){var a=document.createElement("div");a.id="ele-intelliPrechatSearchLoading";var b=document.createElement("img");b.id="img-loading",b.src=Moneypenny.getStaticBaseURL()+"/wbg/loading.gif",a.appendChild(b),this.intelliPrechat.appendChild(a)},intelliPrechatResults:function(b){var c=document.createElement("div");if(c.id="container-intelliPrechatResults",!b||b.length<=0){var d=document.createElement("div");d.innerHTML=Moneypenny.getMessage(53),c.appendChild(d)}else{var e=document.createElement("div");e.id="ele-intelliPrechatResultsHeader",e.innerHTML=Moneypenny.getMessage(17),c.appendChild(e);var f=document.createElement("ul");f.id="ul-intelliPrechatResults";for(var g=0;g<b.length;g++){var h=document.createElement("li");h.className="li-intelliPrechatResults", f.appendChild(h);var i=document.createElement("a");i.id="ele-intelliPrechatResults_"+g,i.className="intelliPrechat_results",i.href=b[g].link,i.target="_blank",h.appendChild(i);var j=document.createElement("img");j.id="img-doc",j.src=Moneypenny.getBaseURL()+"/img/document.png",i.appendChild(j);var k=document.createElement("div");k.id="ele-title--intelliPrechatResults_"+g,k.className="intelliPrechat_title"+(a.chat_custom_design.direction?" rtl":""),k.innerHTML=b[g].title,i.appendChild(k);var l=document.createElement("div");l.id="ele-summary--intelliPrechatResults_"+g,l.className="intelliPrechat_summary",l.innerHTML=b[g].summary,i.appendChild(l),c.appendChild(f)}}this.intelliPrechat.appendChild(c)}},a.chat_custom_design=a.chat_custom_design||{},a.chat_custom_design.IntelliPrechatView=b}(window),function(a){"use strict";function b(b,c,d){this.app=b,this.options=c,this.target=d,this.helpers=this.helpers||new a.chat_custom_design.Helpers(this.options,this.target),this.stylesheet=this.stylesheet||new a.chat_custom_design.Style(this.options,this.helpers),this.isMobile=this.helpers.isMobileDevice(),this.state={isVisible:!1,isProactiveInvite:!1}}b.prototype={toggleState:function(a){this.state[a]=!this.state[a]},init:function(){this.toggleState("isVisible"),this.toggleState("isProactiveInvite"),MoneypennyChat.setCookie("isProactiveInvite",!0),this.isMobile?((this.app.hideButtonSettingUsed||this.app.buttonView.isVisible)&&this.app.buttonView.hide(),this.app.mainView.getIsVisible()&&this.app.mainView.hide(),this.app.minimizeView.show(),this.helpers.elementAddClass(document.querySelector("#iframe-minimize"),"minimize-proactive")):(this.app.buttonView.hide(),this.app.mainView.isVisible=!0,this.app.chatView.getMessageView().clearMessages(),this.app.chatView.show(),"undefined"!=typeof this.app.animateController&&this.app.animateController.proactiveAnimation()),this.proactiveMinimizeView=document.querySelector("#iframe-minimize.minimize-proactive")},getIsVisible:function(){return this.state.isVisible},getIsProactiveInvite:function(){return this.state.isProactiveInvite}},a.chat_custom_design=a.chat_custom_design||{},a.chat_custom_design.ProactiveView=b}(window),function(a){"use strict";function b(a){this.app=a;var b=this;b.app.animateView.bind("mainDivAnimationEnd",function(a){b.mainDivAnimationEnd(a)}),b.app.animateView.bind("minimizeDivAnimationEnd",function(a){b.minimizeDivAnimationEnd(a)})}b.prototype={_updateMessageBindings:function(a){var b=this;b.app.animateView.bindNewMessageListener(a,function(a){b.messageDivAnimationEnd(a)})},_removeAnimation:function(a){Moneypenny.getCustomDesignUI()&&Moneypenny.getCustomDesignUI().helpers&&Moneypenny.getCustomDesignUI().helpers.elementRemoveClass(a.target,"designstudio-animated "+a.animationName)},_callAnimationCallback:function(a){Moneypenny.getCustomDesignUI()&&Moneypenny.getCustomDesignUI().animateView&&Moneypenny.getCustomDesignUI().animateView.callAnimationCallback(a)},buttonClickAnimation:function(){!this.app.state.isMinimized&&Moneypenny.isChatInProgress()||this.app.animateView.addAnimation(document.getElementById("designstudio"),this.app.animateView.getAnimationIn("button"))},minimizeIconClickAnimation:function(a){var b=Moneypenny.isChatInProgress()||this.app.proactiveView.getIsProactiveInvite()?this.app.animateView.getAnimationOut("minimize"):this.app.animateView.getAnimationOut("button");this.app.animateView.addAnimation(document.getElementById("designstudio"),b,a)},maximizeAnimation:function(){this.app.animateView.addAnimation(document.getElementById("designstudio"),this.app.animateView.getAnimationIn("minimize"))},proactiveAnimation:function(){this.app.animateView.addAnimation(document.getElementById("designstudio"),this.app.animateView.getAnimationIn("button"))},proactiveTimeoutAnimation:function(a){this.app.mainView.getIsVisible()?this.app.animateView.addAnimation(document.getElementById("designstudio"),this.app.animateView.getAnimationOut("button"),a):this.app.proactiveView.getIsVisible()&&this.app.animateView.addAnimation(document.getElementById("designstudio-minimize"),this.app.animateView.getAnimationOut("button"),a)},mainDivAnimationEnd:function(a){this._removeAnimation(a),this._callAnimationCallback()},minimizeDivAnimationEnd:function(a){this._removeAnimation(a),this._callAnimationCallback()},messageDivAnimationEnd:function(a){Moneypenny.getCustomDesignUI().animateView.getAnimationIn("message").indexOf(a.animationName)>=0?this._removeAnimation(a):(this.app.minimizeView.hideTargetMessage(a),this.app.minimizeView.resizeDivs()),this._callAnimationCallback(a)}},a.chat_custom_design=a.chat_custom_design||{},a.chat_custom_design.AnimateController=b}(window),function(a){"use strict";function b(a){this.app=a,this.selected=null,this.x_mouse=0,this.y_mouse=0,this.x_elem=0,this.y_elem=0;var b=this;b.app.mainView.bind("minimizeIconClick",function(){b.minimizeIconClick()}),b.app.mainView.bind("closeIconClick",function(a){b.closeIconClick(!0,a)}),b.app.mainView.bind("dismissErrorClick",function(){b.dismissErrorClick()}),b.app.mainView.isMobile||(b.app.mainView.bind("mouseDown",function(a){b.mouseDown(a)}),b.app.mainView.bind("mouseMove",function(a){b.mouseMove(a)}),b.app.mainView.bind("mouseUp",function(a){b.mouseUp(a)}),b.app.mainView.bind("escapeKeyClose_document",function(a){b.closeIconClick(!0,a)}),b.app.mainView.bind("escapeKeyClose_iframe",function(a){b.closeIconClick(!0,a)}))}b.prototype={_updateBinding:function(){var a=this;a.app.mainView.postBind("dismissErrorClick",function(){a.dismissErrorClick()})},mouseDown:function(a){return a.preventDefault(),Moneypenny.dragging=!0,this.app.setVisitorNotification(!1),this.selected=document.getElementById("designstudio"),this.x_elem=this.x_mouse-this.selected.offsetLeft,this.y_elem=this.y_mouse-this.selected.offsetTop,!1},mouseMove:function(b){return this.x_mouse=document.all?a.event.clientX:b.pageX,this.y_mouse=document.all?a.event.clientY:b.pageY,null!==this.selected&&Moneypenny.dragging&&(this.leftPx=this.x_mouse-this.x_elem,this.topPx=this.y_mouse-this.y_elem,this.leftPx<0&&(this.leftPx=0),this.leftPx>Moneypenny.getWindowWidth()-this.selected.offsetWidth&&(this.leftPx=Moneypenny.getWindowWidth()-this.selected.offsetWidth),this.topPx<0&&(this.topPx=0),this.topPx>Moneypenny.getWindowHeight()-this.selected.offsetHeight&&(this.topPx=Moneypenny.getWindowHeight()-this.selected.offsetHeight),this.selected.style.left=this.leftPx+"px",this.selected.style.top=this.topPx+"px",this.selected.style.marginTop.length>0&&(this.selected.style.marginTop=""),this.selected.style.marginLeft.length>0&&(this.selected.style.marginLeft="")),!1},_formWasDragged:function(){return this.leftPx&&this.topPx},mouseUp:function(a){if(Moneypenny.dragging){if(this._formWasDragged()){var b=[this.leftPx,this.topPx];MoneypennyChat.setChatWindowCookieData("chatBoxPosition",b)}this.selected=null,Moneypenny.dragging=!1}},minimizeIconClick:function(){var a=this.app.proactiveView.getIsProactiveInvite();this.app.minimizeView.clearMessages(),a&&(this.app.setState("isMinimized",!0),this.app.proactiveView.toggleState("isVisible")),this.app.minimizeChatBoxToggle(),this.app.minimizeCallback(),"undefined"!=typeof this.app.animateController&&"undefined"!=typeof this.app.animateView?this.app.animateController.minimizeIconClickAnimation(this.finishMinimize.bind(this)):this.finishMinimize.call(this)},finishMinimize:function(){this.app.mainView.hide(),Moneypenny.isChatInProgress()||this.app.proactiveView.getIsProactiveInvite()?this.app.showMinimize():this.app.refresh(),this.app.helpers.toggleViewport(),this.app.helpers.ipadScrollToTop()},closeIconClick:function(a,b){Moneypenny.isChatInProgress()||this.refreshMainView(),1===b?(this.checkForSpecialFeatures(),this.app.mainView.isMinimized=!1,this.app.getChatAnsweredStatus()&&a?(Moneypenny.isChatInProgress()?(this.disableComponents(),this.app.chatController.closeChatWarning(this.app.getSystemCommandsCustomDesign().nickname)):this.app.chatController.closeChat(),this.app.setVisitorNotification(!1)):this.app.getChatAnsweredStatus()||(Moneypenny.isChatInProgress()?this.app.chatController.endChat(a,!1):(this.resetProactive(),this.runCloseCallbackAPI()))):b>=2&&(Moneypenny.isChatInProgress()?this.app.chatController.endChat(a,!1):(this.resetProactive(),this.app.chatController.closeChat())),this.app.setVisitorNotification(!1)},refreshMainView:function(){this.app.mainView.clickCounter=0,this._clearCookies(),this.app.helpers.enableScrolling(),this.app.refresh(),this.app.widgetSelectStatus&&(this.app.widgetSelectStatus=void 0)},_clearCookies:function(){MoneypennyChat.setChatWindowCookieData("isMinimized",!1),MoneypennyChat.setChatWindowCookieData("chatBoxPosition","")},runCloseCallbackAPI:function(){var a;a="proactive"===this.app.getTypeOfMessage()?"proactive":this.app.chatView.getMessageView().isMessageAlreadyShowing()?"chat":"form";var b;b=Moneypenny.getAgentStatus()?"online":"offline",Moneypenny.callCallback("Close",a,b)},resetProactive:function(){MoneypennyChat.deleteCookie("isProactiveInvite"),MoneypennyChat.setNoProactiveChatCookie(),MoneypennyChat.clearProactive()},disableComponents:function(){this.app.chatView.disableCallmeButtons(),this.app.chatView.hideInput(),this.app.chatView.resizeMessageInputArea("notextarea")},enableComponents:function(){this.app.enableCallmeButtons(),this.app.chatView.showInput(),this.app.chatView.resizeMessageInputArea("chat")},dismissErrorClick:function(){this.app.helpers.removeElement(this.app.mainView.iframe.getElementById(this.app.systemMessageIds.ERROR_MSG))},checkForSpecialFeatures:function(){this.app.callmeView.isVisible&&this.app.callmeView.hideCallmeViews(),this.app.mainView.iframe.getElementById("securedata-div")&&this.app.secureDataController.cancelSecureDataClick(),this.app.mainView.iframe.getElementById("message-file-upload")&&this.app.chatController.cancelFileUploadButtonClick()}},a.chat_custom_design=a.chat_custom_design||{},a.chat_custom_design.MainController=b}(window),function(a){"use strict";function b(a){this.app=a,this._updateBindings()}b.prototype={_updateBindings:function(){var a=this;a.app.buttonView.bind("buttonClick",function(){a.buttonClick()}),a.app.buttonView.bind("buttonTouchStart",function(){a.buttonTouchStart()}),a.app.buttonView.bind("buttonTouchMove",function(b){a.buttonTouchMove(b)}),a.app.buttonView.bind("buttonTouchEnd",function(){a.buttonTouchEnd()})},buttonClick:function(a){this.app.mainView.getIsVisible()||("proactive"!==this.app.getTypeOfMessage()&&(this.app.setTypeOfMessage("manual"),MoneypennyChat.getCookie("isProactiveInvite")&&MoneypennyChat.deleteCookie("isProactiveInvite")),Moneypenny.preventProactiveChat(),this._addAnimationToChatWindow(),this._checkIfButtonViewShouldToggle(),this._checkStatusBeforeShowForm(a),this.app.helpers.toggleViewport())},buttonTouchStart:function(){this._toggleBtnMoveState()},buttonTouchMove:function(a){var b,c,d=this.app.buttonView.iframe;a.preventDefault(),this.app.buttonView.isMoving=!0,d.style.position="absolute",b=a.targetTouches[0].pageX,c=a.targetTouches[0].pageY,d.style.left=b+"px",d.style.top=c+"px",d.style.bottom=null,d.style.right=null,this.lastX=b,this.lastY=c},buttonTouchEnd:function(){this._toggleBtnMoveState()},_toggleBtnMoveState:function(){var a=this.app.buttonView.button,b=this.app.buttonView.button.style.borderWidth.length;a.style.position="fixed",this.app.buttonView.isMoving?(b&&(a.style.borderStyle="solid"),a.style.opacity=1,this.app.buttonView.isMoving=!1):(b&&(a.style.borderStyle="dashed"),a.style.opacity=.5,this.app.buttonView.isMoving=!0)},_switchViews:function(a){if(Moneypenny.isChatInProgress())this.app.chatView.show(),this.app.setState("boxType","chatManual"),this.app.state.chatType||this.app.setState("chatType",this.app.getTypeOfMessage()),this.app.chatView.chatMessageTextarea.placeholder="";else{if(Moneypenny.callCallback("Open",this.app.buttonView.getIsOnline()?"online":"offline"),this.app.prechatView.setShowPrechat(""===Moneypenny.getStartChat()),this._isIntelligentPrechatSetToShow())return this.app.initIntelliPrechatView(),this.app.intelliPrechatView.show(),void this.app.setState("boxType","intelliPrechat");if(this.app.buttonView.getIsOnline()){if(this._isPrechatSetToShow())return this.app.setState("boxType","prechat"),void this.app.prechatView.show();if(!this.app.chatView.getMessageView().isMessageAlreadyShowing()){var b=a?a:Moneypenny.getStartChat(),c="START";this.app.updateChat(b,!1,!1,c,!1,!1)}this.app.chatView.show(),this.app.setState("boxType","chatManual")}else this.app.offlineView.show(),this.app.setState("boxType","offline")}},_checkStatusBeforeShowForm:function(a){var b=this;Moneypenny.setCallback("agentOnline",function(){b.callbackChatStatusFunction(a)}),Moneypenny.sendGetWidgetConfig(!1),this.app.mainView.mainViewLoading=!0,this.app.mainView.show()},callbackChatStatusFunction:function(a){var b=1===Moneypenny.getAgentStatus();this.app.buttonView.setIsOnline(b),this.app.mainView.mainViewLoading=!1,this.app.mainView.removeLoadingIndicator(),this._switchViews(a)},checkStatusShowButton:function(){var a=this;Moneypenny.getAgentStatusAsync(function(b){a.app.buttonView.setIsOnline("1"!==MoneypennyChat.getBannedCookie()&&b),a.app.showTab(),a.app.helpers.ipadScrollToTop()})},refreshButton:function(){this.app.buttonView.setOptions(this.app.options),this.app.buttonView.refresh(),this._updateBindings()},_isIntelligentPrechatSetToShow:function(){return Moneypenny.getPreChatSearchEnabled()&&1===Moneypenny.getPreChatSearch()},_isPrechatSetToShow:function(){return this.app.prechatView.getShowPrechat()&&!this.app.chatView.getMessageView().isMessageAlreadyShowing()},_addAnimationToChatWindow:function(){"undefined"!=typeof this.app.animateView&&this.app.animateController.buttonClickAnimation()},_checkIfButtonViewShouldToggle:function(){!this.app.buttonView.isViewVisible()||this.app.buttonView.isShowNoButton()&&!Moneypenny.isChatInProgress()||this.app.buttonView.toggle()}},a.chat_custom_design=a.chat_custom_design||{},a.chat_custom_design.ButtonController=b}(window),function(a){"use strict";function b(a){this.app=a;var b=this;b.app.chatView.bind("formClick",function(){b.formClick()}),b.app.chatView.bind("callmeButtonClick",function(){b.callmeButtonClick()}),b.app.chatView.bind("callmeCancelClick",function(){b.callmeCancelClick()}),b.app.chatView.bind("fileUploadButtonClick",function(){b.fileUploadButtonClick()}),b.app.chatView.bind("chatCancelFileUploadButtonClick",function(){b.cancelFileUploadButtonClick()}),b.app.chatView.bind("chatSendMessage",function(a,c){c?b.setMessageCookie(a):b.sendMessage()}),b.app.chatView.bind("chatFileSelect",function(a){b.fileSelect(a)}),b.app.chatView.bind("chatCloseChat",function(){b.closeChat(!0)}),b.app.chatView.messageView.bind("autoResponderCancelChat",function(){b.autoResponderCancelChat()}),b.app.chatView.bind("chatCancelCloseChat",function(){b.cancelCloseChat()}),b.app.chatView.bind("chatEndChat",function(){b.endChat(!0,!1)}),b.app.chatView.bind("chatMessageTextareaFocus",function(){b.chatMessageTextareaFocus()}),b.app.chatView.bind("chatMessageTextareaBlur",function(){b.chatMessageTextareaBlur()}),b.app.chatView.bind("acceptCobrowseButtonClick",function(){b.acceptCobrowseButtonClick()}),b.app.chatView.bind("declineCobrowseButtonClick",function(){b.declineCobrowseButtonClick()})}b.prototype={setMessageCookie:function(a){MoneypennyChat.setMessageCookie(a.target.value)},formClick:function(){this.app.setVisitorNotification(!1)},callmeButtonClick:function(){this.app.callmeView.showCallMeView()},callmeCancelClick:function(){this.app.callmeView.hideCallmeViews(),this.app.enableCallmeButtons()},fileUploadButtonClick:function(){this.app.chatView.chatFileInput.click()},cancelFileUploadButtonClick:function(){this.removeUploadBubbles(this.app.systemMessageIds.FURV_FILE_UPLOAD),this.app.chatView.disableFileUploadButtons(),MoneypennyChat.sendChatMessage(6,"Visitor has cancelled the request."),this.app.chatView.showInput(),this.app.enableCallmeButtons(),this.app.updateScroll()},fileSelect:function(a){return a.preventDefault(),!!a.target.files.length&&(this.app.chatView.disableFileUploadButtons(),this.removeUploadBubbles(this.app.systemMessageIds.FILE_UPLOAD_ERR),this.app.chatView.getMessageView().setVisitorIsUploading(),void this.submitUploadFormData())},submitUploadFormData:function(){var a=new FormData,b=this.app.chatView.chatFileInput.files[0];a.append("file",b);var c=this,d=this.app.chatView.iframe.getElementById(this.app.systemMessageIds.FILE_UPLOAD_ERR);d&&this.app.helpers.removeElement(d);var e={url:"/fileuploads?widgetPublicId="+Moneypenny.getWidgetId()+"&casePublicId="+Moneypenny.getCaseId(),method:"POST",visitorData:a};Moneypenny.sendXMLHttpRequest(e,c.fileUploadSuccess.bind(this),c.fileUploadError.bind(this)),c.app.chatView.fileUploadForm.reset()},fileUploadSuccess:function(){if(this.app.chatView.getMessageView()._removeVisitorIsUploading(),this.removeUploadBubbles(this.app.systemMessageIds.FURV_FILE_UPLOAD),this.app.chatView.iframe.getElementById(this.app.systemMessageIds.FURV_FILE_UPLOAD)){var a=this;this.app.helpers.removeElement(a.app.chatView.iframe.getElementById(a.app.systemMessageIds.FURV_FILE_UPLOAD))}this.app.chatView.showInput(),this.app.enableCallmeButtons()},fileUploadError:function(a){if(this.app.chatView.getMessageView()._removeVisitorIsUploading(),0==a.status)this.app.mainView.iframe.getElementById("upload-form").setAttribute("target","hiddenFileUploadIframe"),this.app.chatView.fileUploadForm.action=Moneypenny.getBaseURL()+"/fileuploads?widgetPublicId="+Moneypenny.getWidgetId()+"&casePublicId="+Moneypenny.getCaseId(),this.app.chatView.fileUploadForm.submit();else{var b=this.app.chatView.iframe.getElementById(this.app.systemMessageIds.FILE_UPLOAD_ERR);b||(MoneypennyChat.appendTextToChat("",a.statusText?a.statusText:"There was an error. Please try again.",!1,!0,!0),this.app.helpers.elementAddId("container-agent-message"+(this.app.options.agentMessage.bubble?"-bubble":""),this.app.systemMessageIds.FILE_UPLOAD_ERR),MoneypennyChat.sendChatMessage(6,a.statusText?a.statusText:"There was an error."))}this.app.chatView.enableFileUploadButtons()},removeUploadBubbles:function(a){var b=this.app.chatView.iframe.querySelectorAll("#"+a);if(0!==b.length){var c=this;Array.prototype.forEach.call(b,function(a){c.app.chatView.getMessageView().messageToBeRemoved(c.app.systemMessageIds.FURV_FILE_UPLOAD)})}},sendMessage:function(){var a=this.app.chatView.chatMessageTextarea.value.replace(/\n/g,"");this.app.chatView.chatMessageTextarea.value="",this.app.chatView.setIsVisitorTyping(!1),a&&(this.app.chatView.getMessageView().setIsSystemMessage(!1),this.app.chatView.getMessageView().updateChat(a,!0,!1,!1),this.sendChat(a,!0),"proactive"===this.app.getTypeOfMessage()&&this.app.setState("boxType","proactive")),this.app.chatView.chatMessageTextarea.placeholder=""},sendChat:function(a,b){this.message=a,this.message||(this.message=""),Moneypenny.sendCreateCase(Moneypenny.getUserEmail(),this.message,!0)||b&&(MoneypennyChat.sendChatMessage(1,this.message.replace("\n","")),this.app.chatView.setIsVisitorTyping(!1)),MoneypennyChat.deleteCookie("MoneypennyChatMessage"),this.app.setVisitorNotification(!1)},endChat:function(a,b){this.app.chatView.setState("closeChatWarningDisplay",!1),this.app.mainController._clearCookies(),this.app.chatView.disableWarningEndChatButtons(),this.app.setVisitorNotification(!1),Moneypenny.setChatInProgress(!1),a&&Moneypenny.getCaseId()&&(MoneypennyChat.sendChatMessage(2,""),this.app.getChatAnsweredStatus()&&this.endChatMessage()),b?this.app.offlineController.autoResponderPopulateForm(this.message):this.app.getChatAnsweredStatus()&&this.app.getSystemCommandsCustomDesign().surveyContent&&!MoneypennyChat.getBannedCookie()?this.app.chatView.iframe.getElementById("container-survey")||(this.app.chatView.hideInput(),this.app.initSurveyView()):a?this.closeChat():(this.app.chatView.toggleCloseButton(),this.app.chatView.hideInput(),this.app.chatView.resizeMessageInputArea("notextarea")),MoneypennyChat.getCookie("MoneypennyMinimizeStashCookie")&&this.app.minimizeController.deleteMinimizeStashCookie(),this.app.mainController.resetProactive(),MoneypennyChat.stopPolling(),Moneypenny.setCallMePhone(""),MoneypennyChat.resetCaseIdFromCustomDesign(),MoneypennyChat.deleteChatCookies(),MoneypennyChat.reInit()},endChatMessage:function(){this.app.chatView.getMessageView().setIsSystemMessage(this.app.systemMessageIds.CLOSE),this.app.updateChat(Moneypenny.getMessage(55),!1,!1,"CLOSE",!1,!1)},closeChat:function(){this.app.mainController.runCloseCallbackAPI(),this.app.mainController.refreshMainView()},autoResponderCancelChat:function(){this.endChat(!0,!0)},cancelCloseChat:function(){this.app.chatView.setState("closeChatWarningDisplay",!1),this.app.mainView.clickCounter=0;this.app.chatView.iframe.getElementById(this.app.systemMessageIds.CLOSE_WARN);this.app.chatView.disableWarningEndChatButtons(),this.app.chatView.getMessageView().clearSystemMessage(this.app.systemMessageIds.CLOSE_WARN),this.app.mainController.enableComponents(),this.app.chatView.showInput(),this.app.updateScroll()},closeChatWarning:function(a){this.app.chatView.setState("closeChatWarningDisplay",!0),this.app.updateChat(this.app.chatView.getMessageView()._chatCloseWarning(a),!1,!1,"CLOSE_WARN",!1,!0),this.app.chatView.enableWarningEndChatButtons(),this.app.chatView.iframe.getElementById("warning-cancel-end").value=Moneypenny.getMessage(49),this.app.chatView.iframe.getElementById("warning-end-chat").value=Moneypenny.getMessage(48),this.app.chatView.hideInput()},chatMessageTextareaFocus:function(){this.app.mainView.iosChatboxResize("collapse"),this.app.helpers.ipadScrollToTop()},chatMessageTextareaBlur:function(){this.app.mainView.iosChatboxResize("expand"),this.app.helpers.ipadScrollToTop()},acceptCobrowseButtonClick:function(){var b=this.app.chatView.iframe.getElementById(this.app.systemMessageIds.COBROWSEACCEPT);this.app.helpers.removeElement(b),MoneypennyChat.sendChatMessage(6,"Visitor has accepted your invitation to cobrowse."),this.app.chatView.getMessageView().setIsSystemMessage(this.app.systemMessageIds.COBR_COBROWSE_ACCEPT),this.app.updateChat(Moneypenny.getMessage(64).replace("{alias}",this.app.agentName),!1,!1,"COBR_COBROWSE_ACCEPT",!1,!1);var c=this.app.chatView.acceptCobrowseButton.dataset.key,d=this.app.chatView.acceptCobrowseButton.dataset.token;this.app.chatView.disableCobrowsingButtons(),this.app.chatView.showInput(),this.app.enableCallmeButtons(),this.app.updateScroll(),a.Cobrowse.begin(c,d)},declineCobrowseButtonClick:function(){MoneypennyChat.sendChatMessage(6,"Visitor has declined your invitation to cobrowse."),this.app.chatView.getMessageView().setIsSystemMessage(this.app.systemMessageIds.COBROWSE_DECLINE),this.app.updateChat(Moneypenny.getMessage(65),!1,!1,"COBROWSE_DECLINE",!1,!1),this.app.chatView.disableCobrowsingButtons(),this.app.chatView.showInput(),this.app.enableCallmeButtons(),this.app.updateScroll()}},a.chat_custom_design=a.chat_custom_design||{},a.chat_custom_design.ChatController=b}(window),function(a){"use strict";function b(a){this.app=a;var b=this;b.app.prechatView.bind("prechatChatButtonClick",function(){b.chatButtonClick()})}b.prototype={chatButtonClick:function(){var a=this.app.mainView.iframe.getElementById("prechat");this.app.widgetSelectStatus&&(a="inline"===this.app.mainView.iframe.getElementById("prechat").style.display?this.app.mainView.iframe.getElementById("prechat"):this.app.mainView.iframe.getElementById("offline")),this.app.fieldsController.checkFieldInputs(a)},submitMessage:function(a,b,c){this.switchView(c),this.app.chatController.sendChat(a,!0),this.app.chatView.getMessageView().setIsSystemMessage(!1),this.app.chatView.messageView.updateChat(a,!0,!1,!1),b&&(this.app.email=b)},switchView:function(a){a?this.app.offlineView.hide():(this.app.prechatView.refresh(),this.app.prechatView.toggle()),this.app.chatView.toggle(),this.app.setState("boxType","chatManual")}},a.chat_custom_design=a.chat_custom_design||{},a.chat_custom_design.PrechatController=b}(window),function(a){"use strict";function b(a){this.app=a;var b=this;b.app.offlineView.bind("offlineSendEmailButtonClick",function(){b.sendEmailButtonClick()})}b.prototype={sendEmailButtonClick:function(){var a=this.app.mainView.iframe.getElementById("offline");this.app.widgetSelectStatus&&(a="inline"===this.app.mainView.iframe.getElementById("prechat").style.display?this.app.mainView.iframe.getElementById("prechat"):this.app.mainView.iframe.getElementById("offline")),this.app.fieldsController.checkFieldInputs(a)},submitMessage:function(a,b,c){a||(a=""),Moneypenny.sendCreateCase(b,a,!1),this.switchView(c),this.app.offlineView.offlineMessageSubmitted=!0},switchView:function(a){a&&(this.app.prechatView.prechatForm.style.display="none"),this.app.offlineView.offlineForm.style.display="none",this.app.helpers.toggleFooterButtons("none"),this.app.offlineView.initOfflineConfirmMsg(a)},autoResponderPopulateForm:function(a){this.app.chatView.toggle(),this.app.offlineView.toggle(),Moneypenny.setDescription(a),this.app.email&&Moneypenny.setUserEmail(this.app.email)}},a.chat_custom_design=a.chat_custom_design||{},a.chat_custom_design.OfflineController=b}(window),function(a){"use strict";function b(a){this.app=a;var b=this;b.app.minimizeView.bind("minimizeClickToMaximize",function(){b.minimizeClickToMaximize()})}b.prototype={minimizeClickToMaximize:function(){MoneypennyChat.isMinimized()&&this.app.minimizeChatBoxToggle(),this.app.minimizeView.isViewVisible()&&(this.app.proactiveView.getIsProactiveInvite()&&!this.app.proactiveView.getIsVisible()&&this.app.proactiveView.toggleState("isVisible"),this.app.minimizeView.hide(),this.app.minimizeView.hideMessageContainer()),"undefined"!=typeof this.app.animateController&&this.app.animateController.maximizeAnimation(),this.app.minimizeCallback(),this.app.mainView.show(),this.app.chatView.getState("closeChatWarningDisplay")||this.app.chatView.show(),this.app.chatView.chatMessageTextarea.placeholder="",this.app.helpers.toggleViewport(),this.deleteMinimizeStashCookie()},setMinimizeStashCookie:function(a){this.app.minimizeView.minimizeStashCookie.hasBeenRead=!1,this.app.minimizeView.minimizeStashCookie.lastMinimizeMessage=a,this.app.minimizeView.minimizeStashCookie.notifications=this.app.minimizeView.notifyCount,MoneypennyChat.setCookie("MoneypennyMinimizeStashCookie",encodeURIComponent(JSON.stringify(this.app.minimizeView.minimizeStashCookie)))},deleteMinimizeStashCookie:function(){MoneypennyChat.deleteCookie("MoneypennyMinimizeStashCookie")}},a.chat_custom_design=a.chat_custom_design||{},a.chat_custom_design.MinimizeController=b}(window),function(a){"use strict";function b(a,b){this.autoCloseSurvey(),this.app=a,this.systemCommandSettings=b,"standard"===b.surveyContent?this.standardSurveyEventBinding():"custom"===b.surveyContent&&this._showCloseButton()}b.prototype={standardSurveyEventBinding:function(){var a=this;a.app.surveyView.bind("mouseOverChatAgentSurveyRating",function(b){a.mouseOverRating(b)}),a.app.surveyView.bind("mouseOutChatAgentSurveyRating",function(b){a.mouseOutRating(b)}),a.app.surveyView.bind("mouseDownSetChatAgentSurveyRating",function(b){a.mouseSetSurveyRating(b)}),a.app.surveyView.bind("submitSurveyComments",function(){a.submitSurveyComments()}),a.app.surveyView.bind("cancelSubmitSurvey",function(){a.cancelSubmitSurvey()})},mouseOverRating:function(a){this.app.surveyView.mouseoverChatAgentSurveyRating(a)},mouseOutRating:function(a){this.app.surveyView.mouseoutChatAgentSurveyRating(a)},mouseSetSurveyRating:function(a){this.app.surveyView.setChatAgentSurveyRating(a),this.app.updateScroll()},submitSurveyComments:function(){this.app.surveyView.sendChatAgentSurveyRating(),MoneypennyChat.animateFadeOut(document.getElementById(this.app.helpers.getIframeId()).contentWindow.document.getElementById("container-survey")),this.app.chatView.getMessageView().setIsSystemMessage(!1),this.app.chatView.getMessageView().updateChat(Moneypenny.getMessage(26),!1,!1,!1),this._showCloseButton()},cancelSubmitSurvey:function(){this.app.surveyView.toggle(),this._showCloseButton()},_showCloseButton:function(){this.app.chatView.toggleCloseButton(),this.app.chatView.resizeMessageInputArea("notextarea")},autoCloseSurvey:function(){setTimeout(function(){MoneypennyChat.closeChatAgentSurvey()},36e6)}},a.chat_custom_design=a.chat_custom_design||{},a.chat_custom_design.SurveyController=b}(window),function(a){"use strict";function b(a){this.app=a,this._updateBindings()}b.prototype={_updateBindings:function(){var a=this;a.app.callmeView.bind("callmeOnPhoneOptionClick",function(){a.callmeOnPhoneOptionClick()}),a.app.callmeView.bind("callmeOnComputerOptionClick",function(){a.callmeOnComputerOptionClick()}),a.app.callmeView.bind("callmeOnPhoneSubmit",function(){a.callmeOnPhoneSubmit()})},callmeOnComputerOptionClick:function(){MoneypennyChat.submitFormCallMe(!0,!0),this.app.callmeView.hideCallmeViews()},callmeOnPhoneOptionClick:function(){this.app.callmeView.showCallmeOnMyPhoneView()},callmeOnPhoneSubmit:function(){return MoneypennyChat.isPhoneNumberValid()?(MoneypennyChat.submitFormCallMe(!0,!1),this.app.callmeView.hideCallmeViews(),this.app.callmeView.refresh(),void this._updateBindings()):void(this.app.callmeView.iframe.getElementById("Moneypenny_phone").innerHTML="Please enter a valid phone number.")}},a.chat_custom_design=a.chat_custom_design||{},a.chat_custom_design.CallmeController=b}(window),function(a){"use strict";function b(a){this.app=a;var b=this;b.app.intelliPrechatView.bind("submitPrechatQuestion",function(){b.submitPrechatQuery(),b.removePreviousQuery()}),b.app.intelliPrechatView.bind("contact",function(){b.submitMessage()})}b.prototype={submitPrechatQuery:function(){this.app.intelliPrechatView.searchInput.focus(),this.app.intelliPrechatView.loadingResults(),this.app.intelliPrechatView.submitIntelliPrechatQuestion.value=Moneypenny.getMessage(51);var a=this.app.intelliPrechatView.searchInput.value,b=Moneypenny.getBaseURL()+"/chatjs/preChatSearch?criteria="+encodeURIComponent(a)+"&widget="+Moneypenny.getWidgetId()+"&locale="+Moneypenny.getLocale();Moneypenny.rpc(b,3,!0)},callbackSearchResults:function(a){this.app.intelliPrechatView.intelliPrechatResults(a),this.app.helpers.removeElement(this.app.intelliPrechatView.iframe.getElementById("ele-intelliPrechatSearchLoading")),this.app.intelliPrechatView.enableFooterButtons()},removePreviousQuery:function(){var a=this.app.intelliPrechatView.iframe.getElementById("container-intelliPrechatResults");a&&this.app.helpers.removeElement(a)},submitMessage:function(){var a=this.app.intelliPrechatView.iframe.getElementById("input-intelliPrechatQuestion").value;this.switchView(a)},switchView:function(a){if(this.app.intelliPrechatView.refresh(),this.app.intelliPrechatView.toggle(),this.app.buttonView.getIsOnline())if(this.app.prechatView.getShowPrechat())this.app.prechatView.show(),this._prefillDescription("prechat",a),this.app.setState("boxType","prechat");else{var b=Moneypenny.getMessage(54)+': "'+a+'".';this.app.chatController.sendChat(b,!0),this.app.chatView.getMessageView().setIsSystemMessage(!1),this.app.chatView.messageView.updateChat(b,!0,!1,!1),this.app.chatView.toggle()}else this.app.offlineView.toggle(),this._prefillDescription("offline",a),this.app.setState("boxType","offline")},_prefillDescription:function(a,b){var c=this.app.mainView.iframe.querySelector("."+a+"-textarea#description");c&&(c.value=Moneypenny.getMessage(54)+': "'+b+'".')}},a.chat_custom_design=a.chat_custom_design||{},a.chat_custom_design.IntelliPrechatController=b}(window),function(a){"use strict";function b(a){this.app=a;var b=this;b.app.prechatView.fieldsView.bind("fieldFocusPreChat","prechat",function(a){b.app.helpers.ipadScrollToTop(),b.scrollToFocusedField(a,"prechat-content")}),b.app.offlineView.fieldsView.bind("fieldFocusOffline","offline",function(a){b.app.helpers.ipadScrollToTop(),b.scrollToFocusedField(a,"offline-content")}),b.app.prechatView.fieldsView.bind("fieldBlurPreChat","prechat",function(){ b.app.helpers.ipadScrollToTop()}),b.app.offlineView.fieldsView.bind("fieldBlurOffline","offline",function(){b.app.helpers.ipadScrollToTop()}),b.app.prechatView.fieldsView.bind("widgetOptionsPreChat","prechat",function(a){b.app.setWidgetStatus(a)}),b.app.offlineView.fieldsView.bind("widgetOptionsOffline","offline",function(a){b.app.setWidgetStatus(a)}),b.app.prechatView.fieldsView.bind("checkboxPreChat","prechat",function(a){b.toggleChecked(a)}),b.app.offlineView.fieldsView.bind("checkboxOffline","offline",function(a){b.toggleChecked(a)})}b.prototype={checkFieldInputs:function(a){for(var b=this.app.options[a.id+"Fields"],c=0;c<b.length;c++)(b[c].required||"email"===b[c].type)&&this.validate(b[c],a);for(var d,e="",f=a.querySelectorAll(".field-input"),c=0;c<f.length;c++)this.setCvval(f[c]),"email"===f[c].name&&"email"===f[c].type?(d=f[c].value,Moneypenny.setUserEmail(d),MoneypennyChat.setUserEmailCookie(d)):"description"===f[c].name&&"textarea"===f[c].type?e=f[c].value:"name"===f[c].name&&"text"===f[c].type&&Moneypenny.setUserName(f[c].value);var g=a.getElementsByClassName("invalid");g.length>0?this.scrollToInvalidField(g[0],a):"offline"!==a.id||this.app.widgetSelectStatus&&"offline"!==this.app.widgetSelectStatus?"prechat"!==a.id||this.app.widgetSelectStatus&&"prechat"!==this.app.widgetSelectStatus?"prechat"===a.id&&"offline"===this.app.widgetSelectStatus?this.app.offlineController.submitMessage(e,d,!0):"offline"===a.id&&"prechat"===this.app.widgetSelectStatus&&this.app.prechatController.submitMessage(e,d,!0):this.app.prechatController.submitMessage(e,d):this.app.offlineController.submitMessage(e,d)},scrollToFocusedField:function(a,b){/android/i.test(navigator.userAgent)&&setTimeout(function(){this.iframe=document.getElementById("designstudio-iframe").contentWindow.document,this.iframe.getElementById(b).scrollTop=a.target.parentElement.offsetTop-this.iframe.getElementById(b).offsetTop},500)},scrollToInvalidField:function(a,b){var c=b.querySelector('[data-ref="'+b.id+"-"+a.name+'"]');c.scrollIntoView({behavior:"smooth",block:"start"})},setCvval:function(a){"email"!==a.name&&"description"!==a.name&&Moneypenny.setCvval(a.name,a.value)},validate:function(a,b){var c=b.querySelector("#"+a.name);if("email"===a.name&&"email"===a.type)this.validateEmailDiv(c);else if("phone"===a.name&&"tel"===a.type)this.validateTelDiv(c);else if("dropdown"===a.type||"widgetselector"===a.type)this.validateDropdownsDiv(c);else if("checkbox"===a.type){var d=b.querySelectorAll("."+b.id+"-checkbox-wrapper");if(d.length){var e=this;Array.prototype.forEach.call(d,function(a){"true"===a.getAttribute("required")&&e.validateCheckboxDiv(a)})}}else"textarea"!==a.type&&"text"!==a.type||this.validateTextDiv(c)},_validateEmail:function(a){var b=/^(([^<>()[\]\\.,;:\s@"]+(\.[^<>()[\]\\.,;:\s@"]+)*)|(".+"))@((\[[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3}\.[0-9]{1,3}])|(([a-zA-Z\-0-9]+\.)+[a-zA-Z]{2,}))$/;return b.test(a)},_validateRadioCheckbox:function(a){return!!a.checked},_validateDropdowns:function(a){return 0!==a.selectedIndex},_validateTel:function(a){var b=/([<>[\]\\,;:@"!@#$%^&*'\/a-zA-Z ])/g;return!b.test(a)},validateTextDiv:function(a){var b=!0;return!a||a.value&&a.value.trim().length?this.app.helpers.elementRemoveClass(a,"invalid"):(b=!1,this.app.helpers.elementAddClass(a,"invalid")),b},validateEmailDiv:function(a){var b=!0,c=this._validateEmail(a.value),d=a.value.trim().length,e=a.required;return a&&(c?this.app.helpers.elementRemoveClass(a,"invalid"):e||!e&&d?(b=!1,this.app.helpers.elementAddClass(a,"invalid")):this.app.helpers.elementRemoveClass(a,"invalid")),b},validateTelDiv:function(a){var b=!0;return!a||a.value&&a.value.trim().length&&this._validateTel(a.value)?this.app.helpers.elementRemoveClass(a,"invalid"):(b=!1,this.app.helpers.elementAddClass(a,"invalid")),b},validateCheckboxDiv:function(a){var b=this,c=a.querySelectorAll('input[type="checkbox"]');Array.prototype.forEach.call(c,function(a){a.checked?b.app.helpers.elementHasClass(a,"invalid")&&b.app.helpers.elementRemoveClass(a,"invalid"):b._validateRadioCheckbox(a)||b.app.helpers.elementAddClass(a,"invalid")})},validateDropdownsDiv:function(a){var b=!0;return a&&!this._validateDropdowns(a)?(b=!1,this.app.helpers.elementAddClass(a,"invalid")):this.app.helpers.elementRemoveClass(a,"invalid"),b},returnFalseWidget:function(a){a.target.options[a.target.selectedIndex].innerHTML="Invalid Selection Made",a.target.options[a.target.selectedIndex].disabled=!0},setRequiredOfflineFields:function(){this.view="inline"===this.app.prechatView.prechat.style.display?this.app.prechatView.prechat:this.app.offlineView.offline;var a,b=this.view.querySelector('.field-input[type="email"]'),c=this.view.querySelector('.field-input[type="tel"]');b&&b.hasAttribute("required")||c&&c.hasAttribute("required")||(b&&!b.hasAttribute("required")?(b.setAttribute("required","true"),this.app.helpers.elementAddClass(b,"widget-selector-require-input"),a=this.view.querySelector('label[for="email"]')):c&&!c.hasAttribute("required")&&(c.setAttribute("required","true"),this.app.helpers.elementAddClass(c,"widget-selector-require-input"),a=this.view.querySelector('label[for="phone"]')),this.app.helpers.elementAddClass(a.parentNode,"widget-selector-required"),this.app.helpers.elementAddClass(a.appendChild(this.app.prechatView.getFieldsView().labelSpan("*")),"widget-selector-required-symbol"))},toggleChecked:function(a){a.target.hasAttribute("checked")?a.target.removeAttribute("checked"):a.target.setAttribute("checked",!0),a.target.setAttribute("value",a.target.checked)}},a.chat_custom_design=a.chat_custom_design||{},a.chat_custom_design.FieldsController=b}(window),function(a){"use strict";function b(a){this.app=a;var b=this;b.app.secureDataView.bind("cancelSecureDataClick",function(){b.cancelSecureDataClick()})}b.prototype={restoreChatViewComponents:function(){this.app.secureDataView.isVisible=!1,this.app.chatView.showInput(),this.app.secureDataView.destroy(this.app),this.app.chatView.messageView.updateScroll(),this.app.enableCallmeButtons()},cancelSecureDataClick:function(){MoneypennyChat.cancelVisitorRequest(),this.restoreChatViewComponents()},submitSecureDataClick:function(){this.restoreChatViewComponents()}},a.chat_custom_design=a.chat_custom_design||{},a.chat_custom_design.SecureDataController=b}(window),function(a){"use strict";function b(a){this.app=a}b.prototype={visitorClearsProactive:function(){Moneypenny.clearProactiveChatAutocloseTimeout(),this.app.setNoProactiveCookies()},clearInvite:function(){this.app.proactiveView.getIsProactiveInvite()&&(this.app.proactiveView.toggleState("isProactiveInvite"),this.app.proactiveView.toggleState("isVisible"),this.app.mainController.resetProactive())},finishProactiveTimeout:function(){this.proactiveView.getIsProactiveInvite()&&this.setNoProactiveCookies(),this.refresh(),this.setVisitorNotification(!1),MoneypennyChat.reInit()}},a.chat_custom_design=a.chat_custom_design||{},a.chat_custom_design.ProactiveController=b}(window),function(a){"use strict";function b(a){this.options=a,this.email=MoneypennyChat.getUserEmailCookie(),this.agentHasPhone=!1,this.systemMessageIds={WAGT_AUTO_RESPOND:"msg-autorespond",BYE_BYE:"msg-bye-bye",CLOSE:"message-close",CLOSE_WARN:"message-closewarn",COBR_COBROWSE_ACCEPT:"message-cobrowse-accept",COBROWSE_DECLINE:"message-cobrowse-decline",ERROR_MSG:"message-error",FURV_FILE_UPLOAD:"message-fileupload-request",FILE_UPLOAD_ERR:"message-fileupload-err",NFO_INITIAL:"msg-initial-nfo",GO2_REDIRECT:"message-redirect",SDTM_SECURE_DATA:"message-securedata-sdtm",START:"message-start",API_SYSTEM_MSG:"msg-system-api",WAI_WAITING:"msg-waiting-wai"}}b.prototype={init:function(){this.setTypeOfMessage(""),this.state=this.getInitialState(),this.helpers=this.helpers||new a.chat_custom_design.Helpers(this.options),this.callbackStore=this.callbackStore||new a.chat_custom_design.CallbackStore,this.helpers.checkFontForImport()&&(this.importFont=!0,this.fontConfig=new a.chat_custom_design.FontConfig(this.options)),this.helpers.initViewport(),this.helpers.setLanguageDirection(Moneypenny.getLocale()),this.buttonView=this.buttonView||new a.chat_custom_design.ButtonView(this.options),this.buttonView.render(),this.options.logoUrl=this.helpers.getLogoChatBoxURL(this.options.logoUrl,Moneypenny.getWidgetId(),Moneypenny.getLocale()),this.mainView=this.mainView||new a.chat_custom_design.MainView(this.options),this.mainView.render(),this.prechatView=this.prechatView||new a.chat_custom_design.PrechatView(this.options),this.prechatView.render(),this.offlineView=this.offlineView||new a.chat_custom_design.OfflineView(this.options),this.offlineView.render(),this.chatView=this.chatView||new a.chat_custom_design.ChatView(this.options,!1,this.systemMessageIds),this.chatView.render(),this.callmeView=this.callmeView||new a.chat_custom_design.CallmeView(this.options),this.callmeView.render(),this.helpers.isInsideGWT()||(this.minimizeView=this.minimizeView||new a.chat_custom_design.MinimizeView(this.options),this.minimizeView.render()),this.helpers.isInsideGWT()||(this.animateView=this.animateView||new a.chat_custom_design.AnimateView,this.animateView.init()),this.proactiveView=this.proactiveView||new a.chat_custom_design.ProactiveView(this,this.options),this.proactiveController=this.proactiveController||new a.chat_custom_design.ProactiveController(this),this.mainController=this.mainController||new a.chat_custom_design.MainController(this),this.buttonController=this.buttonController||new a.chat_custom_design.ButtonController(this),this.minimizeController=this.minimizeController||new a.chat_custom_design.MinimizeController(this),this.prechatController=this.prechatController||new a.chat_custom_design.PrechatController(this),this.chatController=this.chatController||new a.chat_custom_design.ChatController(this),this.offlineController=this.offlineController||new a.chat_custom_design.OfflineController(this),this.callmeController=this.callmeController||new a.chat_custom_design.CallmeController(this),this.fieldsController=this.fieldsController||new a.chat_custom_design.FieldsController(this),this.helpers.isInsideGWT()||(this.animateController=this.animateController||new a.chat_custom_design.AnimateController(this)),this.setDefaultFields(),this.updateAgentAvatar(MoneypennyChat.getAgentAvatarCookie()),this.state.isMinimized?this.showMinimize():this.checkStatusShowButton(),this.setUpAnimations()},setState:function(a,b){this.state[a]=b},getInitialState:function(){return{boxType:null,chatType:null,isFakeNotInProgressMinimize:!1,isMinimized:MoneypennyChat.isMinimized()}},setDefaultFields:function(){this.setUserEmail(Moneypenny.getUserEmail()?Moneypenny.getUserEmail():MoneypennyChat.getUserEmailCookie(),Moneypenny.getEmailLocked()),this.setUserName()},injectFontToFrames:function(){this.importFont&&(!this.hideButtonSettingUsed&&this.buttonView.isText&&this.buttonView.setFontConfig(),this.mainView.setFontConfig(),this.minimizeView.setFontConfig())},checkStatusShowButton:function(){this.buttonController.checkStatusShowButton()},getSystemMessageObj:function(){return this.systemMessageIds},destroy:function(){this.buttonView.destroy(),this.mainView.destroy(),this.minimizeView.destroy(),this.state=this.getInitialState(),delete this.helpers,delete this.fontConfig,delete this.buttonView,delete this.mainView,delete this.minimizeView,delete this.prechatView,delete this.chatView,delete this.offlineView,delete this.surveyView,delete this.callmeView,delete this.intelliPrechatView,delete this.secureDataView,delete this.animateView,delete this.proactiveView,delete this.mainController,delete this.buttonController,delete this.prechatController,delete this.chatController,delete this.offlineController,delete this.fieldsController,delete this.surveyController,delete this.callmeController,delete this.minimizeController,delete this.intelliPrechatController,delete this.secureDataController,delete this.animateController,delete this.proactiveController},refresh:function(){this.destroy(),this.init()},setUpAnimations:function(){this.buttonView.setUpAnimations(),this.minimizeView.setUpAnimations()},setAgentDetailsinGWT:function(a,b){this.chatView.getMessageView().updateAgentName(a),this.chatView.getMessageView().updateAgentAvatar(b)},setSystemMessageToBeRemoved:function(a){this.chatView.getMessageView().setSystemMessageToBeRemoved(a)},updateChat:function(a,b,c,d,e,f){d&&(this.chatView.getMessageView().setIsSystemMessage(this.systemMessageIds[d]),this.chatView.getMessageView().setSystemMessageToBeRemoved(this.systemMessageIds[d])),c||d||this.minimizeView.isVisible&&this.minimizeView.incrementNotify(),this.chatView.getMessageView().updateChat(a,b,e,f),!this.minimizeView.isVisible||b||c||(this.minimizeView.updateMessage(a,b,d),this.minimizeController.setMinimizeStashCookie(a))},hideTab:function(){this.buttonView.hide()},showTab:function(){this.buttonController.refreshButton(),this.hideButtonSettingUsed=this.buttonView.isShowNoButton()||Moneypenny.getHideButtonAPIUsed(),this.injectFontToFrames(),!Moneypenny.getShowButtonAPIUsed()&&this.mainView.getIsVisible()||this.hideButtonSettingUsed||this.buttonView.show(),Moneypenny.isChatInProgress()&&!this.state.isMinimized?this.buttonController.buttonClick():Moneypenny.isChatInProgress()&&this.state.isMinimized&&this.minimizeChatBoxToggle()},showMinimize:function(){var a=decodeURIComponent(MoneypennyChat.getCookie("MoneypennyMinimizeStashCookie"));a&&(a=JSON.parse(a)),this.minimizeView.show(),a&&!a.hasBeenRead&&(this.minimizeView.updateMessage(a.lastMinimizeMessage,!1,!1),this.minimizeView.incrementNotify(a.notifications))},showChat:function(){this.buttonView.isVisible&&this.buttonView.toggle(),this.minimizeView.isVisible&&this.minimizeView.hide(),this.chatView.show()},showPrechat:function(){this.prechatView.setShowPrechat(!0),this.buttonController.buttonClick()},showOffline:function(){this.offlineView.setShowOffline(!0),this.offlineController.sendEmailButtonClick()},proactive:function(a,b,c){return Moneypenny.getStartChatRequested()?(a=Moneypenny.getStartChatRequested(),void this.buttonController.buttonClick(a)):void(!MoneypennyChat.getIsForcedProactive()&&MoneypennyChat.isNoProactiveChatCookie()||(this.proactiveView.init(),Moneypenny.setProactiveChatAutocloseTimeout(),this.setTypeOfMessage("proactive"),this.setState("boxType","proactiveInvite"),this.updateAgentName(b),this.updateAgentAvatar(c),this.updateChat(a,!1,!1,!1,!1,!1),Moneypenny.callCallback("OpenProactive",b,a)))},proactiveTimeout:function(){this.caseExists()||(this.setTypeOfMessage(""),this.proactiveView.getIsVisible()&&"undefined"!=typeof this.animateController?this.animateController.proactiveTimeoutAnimation(this.proactiveController.finishProactiveTimeout.bind(this)):this.proactiveController.finishProactiveTimeout.call(this))},setNoProactiveCookies:function(){MoneypennyChat.setNoProactiveChatCookie(),MoneypennyChat.deleteCookie("isProactiveInvite")},caseExists:function(){return Moneypenny.getCaseId()||Moneypenny.getDbCaseId()||this.chatView.chatMessageTextarea.value.length},updateAgentName:function(a){a&&""!==a?this.agentName=a:this.agentName=" ",this.chatView.getMessageView().updateAgentName(a)},updateAgentAvatar:function(a){this.agentAvatarUrl=a,this.chatView.getMessageView().updateAgentAvatar(a),this.buttonView.updateAgentAvatar(a),this.minimizeView.updateAgentAvatar(a)},setTypeOfMessage:function(a){this.typeOfMessage=a},getTypeOfMessage:function(){return this.typeOfMessage},isVisitorTyping:function(){return this.chatView.isVisitorTyping()},getVisitorTyping:function(){return this.chatView.getVisitorTyping()},triggerIsTyping:function(a){a?this.chatView.getMessageView().addAgentIsTyping():this.chatView.getMessageView().removeAgentIsTyping()},endChat:function(a){this.chatController.endChat(a,!1)},setRequiredFields:function(a,b){this.isEmailRequired=1===a,this.isMessageRequired=1===b},enableFileUploadButtons:function(){this.chatView.iframe.getElementById(this.systemMessageIds.FURV_FILE_UPLOAD)||(this.mainView.iframe.getElementById(this.systemMessageIds.CLOSE_WARN)&&this.chatController.cancelCloseChat(),this.callmeView.getIsVisible()&&this.callmeView.hideCallmeViews(),this.disableCallmeButtons(),this.chatView.hideInput(),this.updateChat(Moneypenny.getMessage(56),!1,!1,"FURV_FILE_UPLOAD",!1,!1),this.helpers.elementAddId("container-agent-message"+(this.options.agentMessage.bubble?"-bubble":""),this.systemMessageIds.FURV_FILE_UPLOAD),this.chatView.enableFileUploadButtons(),Moneypenny.setSecureConnection())},hideUploadButtons:function(){this.chatView.disableFileUploadButtons()},setAllowCallMe:function(a){this.agentHasPhone=a},enableCallmeButtons:function(){this.chatView.iframe.getElementById(this.systemMessageIds.FURV_FILE_UPLOAD)||this.chatView.iframe.getElementById("securedata-div")||this.chatView.iframe.getElementById(this.systemMessageIds.CLOSEWARN)||this.agentHasPhone&&this.getChatAnsweredStatus()&&!this.callmeView.isVisible&&!this.chatView.getState("closeChatWarningDisplay")&&this.chatView.enableCallmeButtons()},disableCallmeButtons:function(){this.chatView.disableCallmeButtons()},enableCobrowsingButtons:function(a,b){this.helpers.elementAddId("container-agent-message"+(this.options.agentMessage.bubble?"-bubble":""),this.systemMessageIds.COBR_COBROWSE_ACCEPT),this.chatView.disableCallmeButtons(),this.chatView.hideInput(),this.chatView.enableCobrowsingButtons(a,b)},disableCobrowsingButtons:function(){this.chatView.disableCobrowsingButtons()},updateScroll:function(){this.chatView.getMessageView().updateScroll()},getSystemCommandsCustomDesign:function(){var a=MoneypennyChat.getSystemCommandsCustomDesign(),b={};return b.nickname=a.nickname,b.surveyContent=a.chatAgentSurvey?"standard":a.postChatHTML?"custom":null,"standard"===b.surveyContent?b.chatAgentSurvey=a.chatAgentSurvey:"custom"===b.surveyContent&&(b.postChatSurveyContent=a.postChatHTML,b.caseId=a.caseId),b},initSurveyView:function(){var b=this.getSystemCommandsCustomDesign();b.surveyContent&&(this.surveyView=this.surveyView||new a.chat_custom_design.SurveyView(this.options),this.surveyView.render(b),this.surveyController=this.surveyController||new a.chat_custom_design.SurveyController(this,b))},minimizeChatBoxToggle:function(){var a=!Moneypenny.isChatInProgress();a?this.setState("isFakeNotInProgressMinimize",a):MoneypennyChat.minimizeToggle(),this.setState("isMinimized",!!this.state.isFakeNotInProgressMinimize||MoneypennyChat.isMinimized()),this.setVisitorNotification(!1)},initIntelliPrechatView:function(){this.intelliPrechatView=this.intelliPrechatView||new a.chat_custom_design.IntelliPrechatView(this.options),this.intelliPrechatView.render(),this.intelliPrechatController=this.intelliPrechatController||new a.chat_custom_design.IntelliPrechatController(this)},initErrorMessage:function(){this.chatView.getMessageView().errorMessage(),this.mainController._updateBinding()},getChatAnsweredStatus:function(){return MoneypennyChat.getChatAnsweredStatus()},initSecureFileDataTransfer:function(b,c){this.callmeView.getIsVisible()&&this.callmeView.hideCallmeViews(),this.mainView.iframe.getElementById(this.systemMessageIds.CLOSEWARN)&&this.chatController.cancelCloseChat(),this.chatView.disableCallmeButtons(),this.chatView.hideInput(),this.secureDataView=this.secureDataView||new a.chat_custom_design.SecureDataView(this.options),this.secureDataView.render(b,c),this.secureDataController=this.secureDataController||new a.chat_custom_design.SecureDataController(this)},disableButton:function(a){this.iframe=document.getElementById("designstudio-iframe").contentWindow.document,this.iframe&&this.iframe.getElementById(a)&&(this.iframe.getElementById(a).disabled=!0)},setWidgetStatus:function(a){var b=this;this.iframe=document.getElementById("designstudio-iframe").contentWindow.document;var c=this.iframe.querySelectorAll(".widget-selector-required");c.length>0&&c.forEach(function(a){var c=a.querySelector(".widget-selector-required-symbol"),d=a.querySelector(".widget-selector-require-input");b.helpers.elementRemoveClass(a,"widget-selector-required"),b.helpers.elementRemoveClass(d,"invalid"),d.removeAttribute("required"),b.helpers.removeElement(c)});var d={event:a,originalStatus:Moneypenny.getAgentStatus(),newWidgetId:a.target.value};d.originalButtonElement=0===d.originalStatus?"offline":"prechat",Moneypenny.switchWidget(d.newWidgetId,this.widgetSelectorCallbackFunction.bind(this,d))},widgetSelectorCallbackFunction:function(a){var b,c=Moneypenny.getAgentStatus();return c===-1?(a.originalStatus=-1,this.widgetSelectStatus="invalid",this.fieldsController.returnFalseWidget(a.event,a.originalButtonElement),this.helpers.disableViewButton(a.originalButtonElement),Moneypenny.setCallback("agentOnline",null),!1):(a.originalStatus===-1&&(this.widgetSelectStatus=1===c?"prechat":"offline",b=this.iframe.querySelector('input[type="button"][disabled="true"'),a.originalStatus=b.id.indexOf("offline")>=0?0:1),1===c&&0===a.originalStatus?(this.widgetSelectStatus="prechat",a.originalButtonElement="offline"):0===c&&1===a.originalStatus&&(this.widgetSelectStatus="offline",a.originalButtonElement="prechat"),b&&this.helpers.enableViewButton(b),this.widgetSelectStatus&&this.helpers.toggleFooterButtons(this.widgetSelectStatus),0===c&&this.fieldsController.setRequiredOfflineFields(),"function"==typeof this.callbackStore.getCallback("SWITCH_WIDGET")&&this.callbackStore.callCallback(this.callbackStore.CALLBACKS.SWITCH_WIDGET.name,a.newWidgetId),void Moneypenny.setCallback("agentOnline",null))},setVisitorNotification:function(a){var b=0;a?(clearInterval(this.blinkTimer),this.blinkTimer=setInterval(function(){b%2?document.title=a.state2:document.title=a.state1,b++},1e3)):(clearInterval(this.blinkTimer),document.title=MoneypennyChat.getPageTitle(!1))},setDescription:function(a){this.offlineView.getFieldsView().setDescriptionField(a),this.prechatView.getFieldsView().setDescriptionField(a)},setUserEmail:function(a,b){a&&(this.prechatView.getFieldsView().setEmailField(a,b,this.prechatView.prechat),this.offlineView.getFieldsView().setEmailField(a,b,this.offlineView.offline))},setUserName:function(a){var b=a?a:MoneypennyChat.getUserNameCookie();b&&!Moneypenny.isChatInProgress()&&(this.offlineView.getFieldsView().setUserNameField(b),this.prechatView.getFieldsView().setUserNameField(b)),this.options.visitorName=b?b:this.options.visitorName},setCustomField:function(a,b){this.offlineView.getFieldsView().setCustomField(a,b),this.prechatView.getFieldsView().setCustomField(a,b)},minimizeCallback:function(){var a;this.state.isFakeNotInProgressMinimize&&(a=function(){this.setState("isFakeNotInProgressMinimize",!1),this.setState("isMinimized",MoneypennyChat.isMinimized())}.bind(this)),"function"==typeof this.callbackStore.getCallback("MINIMIZE")&&this.callbackStore.callCallback(this.callbackStore.CALLBACKS.MINIMIZE.name,this.state.isMinimized,this.getTypeOfMessage(),this.state.boxType,a)}},a.chat_custom_design=a.chat_custom_design||{},a.chat_custom_design.MoneypennyCustomDesign=b}(window);if(typeof MoneypennyNoInit == "undefined") {Moneypenny.allowChatSound(false);Moneypenny.allowScreenshot(false);Moneypenny.showScreenshotOption(false);Moneypenny.setDomain('jamiltonupholstery.co.uk');if (typeof Moneypenny.messagesInit !== "undefined") {Moneypenny.messagesInit('{\"isSingle\":true,\"en\":{\"0\":\"Help\",\"1\":\"Your email:\",\"2\":\"Your question:\",\"3\":\"Include a snapshot of the current page\",\"4\":\"Send\",\"5\":\"Send a screen shot of what I am seeing on the web page so that the support team can provide a fast answer.\",\"6\":\"Preparing for snapshot...\u003cbr /\u003e\u003cbr /\u003ePlease click \\"Run\\" or \\"Allow\\" to let our applet send a snapshot of the web page to the support team.\",\"7\":\"Thank you,\u003cbr /\u003eYour message has been sent.\",\"8\":\"Sorry, your message couldn\u0027t be sent.\u003cbr /\u003eWe are investigating the issue.\u003cbr /\u003ePlease try again later.\",\"9\":\"Uploading...\",\"10\":\"Close\",\"11\":\"You have already submitted this message.\",\"12\":\"Email us\",\"13\":\"Chat with us\",\"14\":\"Type your message here and press [enter] to send...\",\"15\":\"Me\",\"16\":\"\",\"17\":\"\",\"18\":\"Next\",\"19\":\"Back\",\"20\":\"None of these helped...\",\"21\":\"How would you rate your chat?\",\"22\":\"How would you rate your chat with {alias}?\",\"23\":\"Any comments you wish to add?\",\"24\":\"Submit\",\"25\":\"or Cancel\",\"26\":\"Thank you for your feedback!\",\"27\":\"Not helpful\",\"28\":\"Needs work\",\"29\":\"So-so\",\"30\":\"Helpful\",\"31\":\"Very helpful\",\"32\":\"Poor\",\"33\":\"Ok\",\"34\":\"Great\",\"35\":\"We\u0027re connecting you now, you\u0027ll be speaking to us in no time\",\"36\":\"Minimize\",\"37\":\"End Chat\",\"38\":\"Call from my computer \",\"39\":\"Call me on my phone\",\"40\":\"Return to chat\",\"41\":\"Call me\",\"42\":\"cancel\",\"43\":\"Secure data has been received\",\"44\":\"We\u0027re connecting you now, you\u0027ll be speaking to us in no time\",\"45\":\"{alias} says...\",\"46\":\"Are you sure you want to end this chat?\",\"47\":\"\",\"48\":\"End Chat\",\"49\":\"Continue Chat\",\"50\":\"\",\"51\":\"\",\"52\":\"\",\"53\":\"\",\"54\":\"\",\"55\":\"You have disconnected from this chat.\",\"56\":\"Please click the UPLOAD button below.\",\"57\":\"UPLOAD\",\"58\":\"Close\",\"59\":\"Thank you for your time today. If there is anything else I can help you with please don\u0027t hesitate to get in touch. You can email me on sales@jamiltonupholstery.co.uk or give me a call on 01691 624023\",\"60\":\"Thank you for getting in touch today. If you have any questions, you can reach the team on either sales@jamiltonupholstery.co.uk or 01691 624023\",\"61\":\"Accept Co-Browsing? Only this browser tab will be shared with {alias}.\",\"62\":\"ACCEPT\",\"63\":\"DECLINE\",\"64\":\"This browser tab will now be shared live with {alias}.\",\"65\":\"Invitation to Co-Browse declined.\"}}');}Moneypenny.setCustomDesignSettings({"id":5492788720304128,"name":"J A Milton","orgId":5033442504867840,"baseFont":"'Lato', sans-serif|300|Light|import","baseFontColor":"#000000","staticUrl":"https://moneypennychat.appspot.com/studio","logoUrl":"https://www.moneypenny.com/uk/live-chat/?utm_source=powered%20by%20link","onlineButton":{"fontSize":"14","borderWidth":"0","borderRadius":"0","position":"right","offset":"top","offsetValue":"50","offsetUnit":"%","text":"Chat with us now","imageUrl":null,"imageWidth":null,"imageHeight":null,"svgIcon":null,"fontColor":"#ffe2bc","bgColor":"#242021","borderColor":"#FFFFFF","notifyFontColor":"#FFFFFF","notifyBgColor":"#CB4437","notifyBorderColor":"#FFFFFF"},"offlineButton":{"fontSize":"14","borderWidth":"0","borderRadius":"17","position":"bottom","offset":"right","offsetValue":"0","offsetUnit":"%","text":null,"imageUrl":null,"imageWidth":null,"imageHeight":null,"svgIcon":null,"fontColor":"#ffe2bc","bgColor":"#242021","borderColor":"#FFFFFF","notifyFontColor":"#FFFFFF","notifyBgColor":"#9c9c9c","notifyBorderColor":"#FFFFFF"},"placement":"right-bottom","height":"500","width":"380","padding":"0","fontColor":null,"bgColor":"#eeeeee","bgImageUrl":null,"bgImageRepeat":null,"bgPatternUrl":null,"bgOpacity":"100","borderColor":"#000000","borderWidth":"0","borderRadius":"6","boxShadow":"0 0 0.688em 0 rgba(0,0,0,0.5)","showPoweredBy":true,"poweredByPosition":"center","logoPlacement":"footer","logoPosition":"left","logoPadding":"0","logoImageUrl":null,"showMinimize":true,"minimizeIcon":"minimize_thin","showClose":true,"closeIcon":"close_thin","prechatHeader":{"text":"Chat With Us","fontColor":"#ffe2bc","fontSize":"16","fontWeight":"normal","bgColor":"#242021","svgIcon":"comments","svgIconPosition":"left"},"chatHeader":{"text":"Chat","fontColor":"#ffe2bc","fontSize":"16","fontWeight":"normal","bgColor":"#242021","svgIcon":"comments","svgIconPosition":"left"},"offlineHeader":{"text":"Contact Us","fontColor":"#ffe2bc","fontSize":"16","fontWeight":"normal","bgColor":"#242021","svgIcon":"envelope","svgIconPosition":"left"},"chatTextarea":{"type":"textarea","bgColor":"#FFFFFF","fontColor":"#000000","fontSize":"14","borderColor":"#242021","borderWidth":"1","borderRadius":"0","isTopBorderOnly":true,"padding":"10","placeholder":"Enter your message...","placeholderColor":"#C0C0C0"},"chatSendButton":{"text":"SEND","svgIcon":"icn-send-outline","fontColor":"#FFFFFF","bgColor":"#242021","borderColor":"#000000","borderWidth":"0","borderRadius":"4","padding":"10"},"chatCancelFileUploadButton":{"text":"CANCEL","svgIcon":null,"fontColor":"#FFFFFF","bgColor":"#FF9900","borderColor":"#000000","borderWidth":"0","borderRadius":"4","padding":"10"},"chatCloseButton":{"text":"CLOSE","svgIcon":null,"fontColor":"#FFFFFF","bgColor":"#FF9900","borderColor":"#000000","borderWidth":"0","borderRadius":"4","padding":"10"},"chatCallMeButton":{"text":"Call me","svgIcon":null,"fontColor":"#ffe2bc","bgColor":"#242021","borderColor":"#000000","borderWidth":"0","borderRadius":"4","padding":"10"},"agentMessage":{"bubble":true,"avatarBorderRadius":"6","avatarPadding":"0","avatarPosition":null,"bgColor":"#f2e9e9","borderColor":"#000000","borderWidth":"0","borderRadius":"6","fontColor":"#4b4f54","fontSize":"14"},"visitorMessage":{"bubble":true,"avatarBorderRadius":"20","avatarPadding":"0","avatarPosition":null,"bgColor":"#f2e9e9","borderColor":"#000000","borderWidth":"0","borderRadius":"6","fontColor":"#4b4f54","fontSize":"14"},"visitorName":"Me","fieldBorderWidth":"1","fieldBorderRadius":"6","fieldBgColor":"#FFFFFF","fieldBorderColor":"#242021","fieldFontColor":"#4b4f54","fieldLabelColor":"#4b4f54","fieldPlaceholderColor":"#C0C0C0","offlineFields":[{"type":"email","label":"Email","name":"email","placeholder":"Enter your email address","required":true,"requiredMessage":"Please enter a valid email address","options":null},{"type":"textarea","label":"Your Question","name":"description","placeholder":"How can we help you today?","required":true,"requiredMessage":null,"options":null}],"offlineSendEmailButton":{"text":"Send","svgIcon":"envelope-o","fontColor":"#ffe2bc","bgColor":"#242021","borderColor":"#FF9900","borderWidth":"0","borderRadius":"6","padding":"10"},"prechatFields":[{"type":"text","label":"Name","name":"name","placeholder":"Enter your name","required":false,"requiredMessage":null,"options":null},{"type":"email","label":"Email","name":"email","placeholder":"Enter your email address","required":false,"requiredMessage":null,"options":null}],"prechatSendEmailButton":null,"prechatChatButton":{"text":"Start Chat","svgIcon":"envelope-o","fontColor":"#ffe2bc","bgColor":"#242021","borderColor":"#FF9900","borderWidth":"0","borderRadius":"4","padding":"10"}});Moneypenny.add("1358d246-ca33-4c9d-a1ff-53ac97ee49c8","en","0","55%","https://storage.googleapis.com/moneypennychat/btn/chat_green_left_en.png","https://storage.googleapis.com/moneypennychat/btn/help_green_left_en.png",true);Moneypenny.proactiveChatInitialize('{"operator":"first","ruleSets":[{"operator":"all","pageRules":[{"name":"timePage","ruleProperty":{"operator":"greaterEqual","value":120}},{"name":"pageUrl","ruleProperty":{"operator":"contains","value":"https%3A%2F%2Fwww.jamiltonupholstery.co.uk%2F"}}],"message":"Hi%2C%20I%27m%20here%20if%20you%20need%20any%20help.%20","advanced":{"sound":"snap","agentOption":"noAgent"},"id":1}],"proactiveDisableTime":"30"}');}